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95 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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95 reviews from our car dealer reviews community

Leave a review for Stafford Audi
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"Really pleased! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At the moment, I'm really pleased with the service I received from Martin but the real test will come if I ever have an issue with the car and how he handles it! but while I was making the purchase of my Audi E-Tron the service was perfect. He was really easy to get along with and told me everything I needed to know before making a deal. The car has been going well for the time being.

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Sharon from Stafford Audi in response to Really pleased!

Good Afternoon Keith, Thank you for your 5-star review. We are delighted to read you had an amazing customer journey with Martin and you're really happy with your Audi E-Tron. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"The team deserves the praise!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm getting on really well with my new Audi. I had an older Q2 before this one, and it's safe to say I'm not missing the old one at all. This newer model has everything I wanted in the first one. Luke was fantastic and nothing was too much trouble for him, and he was brilliant throughout. I didn’t even need to take the car out on a test drive since I’d had a Q2 before, I was just too excited to take it home. They even waited overnight for me to make my decision, so I’m really happy with the service. If I were to come back, I’d want the sale to go the same way. The team deserves the praise!

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Sharon from Stafford Audi in response to The team deserves the praise!

Good Afternoon Felicity, Thank you for your review. Your comments for Luke have been cascaded to him and we are delighted to receive your feedback. The new Q2 is a fabulous vehicle in the Audi range. Your detailed customer experience at Stafford Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall I'm very happy with how everything went while getting my A3.

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Sharon from Stafford Audi in response to Audi A3

Good afternoon Daniel, Thank you for your 5-star review. We trust you are enjoying your new A3. Sharon - Swansway Motor Group

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"Drove away with confidence"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As dealership's go I'm very pleased with how everything was handled. Jordan was the gentleman who looked after me and he was spot on to be honest. He kept me well informed about the car, everything was handled within good time and I came away feeling confident I knew the car. 5 stars for me is coming away feeling satisfied and that's exactly how I left, so I can't give any less.

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Sharon from Stafford Audi in response to Drove away with confidence

Good afternoon Khalid, Thank you for your 5-star review. We are delighted to read you were happy with the service you received from Jordan and your new car. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"Over the moon with my Q5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Sharon from Stafford Audi in response to Over the moon with my Q5

Good Morning Keith , Thank you for your 5 star review. We trust you are enjoying your new Q5 . Sharon - Swansway Motor Group

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"First class 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking online when I came across Stafford Audi and was impressed by their great range of Audis available. Intrigued, I decided to visit their showroom to see the cars in person. I was able to take my time browsing around the showroom without feeling rushed, which made the experience very comfortable and enjoyable. During my visit, I came across an Audi Q5 that was perfect in every way. The car's features, design, and performance were exactly what I was looking for. When I took it for a test drive, I was completely sold; the car ticked every box for me. I am incredibly grateful to the team at Stafford Audi. They were extremely helpful and ensured that all my questions were answered. Their knowledge and patience made the entire process smooth and stress-free. I felt confident and happy with every step of the purchase, thanks to their excellent customer service. The Audi Q5 has exceeded my expectations, and I couldn't be happier with my purchase. I highly recommend Stafford Audi to anyone looking for a high-quality vehicle. I am extremely grateful to everyone at Stafford Audi for making this experience so positive. 

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Sharon from Stafford Audi in response to First class 👍

Good Afternoon Arwel, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that you appreciated the team going the extra mile. We trust you are enjoying your new Q5. Thank you so much for your custom and we look forwarded to welcoming your back in the future. Sharon- Swansway Motor Group

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"Very easy buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never bought from Stafford Audi before, but I recently purchased an Audi Q5 from them, and I am thrilled with the experience. The entire process was incredibly easy and stress-free. From the moment I stepped into the dealership, the team made me feel welcome and valued. They were amazing throughout the entire process, never making me feel pressured to make a decision. What stood out to me was their commitment to customer satisfaction. They went above and beyond to answer all my questions, ensuring I had all the information I needed to make an informed choice. Their patience and professionalism made my first experience with them seamless and enjoyable. The Audi Q5 I purchased has exceeded my expectations in every way. The quality of the vehicle and the exceptional service I received from Stafford Audi have made me a very satisfied customer. I highly recommend Stafford Audi to anyone looking for a high-quality vehicle and an outstanding car-buying experience. Thank you to the entire team for making my first purchase with you such a positive and memorable one

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Sharon from Stafford Audi in response to Very easy buying experience

Good Afternoon Alexandra, Thank you kindly for your 5 Star Review. We are delighted to hear that you have were pleased with your first visit to Stafford Audi. It is always a delight to have such positive reviews not only for the dealership but also for the Team. We will of course of cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q5. Finally, can we take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Best in the business!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always been a fan of high-performance Audis, and when I decided it was time for an upgrade, I chose to visit Stafford Audi. I had seen online that they had a wide selection of cars that met my criteria, and I was eager to explore their inventory. Upon arrival, I was impressed with the variety of high-quality vehicles they had available. As I browsed their selection, one car stood out to me: an Audi A4. It had the perfect kit to give it that aggressive, sporty look I desired. The car was priced perfectly within my budget, making it an easy choice. The team at Stafford Audi was fantastic throughout the entire process. They offered me a test drive, but having owned several Audis before, I knew the A4 would drive exceptionally well. The staff were incredibly knowledgeable and answered all my questions with professionalism and enthusiasm. They made the paperwork process quick and straightforward, ensuring that everything was in order without any hassle. Their efficiency meant that I was able to take my new Audi A4 home in no time at all. My experience with Stafford Audi was brilliant from start to finish. The level of customer service I received was outstanding, and the entire team made me feel valued and appreciated. Their attention to detail and commitment to customer satisfaction truly set them apart from other dealerships. Even though there are closer dealers to me, I would rather drive the extra miles to Stafford Audi. The quality of their cars, combined with their exceptional service, makes it worth the trip every time. I have no doubt that when it’s time for my next upgrade, Stafford Audi will be my first and only choice.

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Sharon from Stafford Audi in response to Best in the business!

Good Afternoon Liam, Thank you for your 5 star review. We are delighted to hear that you are in love with your new Audi A4 and that the team at Stafford were very helpful and knowledgeable. We will, of course pass on these fantastic comments to the dealership who will of course be as delighted as us to receive them. Thank you for your custom, and we look forward to welcoming you back in the future. Sharon - Swanway Motor Group.

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"Stafford Audi are always first class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had five or six Audis from Stafford Audi and have always been incredibly happy with the cars and the service I received. Recently, I went back to upgrade and got an Audi Q5, which has been sensational from the moment I picked it up. The process of getting the paperwork sorted was really quick and easy. I'm positive that when I want another upgrade, the only place I will go is Stafford Audi. Their consistent excellence in both vehicles and service keeps me coming back. Thank you, Stafford Audi, for another fantastic experience!

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Sharon from Stafford Audi in response to Stafford Audi are always first class

Good afternoon Russel, Thank you kindly for your 5 Star Review. We are delighted to hear that you have once again returned. It is always a delight to have such positive reviews for the dealership. We will of course of cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q5. Finally, can we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Great recommendation by my mum "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My mum recently bought a car from Stafford Audi and she couldn't speak highly enough of them so when I was looking for a car myself they were my first point of call. I had a look around their fantastic showroom and I couldn't believe how many great car I had to choose from. I saw a Audi A3 and was instantly drawn to it, it had al the features I wanted and the condition was amazing, I thought It had come straight from the factory and after a test drive I was sure it was the car for me. The sales team made the whole process really enjoyable and easy,

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Sharon from Stafford Audi in response to Great recommendation by my mum

Good Morning Harry, Thank you kindly for your 5 Star Review. We are delighted to hear that you visited Stafford Audi. after your mum's recommendation It is always a delight to have such positive reviews not only for the dealership but also for the Team. We will of course of cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new A3. Finally, can we take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Finance
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Servicing
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Ratings
95 reviews4.8 out of 5 stars — Rated Excellent
Excellent
86
Very Good
7
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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