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95 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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95 reviews from our car dealer reviews community

Leave a review for Stafford Audi
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"Very happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall i'm very happy with my Audi Q3 and the customer care from Ricardo was great. Thanks, from Nathalie.👍

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Julie from Stafford Audi in response to Very happy

Thank you for your review, Nathalie. Ricardo will be pleased to hear that you considered that you had great customer care.

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"Down to earth 🌍 dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going great with my Audi Q2 since I bought it from you in March. It is a gorgeous car and lovely to drive. I could not have asked for a better person than Ricardo to look after me during the buying process. He was so down to earth and never put any pressure on me, which made me feel relaxed in his presence. I would definitely use Stafford Audi again when I'm looking to upgrade my car, that's for sure! 

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Julie from Stafford Audi in response to Down to earth 🌍 dealer

Thank you for your review, Harriet. We are so happy that your Audi Q2 make you so happy. We are confident that Ricardo will be pleased to assist you when you are ready to upgrade.

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"Absolutely faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot speak highly enough of Stafford Audi or for a better service while buying my A3 from them in March. Leigh made the whole process seamless, going through everything with me in fine detail and making sure the paperwork was waiting for me to sign when I came to collect my car. After travelling a long distance, it was nice not to have to wait around for too long. A solid five stars from me. The service was absolutely faultless. 

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Julie from Stafford Audi in response to Absolutely faultless

Solid five stars is absolutely fantastic. Thank you, Amy. Leigh will be very proud of the mention.

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"20 years of car buying at this dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a loyal customer of Stafford Audi for the past 20 years, and my experience has always been phenomenal. What sets this company apart is their willingness to offer a helping hand whenever it is needed. Their customer service extends beyond the showroom, making you feel valued and appreciated at all times. My 20 years of buying cars from Stafford Audi have been filled with a first-class customer service, reliable vehicles, and a team that truly cares about their customers. I highly recommend them to anyone who is looking for a dealership that values customers above anything else.

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Julie from Stafford Audi in response to 20 years of car buying at this dealer

Thank you for your loyal custom, Karen. Your review is most appreciated. We aim to value every single customer no matter how long they have been with us and the fact that we have so many returning customers is a good indication that we are providing the level of customer service that is first-class. We look forward to seeing you for your next car purchase.

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"Nothing but professionalism "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a loyal customer of Wolverhampton Audi for years, but I recently decided to switch things up and give the Stafford branch a try. As soon as I walked into the showroom, I was met with nothing but professionalism and warmth. Martin went above and beyond to make sure it was a smooth transaction. I'm delighted with my new Audi Q2. It is a great car and drives perfectly. 

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Julie from Stafford Audi in response to Nothing but professionalism

Karen, we are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that we are considered as professional and warm and that Martin facilitated a smooth transaction for you. Thank you.

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"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The decision to buy an Audi was influenced by my family, all of whom are proud owners and cannot speak highly enough about them. Living in Uttoxeter, Stafford Audi was conveniently located and not too far for me to travel to. The journey was absolutely worth it. The dealership was impressive, showcasing a wide range of stunning Audi models that cater to every taste and need. Luke, the sales representative, was incredibly attentive. His passion for the brand was evident in the way he spoke about the features and benefits of each model. If you're considering an Audi, look no further; you won't be disappointed. When you're there, ask for Luke; his service is second to none. 

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Julie from Stafford Audi in response to Second to none

It sound like you are just as passionate about Audis as we are, Jade. Thank you so much for your 5 star review - it means a lot to us. Luke will be delighted with your mention. We look forward to welcoming you back when you are ready to purchase your next Audi.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A Five star experience 👍

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Julie from Stafford Audi in response to ⭐⭐⭐⭐⭐

Many thanks for your 5 stars, Luke. Hopefully we can welcome you back to Swansway for your next car purchase.

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"I'll be back 🕶️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a very nice Q3 from Stafford Audi, and the service and attention to detail from Ricardo were second to none. Ricardo always returned my calls and emails and kept me up to date with things. A five-star service from start to finish. I would recommend this dealership to anyone looking to buy an Audi, and I will be back when I'm ready for an upgrade. 

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Sharon from Stafford Audi in response to I'll be back 🕶️

Good Afternoon Amanda, Thank you for your 5 Star Review. We are extremely pleased to hear that your journey with us was flawless from start to finish and that you are enjoying your new Audi Q3. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Painless transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was such a painless transaction buying my Q8 from Ricardo. He remained very professional at all times and was able to answer all my questions with confidence. I'm extremely happy with my new car. It drives like a dream and looks stunning.

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Sharon from Stafford Audi in response to Painless transaction

Good Afternoon Simon , Thank you for your 5 Star Review, We are pleased to hear that you are happy with your Q8 and also that Ricardo was professional and helpful. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Lovely upgrade "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently part exchanged my trusty old Audi A3 for a brand-new 2023 model. The new car is just six months old, and I was eager to see how it compared to my previous ride. I had the pleasure of being assisted by Ricardo at Stafford Audi during the sales process. Unlike the typical pushy sales tactics, Ricardo created a relaxing and friendly environment. He genuinely cared about my needs and preferences. My new Audi A3 handles well and even with 18 inch wheels it remains a comfortable ride.

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Sharon from Stafford Audi in response to Lovely upgrade

Good Afternoon Owain, Thank you for your 4 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you to upgrade too. We will cascade your kind words to Ricardo. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group.

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Ratings
95 reviews4.8 out of 5 stars — Rated Excellent
Excellent
86
Very Good
7
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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