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89% Recommend
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118 reviews from our car dealer reviews community
Leave a review for SMC Cars and Commercials
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118 reviews from our car dealer reviews community

Leave a review for SMC Cars and Commercials
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"A great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish, SMC provided a supportive, informative and thoroughly enjoyable experience. I needed a vehicle urgently as my current car had failed catastrophically and I needed a replacement ASAP. SMC had just the right vehicle for me. I was able to book a test drive and leave a refundable deposit to secure the car before the test drive. I was delay with throughout by Keith, a very friendly and informative person, he answered all my questions and was tremendously helpful during the whole test drive and buying process. The car I was looking at, a Toyota Prius, was beautifully valeted when I went for the test drive, and there was no rushing at all. I would have absolutely no hesitation whatsoever in recommending SMC as a fantastic car dealership, my experience with them was both positive and rewarding. Long may they continue!

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+0 Found this review helpful
"Crap"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought her first car here. Saved hard and bought a mini. One week down the line the gearbox has gone, amongst other things. Mechanic said it will cost too much to repair. Shame on you SMC cars.

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+0 Found this review helpful

Sandy Ralston from SMC Cars and Commercials in response to Crap

More than a little dissapointed to receive this review. The vehicle was sold as a Part exchange to Clear without Warranty. SMC actually carried out the repair fitiing a reconditioned and warranted automatic gearbox to the vehicle at no cost at all to the customer.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with jamie and was very professional and the whole process was very easy and straight forward. Would definitely recommend smc to anyone looking to px and buy a car

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"Best service you could ask for"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's easy to leave a good review when you buy a car/van and nothing goes wrong with it... It's just a simple transaction. My experience wasn't that simple though, I purchased a van on Saturday and by the Monday the van had decided to commit suicide, probably through meeting me (can hardly blame the poor thing, really). But Chris was on the ball. 1 phone call and 30 minutes later there was a recovery truck and a spare (loaner) van outside my house waiting for me. He got me back on the road and my van fixed very quickly and is an absolute credit to SMC. Thank you again, Chris - 5* service

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"Excellent experience "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a lovely experience. Called in and booked a time to come and view a car. Chris talked me through the car and answered all questions I had swiftly he also helped resolve any issues that cropped up when looking around the car. Overall a very pleasant experience for my first time buying of a car

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"Avoid worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

worst experience ever avoid this company at all costs. purchased van and then it was ready so they agreed to send me a curtesy car which was held together with tape and MOT ran out day after I got it aswell as broken window and engine light on and food on floor of it . then got a van which was of poor state awell still while waiting for my van . finally got my van had several issues so had to get finance company to step in and force them to fix after they had vehicle independent inspected and found loads of faults sent back to be fixed which took many weeks and then when I got back still didn't feel right so I had it checked and was told it should be on road as so much was wrong still so back to finance company who again had independent inspection again to agreed and finally had finance reversed also while it was being fixed the van i was sent then was shockingaswell and dash was like a light display of errors . AVOID AVOID AVOID WORST COMPANY EVER . I HAVE PROOF TO BACK ALL THIS UP FROM REPORTS TO PICTURES AND MESSAGES

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+1 Found this review helpful
"Bought car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guy are first class, definitely recommend for your go to guys for a car

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"Excellent Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from SMC. I had excellent service from Chris. Everything went smoothly from trading my car in and driving away with my new car within a few hours. I wouldn’t hesitate to recommend this company. Keep up the good work, It made a change to deal with nice honest people. Well done.

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"VW EOS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a VW EOS today and service was amazing! Super friendly staff, all documents presented and advisories it had on the MOT they had done, they sorted with no extra charge! Fantastic place to buy from

"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommended, will use again. Chris was very helpful

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Dealership Information

We have changed our trading name from Shenfield Motor Company, We now trade as SMC Cars and Commercials

USED CARS AND COMMERCIALS FOR SALE IN ESSEX

Welcome to SMC Cars and Commercials, where you will find unbeatable value on quality used cars.

We are a family run business with over 35 years' experience in the motor trade at all levels. For fantastic offers and a great choice, visit our Chelmsford branch. We are your number one second hand car dealer located within easy reach of various towns around Essex, we can also arrange delivery nationwide. We pride ourselves in offering a fantastic range of quality used cars to suit your needs and budget.

All our cars are hand picked from our main dealer contacts and before we price our cars we research the market to make sure we are very competitive. We offer a wide range of services including used vehicle sales, Finance, Part Exchange, servicing, Recovery, MOTs and warranty.

FINANCE SPECIALISTS

We deal and are backed by a wide range of Finance companies including Black Horse, Close Motor Finance, Motonovo, Mann Island and First Response. If you have had any trouble in the past we have a wide range of schemes that may suit you.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews4.6 out of 5 stars — Rated Excellent
Excellent
106
Very Good
0
Average
2
Poor
4
Terrible
6

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    Contact Information

    Address

    SMC Cars and Commercials
    372 - 376 Baddow Road
    Chelmsford
    Essex
    CM2 9RA

    Get in touch

    01245 961851
    http://www.shenfieldmotors.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About SMC Cars and Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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