Very poor service from start to finish. Purchased a car from them . Paid in full on the 10 march 2023. It had to have an mot and aa check which I was told would be done the following week on tue 14th. Heard nothing from them so on Thurs 16 I went to see them and was told it was being done the following week on the Tuesday. So a full 11 days after they received full payment. I was told that the car had no paperwork so would need to send off for a logbook which was not a problem. But rather than doing it as soon as the money was received they waited until I collected the car 11 days later. Anyway the morning after collecting the car I sent the form off and called to tax the vehicle only to be told I could not tax it until the log book was received which could be up to 6 weeks. At no point did anyone from south and west say that I wouldn't be able to tax it or even drive it on the road until the logbook arrived. Today us now the 19th April and after waiting for nearly 5 weeks it finally arrived and I have been able to tax it. All this time the vehicle has been sat on the drive with me being unable to use it and having to hire a vehicle for the whole time at a cost of £900 . When I spoke on the phone to them they said I was told but I wasn't and was only told there was no paperwork. Why could you not have sent off for the logbook in my name when you received full payment 11 days before I collected it??? I will never recommend this garage or be buying and vehicles from them in the future. You got the money then just took your time from then on and there was no rush to get anything done on the car. Very poor service

Apparently you can only test drive if you are happy with all elements of the car but how do you know until you test drive??? Terrible service. Was just handed keys with no interest from the sales person, he was too busy talking to his friends. It felt very chauvinistic, thought those days were gone!

Excellent service! I had a bit of a difficulty to get to the south & west motors as I travelled from a long distance by a train. Without hesitation I was picked up from the train station for no additional fee and no negative comments. The communication has been excellent. The paperwork was done quick. I wish you best of luck to your business and many happy customers in the future.

Absolutely disgusting customer service booked for a test drive only to be told on arrival they had sold the car, fuming is an understatement. Stay away !!!!!!

We purchased a vehicle from this garage. We live along way and due to covid we thought we would purchase and it would be delivered. The lady we spoke to advised car immaculate it comes with warranty we would do all our check before dispatched. Upon receipt of vehicle car was filthy, driver said it rained,( I checked the forecast for UK and there's was no rain) the car has been used or number plate has been. Used by criminals and the car has been listed on the police national database as a intrested vehicle for the police. We wasn't informed this on purchase as we would definatky have bought this. The service history wasn't great as it had had numerous breakdown. When questioned we was advised I refused the car wash this was tottaly incorrect as the car was delivered 2 hours later than expected. The police national database we were informed we are not obliged to inform And we could return the vehickle with the 7 day return. Minus deposit and delivery but would. Be charged mileage for going over the mileage when delivered. Overall I think this is the worse garage regards to trust and sales and I have bought many cars with many garages over the years. I think it was the lady on the phone who has a trustworthy voice. But I really hope you keep. Well clear.

The best seller you can trust ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ , Prices ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Customer service ⭐️ ⭐️ ⭐️⭐️ ⭐️ Never loss with Nazz 👍🏼💪🏻 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Carry on guys we will buy from you again 💐💐💐💐😊

From start to finish the customer service was exceptional. The advert was detailed and accurate with 30+ photos of the car giving me confidence to do a 350mile round trip. Email and phone communication was very prompt and polite. Very accommodating for the test drive and vehicle walk around and appreciated our journey time. Open and honest discussion. Considering we bought a trade in the dealer knew more about the car than the main dealer we spoke to about a similar model. We visited during the Coronavirus pandemic and garage was well set up for social distancing and hygiene. Thank you for all your help, fully recommend this garage

Relaxed, pleasant car sales establishment. No pressure to purchase.