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I bought a Vauxhall Astra from Smart Car Sales in May and everything has been perfect, I have had no problems and the dealers were really friendly and helpful. I am super happy with the value for money too. I will recommend this dealership.
Reviewer has confirmed their email address
I found Mucky and his son very lovely to do business with. They were friendly welcoming knowledgable and flexible. I have a gorgeous vehicle at a reasonable price . Cheers guys see you in a few years :)
Bought a car from them in June 2015 and 2 hours into ownership the problems started. Air con wasnt working. Two weeks later the automatic gearbox developed a fault. Took the car to local VW main dealer to find it needed around £4000 spending on it to fix it. Called smart car sales who said it was covered under through warranty wise.... and it would have been if they had actually arranged the warranty when I bought the car, instead they panicked and only arranged it after I reported the faults. Warranty company refused to cover cost of repairs. Offered SCS the chance to sort the car to which the refused. They also refused to take the car back. Spent the last 6 months trying to get something from them but whenever they answer the phone about it they are abusive and fob you off with an obviously fake name. The person you deal with at the showroom is not the owner. They should not be trusted. You have been warned.
Reviewer has confirmed their email address
Thanks Very Much guys love my new car and thanks for the hospitality,would highly recommend you to all my friends and family when their after their next car.best dealer i have dealt with,and completely honest and lovely people.
Terrible business, the car smart sales sold me had been in a crash and they used tip ex to cover the information on a parts invoice, ombudsman currently investigating. Incorrectly described car that's cost over £2000 in repairs in the last 12 months, apparently a quick turn over basis so they literally have to lie in the advert for a sale
Jason in response to Zac
Hi, Ive had a similar issue with this trader. Can I ask how you fared with them. Please feel free to contact me on jason.hardy87@gmail.com I'd really appreciate hearing what you've been though. The last 6 months for me have been a total nightmare.
Absolutely terrible. Total BS told to me by the Salesperson. For example he advised me that the car had 4 excellent tyres, but when it went through an MOT the next day it failed on 3 of those. 1 was perished so dangerous. He also told me it had 2 previous owners, when in fact it had 4. When I phoned the Salesperson (Adam) to see if he would help in anyway he became stroppy and offered to buy the car back from me for £1000 less than what I paid !! Quite amazing really. My only option is to claim back via my VISA card, which I will now do. I wouldn't trust these guys in any way, shape, or form.
Superb service from this dealer, from start to finish. Not your typical used car salesman, we were made to feel very welcome after an hour's drive to their offices. Very friendly and kept us up to date at every step of the way - they even stayed open late so we could pick our vehicle up into the evening. Couldn't praise them highly enough.
Reviewer has confirmed their email address
Smart Car Sales, From seeing the advert to speaking on the phone to meeting them. What a really nice family. They made buying a car a very easy and pleasant business. Polite, freindly, help full and knowledgable. The car was exactly as described, I was very pleased withall aspects of my purchase. You will not be disapointed if you buy a car off this company. Thanks Nigel
I had a good, hassle free experience at Smart Car Sales, the car was a fair price and the salesman was a good man. I would recommend them.
Reviewer has confirmed their email address
It was a long drive down to Smart Car Sales but they sat me down and got me a cup of tea when I arrived. They answered all my questions and the car was looking like new, they did a great job detailing it and they even filled it up for me before I left.
Reviewer has confirmed their email address
Smart Car Sales (CLOSED DOWN) is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Smart Car Sales (CLOSED DOWN)
Unit 7 The Weirs
11 Weir Street
Blackburn
Blackburn with Darwen
BB2 2AN
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