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95 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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95 reviews from our car dealer reviews community

Leave a review for Stafford Audi
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"Treated like a VIP "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always loved Audis, and my wife wanted to check out the cars at Stafford Audi. We initially planned just to look, but that changed when she saw the Audi A3. The car was everything she wanted, and the team at Stafford Audi was fantastic. They answered all our questions and got us a great deal. When it came to collecting the car, I was blown away. They made us feel like VIPs, setting up the car with a sheet for a big reveal. Their commitment to customer satisfaction is second to none. I haven't been to a dealership that remotely compares to Stafford Audi.

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Sharon from Stafford Audi in response to Treated like a VIP

Good Morning Mr R, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that you appreciated the team going the extra mile. We trust you and your wife are enjoying your new A3. Thank you so much for your custom and we look forwarded to welcoming your back in the future. Sharon- Swansway Motor Group

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"Audi Q3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Sharon from Stafford Audi in response to Audi Q3

Good Morning , Thank you for your 5 star review. We trust you are enjoying your new Q5 . Sharon - Swansway Motor Group

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"Over the moon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having been a loyal Audi customer for several years, I decided it was time to upgrade my vehicle. Naturally, I turned to Stafford Audi for assistance. Upon arriving at the dealership, I discussed my requirements with the knowledgeable staff, who provided insightful suggestions based on my preferences. Among the suggestions was the Audi Q3, and upon seeing it and taking it for a test drive, I was blown away. The combination of its sleek design, advanced features, and impressive performance left me thoroughly impressed. It was clear that this was the car I had been searching for. The staff at the dealership were instrumental in facilitating the entire process. They covered every detail with precision and clarity, ensuring that I was well-informed at every step. Their expertise and dedication to customer satisfaction were evident throughout, and I am incredibly grateful for their assistance. Thanks to the team at Stafford Audi, I drove away in a car that I truly adore. 

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Sharon from Stafford Audi in response to Over the moon

Good morning Tina, Thank you kindly for your 5 Star Review. We are delighted to hear that you have once again returned to Stafford Audi. It is always a delight to have such positive reviews not only for the dealership but also for the Team. We will of course of cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q3. Finally, can we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Simply perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Searching for an upgrade to my old car had been on my mind for quite some time when I stumbled upon Stafford Audi's advertisement for an Audi Q5. Intrigued by the prospect of owning such a renowned vehicle, I decided to explore further. The description boasted of its excellent condition, paired with an undeniably brilliant price, which immediately caught my attention. Arranging a test drive was effortless, and stepping into the driver's seat only solidified my decision. The Audi Q5 felt like a perfect fit from the moment I sat behind the wheel. Its sleek design and impressive features were exactly what I was looking for in an upgrade. At the dealership, I was greeted by a gentleman who exuded warmth and professionalism. He guided me through the process with ease, ensuring that I understood every aspect of the purchase. His transparency and attention to detail made the experience not only smooth but also enjoyable. As I drove off the lot in my new Audi Q5, I couldn't help but feel a sense of satisfaction. The car exceeded my expectations in every way, delivering a driving experience that was both exhilarating and comfortable. It was clear that I had made the right choice

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Sharon from Stafford Audi in response to Simply perfect

Good Morning Amanda, Thank you for your recent review. We are thrilled to hear that the journey to our Stafford Audi dealership was worth it and that you enjoyed the journey back home in your new Q5. We will of course inform the Team of this wonderful review. Thank you again for your custom, and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group.

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"Returning customer 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had several experiences with Stafford Audi, and each time they've provided me with a great car and made me feel valued as a customer. My recent visit reaffirmed their excellence. The RS3 I purchased from them has been a dream to drive, and it's been the perfect upgrade. The team at Stafford Audi are all top-notch; nothing is ever too much trouble for them, and they went above and beyond to ensure I got a top-quality car.

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Sharon from Stafford Audi in response to Returning customer 👍

Good Morning Craig, Thank you for your review. Great comments both for the model RS3 and the team at Stafford Audi. We are very grateful for your time spent in providing this detailed review and we are pleased to welcome you back again to the Audi driving experience. Thank you once again for your repeat business. Sharon - Swansway Motor Group

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"Really friendly and professional team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in the market for a bigger car as my wife is due to have our baby soon, and I've always liked the Audi Q5. I visited Stafford Audi to see what they had available, and unbelievably, they had a Q5 in immaculate condition at a great price. The team at the dealership were fantastic from start to finish; they really know their stuff and got everything sorted straight away. My wife and I absolutely love the car and would definitely buy from Stafford Audi again.

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Sharon from Stafford Audi in response to Really friendly and professional team

Good Morning Byron , Thank you for your 5 star review. We are thrilled that you are pleased with the service you received from Stafford Audi. It is great to know that the team listen to your needs and you found the perfect family car. We would like to wish you all the best for when your wee baby arrives. Thank you so much for your business and we look forward to welcoming you back in the future Sharon- Swansway Motor Group

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"Everything I wanted and more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After deciding it was time for an upgrade from my old Ford Focus, I began searching online and came across an Audi A3. However, upon visiting the dealership, I felt it wasn't quite spacious enough for my needs. The team at the dealership were incredibly understanding and offered me a few different options. I then set my sights on the Audi A5, and after taking it for a test drive, I was sold. The car was exceptional, with low miles and a great price that I couldn't resist. The staff at the dealership were fantastic throughout the entire process. Their knowledge and accommodating nature made the experience smooth and enjoyable. Since getting the Audi A5, I've loved every journey in it. It's been a true delight to drive, and I'm thrilled with my decision to upgrade.

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Sharon from Stafford Audi in response to Everything I wanted and more

Good Morning Andrew, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that we are considered as knowledgeable and accommodating and the Team facilitated a smooth transaction for you. It is great to hear you are loving every journey in your new Audi A5. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Best car buying experience I've had "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Coming across Stafford Audi felt like striking gold. Not only did I find a stunning Audi Q5, but I was also treated like royalty by the staff at the dealership. They truly went above and beyond to ensure my satisfaction. From the moment I arrived, the staff made me feel valued and welcomed. They even went the extra mile by picking me up from the train station on the day of collection. When I saw the car, it was in immaculate condition, a true testament to their attention to detail. Throughout the entire process, the staff were responsive, helpful, and kept me up to date every step of the way. Any question I had was answered promptly, making the experience incredibly pleasant.

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Sharon from Stafford Audi in response to Best car buying experience I've had

Good Morning Ian, Thank you for your 5 star review. We are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that we are considered as professional and you appreciated the team going the extra mile. Thank you so much for your custom and we look forwarded to welcoming your back in the future. Sharon- Swansway Motor Group

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"Sound guys 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The A4 I got from Stafford Audi has been mint from the moment I got it. It's my first Audi, but it's the perfect size, and I was really impressed by its power and performance. Huge thanks to the guys at the dealership; they were all sound and made getting the car really easy.

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Sharon from Stafford Audi in response to Sound guys 👍

Good Morning Jason, Thank you for your 5 star review. We are delighted to hear that you are enjoying with your new Audi A4 and welcome to the Audi family . Thank you for your custom, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Delighted with my upgrade "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a long-time Audi owner, I recently decided it was time to upgrade my old one. I visited Stafford Audi to take a look at the Audi A3, and I was thoroughly impressed when I saw it at the dealership. It was simply brilliant. The staff at Stafford Audi were wonderful throughout the entire process. They ensured that when I collected the car, it was in pristine condition. Their helpfulness and patience made the experience even more enjoyable.

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Sharon from Stafford Audi in response to Delighted with my upgrade

Good Morning Kirsty, Thank you for your loyal custom. Your review is most appreciated. We aim to value every single customer no matter how long they have been with us and the fact that we have so many returning customers is a good indication that we are providing the level of customer service that is first-class. We look forward to seeing you for your next car purchase. Sharon - Swansway Motor Group

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Finance
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Ratings
95 reviews4.8 out of 5 stars — Rated Excellent
Excellent
86
Very Good
7
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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