My 2022 Toyota Yaris has only covered 3000 miles & had its services in January 2023 & 2024. On both occasions I complained that the battery would not hold its charge but fobbed off with excuses. It has been worse recently, having had to use a booster battery if it is more than a few days between being driven. I was told I must, when not using it, leave it switched on, as if driving, for one hour & it will charge the battery. This I have done repeatedly but it now will lose its charge within a day or so. I, today, telephoned to ask for it to be changed but was told it needed to be kept overnight to confirm the problem. This I am annoyed about this as two trips to Exeter will take 4+ hours in total. I am told by Snows, the AA & others that this is a common Toyota Hybrid problem. Although it is still under warrantee, with the aggravation & cost of a £100 odd if I can't leave it with them, then a trip to local Halfords for half the money is the answer. If I had been told I had to drive it virtually every day I would never have bought it. Great car to drive but garbage silly problem, which I would not recommend - I am selling it. If you are not driving it every other day or so - don't buy it! Snows are helpful but unhelpful as the car is the problem

Lovely to be welcomed by a very friendly receptionist. Very helpful staff nothing too much trouble. A very pleasant experience.

Brilliant company to deal with first class in every aspect and a particularly Niki Thompson and Sally the host are simply outstanding

I purchased a 3 year old Toyota Yaris a couple of years ago and was extremely pleased with the whole process. The car was well presented, the sales staff were excellent and very pleasant to deal with. I have today taken the car in for its service and MOT, the whole process from booking the service to picking up my car when finished was easy and enjoyable, all of the staff that I dealt with either on the phone or face to face were very polite, knowledgeable and extremely helpful and friendly, they kept in touch with me before, during and when my car was ready to collect. I thoroughly recommend Snows Toyota, Exeter for their customer care and faultless service.