49% Reviews
replied to
89% Recommend
to friend


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118 reviews from our car dealer reviews community
Leave a review for SMC Cars and Commercials
Leave a review

118 reviews from our car dealer reviews community

Leave a review for SMC Cars and Commercials
Leave a review
"First car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a good service getting my first car sorted, helpful and friendly team

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SMC Team from SMC Cars and Commercials in response to First car

Hi, Thanks for a great review! Kind Regards, SMC Cars & Commercials

SMC Team in response to First car

Hi, Thanks for a great review! Kind Regards, SMC Cars & Commercials

SMC Team from SMC Cars and Commercials in response to First car

Hi, Thanks for a great review! Kind Regards, SMC Cars & Commercials

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealership, highly recommended!! Friendly atmosphere and Joe was very attentive and professional. Very happy..!!

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SMC Team from SMC Cars and Commercials in response to Great service

Hi, Thanks for a great review! Regards, SMC Team

"Excellent Service!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Joe and the team at SMC Chelmsford. Professional and recommend..!!

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SMC Team from SMC Cars and Commercials in response to Excellent Service!!

Hi, Thanks for a great review! Regards, SMC Team

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"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great company to buy a car from. Great customer service. Didn’t feel pushed into buying anything, just received great advice. In the end bought myself a lovely bmw. Would recommend to anyone to buy from here!!!!

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Courtnie from SMC Cars and Commercials in response to Highly recommended

Hi, Thanks for a great review! Regards, SMC Team

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"Highly Recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my little Ka from Joe, no pressure sale and he was very helpful throughout. Aftersales was excellent too!

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Courtnie from SMC Cars and Commercials in response to Highly Recommended

Hi, Thanks for a great review! Regards, SMC Team

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"A joke would be a compliment"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All I can say js that I unfortunately purchased a car from SMC. I thought that as an AA approved dealership they’d be on the ball, not the case. Sold me a car with more faults than I can throw a stick at. Yea they were nice enough to give me a years warranty as an apology, but I’m going to be out of pocket. Spoke to them today and they said no faults were recorded when they sent the car to me…mmm right! Luckily I know the code for the in car diagnostics and the codes that were there when they took the car back were there on return after supposedly fixing it. Now the car won’t start at all. The car had nearly 6 thousand miles more than advertised and when I left a review elsewhere they responded “the increase was due to them taking it back and fixing it”. Where did they drive it to, New York!! Think long and hard before buying from them.

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"Great Service by Jamie at SMC"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Cascada a month ago, I dealt with Jamie, he was very knowledgeable and helpful, I couldn't get to see the car for a week as I lived over a 120 miles away, but I was allowed to leave a small deposit and promised it wouldn't be sold until I had viewed it. When I arrived the car was spotless, and took it away within the hour, I've had it over a month and it drives like a dream. I would highly recommend this garage if you are looking for a car.

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Simon from SMC Cars and Commercials in response to Great Service by Jamie at SMC

Hi, Thanks for a great review! Regards, SMC Team

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"Advice is leave and buy elsewhere."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Smart for two car was advertised as excellent condition inside was good but the car was brought unseen, a big mistake. I was assured that it was in excellent condition, but no service was carried out prior to delivery to Clacton on a low loader. Thank goodness it was not driven, the brake master cylinder, radiator top up tank and washers were virtually empty and which was advertised as drive away today, which due to unforeseen circumstances was not possible. The sump was also overfilled with oil by over two litres, by the way the oil and filter were not changed as asked, thank goodness the car was not driven otherwise the catalytic converter would have been wrecked or the head gasket blown. The plastic panoramic roof was stained with what appeared to be limescale and defied all attempts to clean it. Remember this was advertised as excellecnt condition. The sales team must have been rubbing their hands with glee that they ever managed to sell that car and showed total disregard as to the rectification of it's faults. Half of the ownership details were missing as were the MOT certificates. I had to do detailed history check on the vehicle myself and pay for the same. My advice is go somewhere else to change your car. Do NOT use this company unless you wish your valid complaints to be ignored. I wonder if they know anything about cars. M. Hook.

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"Fabulous reliable local garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly knowledgeable helpful and quick service and purchase!

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Simon from SMC Cars and Commercials in response to Fabulous reliable local garage

Hi, Thanks for a great review! Regards, SMC Team

"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up my new Fiat 500 up from SMC Cars and Commercials i couldnt be more pleased. Nice friendly staff, great cars nothing was too much effort. Would definitely recommend.

Simon Morris from SMC Cars and Commercials in response to Great Service

Thanks for your great review. Enjoy your new car.

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Dealership Information

We have changed our trading name from Shenfield Motor Company, We now trade as SMC Cars and Commercials

USED CARS AND COMMERCIALS FOR SALE IN ESSEX

Welcome to SMC Cars and Commercials, where you will find unbeatable value on quality used cars.

We are a family run business with over 35 years' experience in the motor trade at all levels. For fantastic offers and a great choice, visit our Chelmsford branch. We are your number one second hand car dealer located within easy reach of various towns around Essex, we can also arrange delivery nationwide. We pride ourselves in offering a fantastic range of quality used cars to suit your needs and budget.

All our cars are hand picked from our main dealer contacts and before we price our cars we research the market to make sure we are very competitive. We offer a wide range of services including used vehicle sales, Finance, Part Exchange, servicing, Recovery, MOTs and warranty.

FINANCE SPECIALISTS

We deal and are backed by a wide range of Finance companies including Black Horse, Close Motor Finance, Motonovo, Mann Island and First Response. If you have had any trouble in the past we have a wide range of schemes that may suit you.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews4.6 out of 5 stars — Rated Excellent
Excellent
106
Very Good
0
Average
2
Poor
4
Terrible
6

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    Contact Information

    Address

    SMC Cars and Commercials
    372 - 376 Baddow Road
    Chelmsford
    Essex
    CM2 9RA

    Get in touch

    01245 961851
    http://www.shenfieldmotors.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About SMC Cars and Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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