When my car search started on AutoTrader, I saw a lot of cars advertised online with little descriptions and photoshopped pictures of the cars, which did not fill me with great confidence, but then I came across Smith & Clarks and their adverts had great descriptions being incredibly detailed and photographs of all angles of the car. This was so reassuring, as I was confident there would be no horrid surprises coming my way. I can happily announce that there was not one thing that I hadn't already been made aware of, which was a shock to me - a good one of course. Iain who was helping me in the whole process was great, really helpful, friendly, made the whole process seamless! When the time comes for an upgrade there will be no doubt in my mind to head over to see him and the team at Smith & Clarks again.

My Mazda drives like a dream, and I could not be happier. in fact I love it! Iain, the salesperson, was not just helpful but went the extra mile to ensure my satisfaction. His assistance did not stop at the dealership; he even accompanied me to the post office to sort out my tax, a gesture that speaks volumes about his genuine care for customers. I noticed that the steering wheel on the car had significant wear and tear. When I brought this to Iain's attention, he immediately acknowledged that this detail was missed in the advertisement. Without hesitation, he offered a discount on the car to make up for it. This act of integrity further solidified my happiness with the entire process. If I could give him 10/5 for the outstanding service, I would!

I recently had the pleasure of dealing with Iain, and I must say it was a breath of fresh air. Unlike some pushy salespeople, Iain didn’t resort to high-pressure tactics. He genuinely cared about my satisfaction and wanted me to be happy with my purchase. That level of consideration is rare and greatly appreciated. Iain’s approach was easygoing and friendly. He didn’t play the typical sales game of “buy it now or miss out.” Instead, he focused on ensuring that I made an informed decision. His sincerity and honesty made the entire process enjoyable. Dealing with Iain felt like chatting with a friend. He’s easy to talk to and genuinely cares. If you’re looking for a stress-free experience with a salesperson who puts your needs first, Iain is your guy. 100% would recommend!

Iain at Smith & Clarks Ltd was a great guy, and he moved heaven and earth to help me during the purchase of my Audi A3. I'm chuffed to bits with my new car; it is gorgeous and great fun to drive.

I was considering another Audi, a Japanese import, but Iain’s keen eye and expertise came to the rescue. He conducted a registration check and informed me that the car had only recently been imported. What impressed me further was Iain’s knowledge about the subtle differences in the alloy wheel styles of different model years. My Q5, a genuine 2012 model, has five spokes and a distinctive black flash. In contrast, the imported model had 4-spoke alloy wheels, making it more like the 2009 model. I am so glad to have bought my Audi from Iain because the mileage and price of both Audi's were very similar. The level of service and expertise I provided was second to none. I highly recommend anyone looking for a new car to check out this dealer.

I was interested in a car listed on AutoTrader with Smith & Clarks Ltd. in Andover. I gave them a call and spoke to a lovely gentleman called Iain, who arranged for me to come and see the car in person and take it for a test drive. When I stepped foot into the dealership, Iain was there to welcome me with open arms, and he went through everything about the car clearly and thoroughly with me. The handover was done quickly, and all the paperwork was waiting there for me to sign once I had agreed to the deal. I love my new Land Rover. It is a stunning car with plenty of space and fun to drive.

I came across Smith and Clarks while browsing on Autotrader and found an Audi A4 that caught my eye. The price was just right, so I decided to visit the dealership to take a closer look. Upon seeing the car, I fell in love with it, and the test drive only confirmed my initial impression; it was perfect in every way. The team at Smith and Clarks were incredibly helpful, guiding me through the paperwork and patiently addressing all my questions. If I ever need another car in the future, Smith and Clarks will definitely be my first choice. 

My visit to Smith and Clarks to explore the Nissan Note proved to be a decision I wouldn't regret. As soon as I saw the versatility of the seats and the ample boot space, I knew it was the car for me. A test drive further solidified my decision—the Nissan Note offered a smooth and comfortable ride, ticking all the boxes on my list. Not only was the car perfect for my needs, but the price was also fantastic. The team at Smith and Clarks were incredibly helpful throughout the entire process. Their knowledge and assistance made the experience seamless and enjoyable. I left the dealership confident in my purchase and grateful for their exceptional service.

I recently visited Smith & Clarks with the intention of purchasing a new car, and I must say, it was a breeze. Having had great experiences with Volkswagens in the past, I knew I wanted to stick with the brand. The staff at the dealership were incredibly friendly and made the whole process straightforward and transparent. There were no hidden surprises, just genuine help and support in finding the perfect Volkswagen for me. It's reassuring to know that I made the right choice in both the brand and the dealership.

After a year-long search, I finally found the perfect car at Smith and Clarks: a Ford Focus ST with low mileage and an amazing price. The team at the dealership were fantastic, offering a relaxed approach and efficiently handling all the paperwork and finance. Once I test drove the car, I was filled with excitement, and before I knew it, I was driving it home. Highly recommend Smith and Clarks for their professionalism and great selection of cars!