Car Dealer Reviews is an
official partner of Auto Trader
I went to the parts office and spoke to 2 members of staff (Steve and Keelan) who were very helpful and friendly. Steve came out to my car and looked at the issue before offering a solution. I would strongly recommend customers to visit the team there for any help
Reviewer has confirmed their email address
Audi southend are awful, 3 days to have my car repair with a car radii problem. Did nothing the first day, had it all weekend, turned the radio off/on and that was it. Made me wait, didnt ring back, refused to helpwith my warranty. Just the most awful experience ever from a main dealer. Classic case of the bean counters being in charge and just ruining service levels,
Reviewer has confirmed their email address
Tom on parts very helpful & also Steve , can’t fault either for their helpfulness
Friendly professional staff , my car service couldn't of been made more easy
A huge thanks to Louise Watkins, Aaron Burrell and Tom (parts department) for their excellent service on our recent visit. They went above and beyond in resolving a re-registering issue we had after buying a car from another dealership.
Reviewer has confirmed their email address
Total disappointment, bought a A5 approuved, no service history given, the car was filfy inside. Don't know if timing belt has been changed. Will never use again.
Reviewer has confirmed their email address
I’ve bought a lot of beautiful cars in my time, from a large range of top class car sellers!!!.. I can honestly say I have never met a more attentive, inspiring, personable and genuine sales professional than ‘Dan Brady’ @ Audi Southend (based in Rayleigh). I will now only go to him… for good… until I can’t drive anymore, that’s how good he is, as are the amazing vehicles he procures. My whole family will now only go to Dan, enough said!!! ‘Dan’ thank you mate, I think you know how much what you did meant to me and Charlotte, you’re a legend bud!! You’re family now bud!! 😘
Worst customer service ever. Salesman was very helpful until we paid our deposit and arranged to click and pick up. After that, he even stopped responding to my emails (I sent him two emails and no reply). On Saturday, March 6 at At 12.30 we agreed to pick up the Audi A5. We drove 2.5 hours to arrive on time and then .... we waited 30 minutes at the reception for him. To our surprise, he said the car was still in the garage. Even after all the paperwork was filled out, the car was still not ready. Salesman was walking back and forth leaving us for 20/30 minutes without any update. Every time we asked him where is our car, he was very arrogant. We waited for the car 90 minutes, where really everything should be ready at 12.30. We didn't buy it because something was wrong with this car. We didn't do it because of his arrogance. We have bought a few cars in the past but have not received such a terrible service in our life. I can't say anything bad about supervisor who came to us and apologizes for the situation.
Reviewer has confirmed their email address
10/10 to Dan B (sales). we had issues getting our new car due to corona lockdown etc but got there in the end. Dan is a lovely bloke even though I probably drove him mad !! very pleased with the new car
The worst experience dealing with Southend Audi over and over again. The list of errors done by this bunch of cowboys. Plus stuck with an overrated heap of crap.
Southend Audi is an Franchise dealership that is based in Rayleigh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Southend Audi
Claydon's Lane
Rayleigh
Essex
SS6 7UQ
01268 740988
https://www.baronsgroup.co.uk/audi/locations/southend-audi
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Southend Audi, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
