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29 reviews from our car dealer reviews community
Leave a review for SM Car Sales Lancaster
Leave a review

29 reviews from our car dealer reviews community

Leave a review for SM Car Sales Lancaster
Leave a review
"Bought a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this company,a lovely young man called Scott ,helped me choice a car he was so helpful,got the car I wanted had it delivered on time ,the service from this company was fantastic definitely recommend trying here first cause you won’t be disappointed,excellent service ,excellent sales team and excellent car ,what more can you ask for

"Great service all round "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't usually review but have read some of the reviews I genuinely wonder if it's the same business because I personally found the guys here refreshingly helpful knowledgeable and above all honest had car 9 months now and couldn't be happier with it so Thank-you SM motors

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+0 Found this review helpful
"Will use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Returned to SM Cars for MOT. Decided to go ahead with advisories and was booked in and ready to go again within 24 hours with a courtesy message to tell me the car was ready. Very reasonably priced too. Will use again

"DO NOT GO NEAR THIS PLACE"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having spent over 8 years visiting this dealer regularly delivering car parts, it seemed a reasonable place to go when I recently needed a cheap car. WHAT A MISTAKE!!! They kindly delivered my car without making any attempt to say they were here, could have been dropped off by low loader for all I knew!?! The first time I came to use it, it would not start, this was 6.30am, so I was late to work. I contacted them at 9am the same morning, to basically be told "hard luck, not our responsibility" Please look at all possible reviews for this place before going anywhere near, and then STAY AWAY anyway

"Worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned and put a deposit on a citroen dispatch van then after 4 weeks of lies I called and spoke to Scott who told me they were having a problem sourcing a part but they had foorund a second hand part which obviously means they're repairing vehicles with parts from scrapped vehicles, at that point I asked for my deposit back which after 3 days I had to ask my bank to take out an intervention order They then put the van back on sale £300 dearer

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+2 Found this review helpful
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"Really bad "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I feel I need to post another review about sm cars to warn people how bad this dealership is. If you read through the reviews you should take note of the bad ones. The after sales regarding faulty cars is so bad. They charged me £300 for them to pick the faulty car up and repair it but when it arrived back the warranty had run out ( after being told I would get another 3 months) which I never got. These cars they are selling are dangerous and unfortunately one of them will probably kill someone. Please please do not buy from them.

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+6 Found this review helpful
"SM Cars 1st Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jamie was without doubt THE nicest most helpful person. He literally took care of everything, even sorted my tax out. Won't go anywhere else now.

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"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A great car ,great service no pushy sales talk just good old fashioned honesty. Car arrived as described and would have no hesitation in dealing with them again.

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+3 Found this review helpful
"Great service and cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealer, the cars are good quality, and the prices are fair. The guys were really quick to respond and did exactly what they said they would do within the deal. The speed to get the car ready was exceptional, took 3 days in total. Would recommend to anyone wanting an honest, good value car from a local dealer you can trust. 5 star service *****

"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from the guys here at SM Cars and they were a delight to deal with - MOT’d the car ready for me and they even delivered the car to me for a very reasonable price even though I am 300+ miles away. Cheers lads! 👍

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Dealership Information

SM Car Sales Lancaster is an Independent dealership that is based in Lancaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews3.6 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
0
Poor
5
Terrible
6

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  • Contact Information

    Address

    SM Car Sales Lancaster
    168 Scotforth Road
    Lancaster
    Lancashire
    LA1 4NS

    Get in touch

    07407 682036
    http://www.sm-carsales.com/used-cars

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About SM Car Sales Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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