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3 reviews from our car dealer reviews community
Leave a review for Southwest Motorhomes
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Southwest Motorhomes
Leave a review
"Best handover "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with our motor trek camper which we part exchanged for the smaller unit. Friendly staff. Detailed handover instructions. Felt reassured we could contact them if any queries. Thanks Daniel Pimm

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+0 Found this review helpful
"Disgusted "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had two vehicles booked in here on a Monday and Saturday morning I received a very abrupt call from a lady telling me that they refused to do the job on either van and would not be doing any work for me in the future. The reason one of my vans was going into them was I had some previous work done sealing my van and when I checked the roof they had not completed the work, so I obviously called them and they arranged to have it back to complete, they also caused scratching to my van on a previous occasion which they said they would order a pen in to go over the scratches at their expense then they changed it to me having to pay £16 then when I travelled up there approximately 20miles they told me it was £36. I had previous work done with this company which had to go back and be sorted also as they didn’t complete it to the agreed spec. The lady was very aggressive and rude on the phone. I called them back and requested a refund for the incomplete work which they did honour. The lady then decided to change her reasons and told me that they wouldn’t do the job quoted as the prices had gone up and they couldn’t do the jobs at the agreed price. I was not given an option to have the work done at a different rate and she kept asking me who I knew on her staff. I do not know any of the staff personally I just wanted the job done as it should have been in the first place. I was left completely dumbfounded by the attitude and incompetence of this company and will never go there again or Recommend them to anyone else.

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+1 Found this review helpful
"Awful Company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Used Motorhome from this company and I found out within a month it was riddled with damp. When I contacted them they said the cost of the repair was £2500 and my warranty only covered me for £500. What a rip off

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Dealership Information

Southwest Motorhomes is an dealership that is based in Ilminster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Southwest Motorhomes
    Unit 1 Southfield Enterprise Park
    Ilminster
    Somerset
    TA19 9FF

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Southwest Motorhomes

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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