I recently had the misfortune of dealing with SLM Nissan St. Leonards-on-Sea, and I must say that it was an absolute nightmare from start to finish. I took my car in for a seemingly straightforward clutch replacement, but what followed was a week of frustration and disappointment. First and foremost, the amount of time it took them to replace the clutch was simply unacceptable. A whole week? Are they operating in the Stone Age? I had expected a quick and efficient service, but instead, I was left without my vehicle for an unnecessarily extended period. This lack of urgency and efficiency on their part is highly disappointing. To make matters worse, when I finally got my car back, it became evident that the mechanics at SLM Nissan St. Leonards-on-Sea lack even basic competence. The handbrake didn't work properly, which is a fundamental issue that should have been identified and rectified during the clutch replacement. It is beyond comprehension that they failed to notice such a glaring problem. Additionally, I was greeted by several error signals on my dashboard that were not present before I handed over my car. It's clear that their mechanics either lack the necessary expertise or simply don't care about their work. It is utterly infuriating to have to deal with such incompetence and the subsequent inconvenience it causes. To make matters worse, the customer service at SLM Nissan St. Leonards-on-Sea was abysmal. The staff members I encountered were rude and dismissive, showing no interest in addressing my concerns or resolving the issues with my car. Their attitude only exacerbated my already frayed nerves, leaving me feeling disrespected and undervalued as a customer. Overall, my experience with SLM Nissan St. Leonards-on-Sea was a complete disaster. The combination of incompetent mechanics, a lack of attention to detail, and unprofessional customer service is a recipe for frustration and disappointment. I would strongly advise anyone considering using their services to look elsewhere for a more competent and customer-oriented establishment. SLM Nissan St. Leonards-on-Sea has shown themselves to be woefully inadequate in every aspect of their business, and they do not deserve your time or money