Bought a honda civic (september 2015) from Southgrove. Great service from the dealership. Excellent service and a great knowledge of vehicles in general. Never had any issues with the car, runs like a dream. Great prices, very friendly staff with fantastic customer service. I would highly recommend.

My son purchased and collected a car from South Grove on Sunday 21st August. The following day Monday22nd August whilst travelling on the M60 in heavy traffic he noticed other drivers gesticulating and indicting there was something wrong. One driver was yelling through his open window "fire". As soon as my son could safely stop he jumped out and ran from the car which then exploded. The engine was on fire. Thank goodness his wife and three children were no in the car as two of his children would have been in child seats and he was unhurt other than smoke inhalation. POlice and fire brigade attended. Unfortunately South Grove Garage say they will not refund as the car is now in his name and he must prove it was unfit for purchase. Very odd that they did not when purchased, and still have not two weeks later given him the warranty or documents relating to the car. FOrtunately Consumer Advice, Trading Standards , RAC and many other influential sources and friends have been extremely helpful in advising him of the legal steps to take. They all say the garage should refund THank goodness he and his family are uninjured but he now he needs a car to travel to work and to transport his family. He must now proceed with the legal battle, but in the meantime is h int to pay for car storage £20 per day, car rental and cost of a fire expert to assess. How unprofessional some so called professional businesses can be, these have been very unhelpful.

I purchased a Volkswagen Touareg from this dealership. They couldn't do enough for me when purchasing the vehicle and handing over money. Things have taken a very steep nose dive since my propshaft has failed and did so with my children in the car. Unfortunately my 6month warranty turned out to be a 3month warranty which has now expired!! I am facing a propshaft replacement build cost of circa £1000 just before Christmas. I have been advised the the propshaft bearing will not solve the problem. The differentials will will ultimately be damaged as the propshaft is already damaged. Response from Mark was that he could see about getting the propshaft bearing cost covered. This wasn't to include fitting, just the part cost. This is still to be agreed. I will keep you all up to date with regards to how this progresses and the help of lack of it I may receive from them. I will gladly remove this review, should they deliver and repair my vehicle as per the so called warranty. It's clear I'm not the first and surely I hope to be the last. Let's see if they can deliver the first class service they are so proud of.

Southgrove Cars are the average joe car dealer based of what I saw of them. Were not the most helpful after I purchased the car to say the least. Just seems like they want your money and anything that goes wrong with the car after is covered under a pretend warranty. I won't be buying another car from Southgrove Cars.

Good car and an easy going dealer. Although I did receive a late licencing penalty after the dealer didn't do the correct paperwork for the car I traded in, that he insisted he would do. Also a few days after buying the car I noticed a inconspicuous but quite large slice in one of the tire walls, which im fairly confident it was sold to me like that.

I'm very recommend this dealer. Friendly staff and good cars (vw golf plus)