102 reviews from our car dealer reviews community
Leave a review for Stafford Audi
Leave a review

102 reviews from our car dealer reviews community

Leave a review for Stafford Audi
Leave a review
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"20 years of car buying at this dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a loyal customer of Stafford Audi for the past 20 years, and my experience has always been phenomenal. What sets this company apart is their willingness to offer a helping hand whenever it is needed. Their customer service extends beyond the showroom, making you feel valued and appreciated at all times. My 20 years of buying cars from Stafford Audi have been filled with a first-class customer service, reliable vehicles, and a team that truly cares about their customers. I highly recommend them to anyone who is looking for a dealership that values customers above anything else.

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Julie from Stafford Audi in response to 20 years of car buying at this dealer

Thank you for your loyal custom, Karen. Your review is most appreciated. We aim to value every single customer no matter how long they have been with us and the fact that we have so many returning customers is a good indication that we are providing the level of customer service that is first-class. We look forward to seeing you for your next car purchase.

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"Nothing but professionalism "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been a loyal customer of Wolverhampton Audi for years, but I recently decided to switch things up and give the Stafford branch a try. As soon as I walked into the showroom, I was met with nothing but professionalism and warmth. Martin went above and beyond to make sure it was a smooth transaction. I'm delighted with my new Audi Q2. It is a great car and drives perfectly. 

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Julie from Stafford Audi in response to Nothing but professionalism

Karen, we are very proud that you are pleased with the service you received from Stafford Audi. It is great to know that we are considered as professional and warm and that Martin facilitated a smooth transaction for you. Thank you.

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"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The decision to buy an Audi was influenced by my family, all of whom are proud owners and cannot speak highly enough about them. Living in Uttoxeter, Stafford Audi was conveniently located and not too far for me to travel to. The journey was absolutely worth it. The dealership was impressive, showcasing a wide range of stunning Audi models that cater to every taste and need. Luke, the sales representative, was incredibly attentive. His passion for the brand was evident in the way he spoke about the features and benefits of each model. If you're considering an Audi, look no further; you won't be disappointed. When you're there, ask for Luke; his service is second to none. 

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Julie from Stafford Audi in response to Second to none

It sound like you are just as passionate about Audis as we are, Jade. Thank you so much for your 5 star review - it means a lot to us. Luke will be delighted with your mention. We look forward to welcoming you back when you are ready to purchase your next Audi.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A Five star experience 👍

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Julie from Stafford Audi in response to ⭐⭐⭐⭐⭐

Many thanks for your 5 stars, Luke. Hopefully we can welcome you back to Swansway for your next car purchase.

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"I'll be back 🕶️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a very nice Q3 from Stafford Audi, and the service and attention to detail from Ricardo were second to none. Ricardo always returned my calls and emails and kept me up to date with things. A five-star service from start to finish. I would recommend this dealership to anyone looking to buy an Audi, and I will be back when I'm ready for an upgrade. 

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Sharon from Stafford Audi in response to I'll be back 🕶️

Good Afternoon Amanda, Thank you for your 5 Star Review. We are extremely pleased to hear that your journey with us was flawless from start to finish and that you are enjoying your new Audi Q3. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Painless transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was such a painless transaction buying my Q8 from Ricardo. He remained very professional at all times and was able to answer all my questions with confidence. I'm extremely happy with my new car. It drives like a dream and looks stunning.

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Sharon from Stafford Audi in response to Painless transaction

Good Afternoon Simon , Thank you for your 5 Star Review, We are pleased to hear that you are happy with your Q8 and also that Ricardo was professional and helpful. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Lovely upgrade "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently part exchanged my trusty old Audi A3 for a brand-new 2023 model. The new car is just six months old, and I was eager to see how it compared to my previous ride. I had the pleasure of being assisted by Ricardo at Stafford Audi during the sales process. Unlike the typical pushy sales tactics, Ricardo created a relaxing and friendly environment. He genuinely cared about my needs and preferences. My new Audi A3 handles well and even with 18 inch wheels it remains a comfortable ride.

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Sharon from Stafford Audi in response to Lovely upgrade

Good Afternoon Owain, Thank you for your 4 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A3 for you to upgrade too. We will cascade your kind words to Ricardo. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group.

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"My brand new Audi purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always been a loyal customer of Stafford Audi, entrusting them with the regular service of my old Audi A3. Each visit was not just a routine check-up but also an opportunity to feast my eyes on the splendid cars they had on display. On one of my visits, I spotted a brand new, black Audi Q5. It stood there, gleaming under the showroom lights. It was love at first sight. I knew that this would be a wise purchase for me and promises to be a reliable car for many years to come, provided that I take great care of it. Leigh, who I dealt with during the sales process, was utterly amazing. Nothing at all was too much to ask of him. An easy five out of five from me. Thank you for all your hard work, and keep it up. Steven. 👍

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Sharon from Stafford Audi in response to My brand new Audi purchase

Good Afternoon Steven , Thank you kindly for your 5 Star Review. We are delighted to hear that on your visit you found your dream Audi Q5 and that you are thoroughly enjoying its style, comfort, performance. We are also extremely pleased to hear that the service you received from Leigh and the team at Stafford Audi was of premium quality. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Like a kid in a candy store 🍭"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not be happier with my Audi A5. It drives like a dream, and I felt like a kid in a candy store when they handed me the keys to my new car. Luke, the salesman that I dealt with, was really nice. He let me take my time exploring the car without watching over me, but he was also on hand if I needed to ask him questions. I would definitely shop with this company again and recommend them to family and friends. 

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Sharon from Stafford Audi in response to Like a kid in a candy store 🍭

Good Morning Jonathan, Thank you for your 5 star review. Your recommendation to others is gratefully received, along your detailed feedback that will assist other customers who may be considering using our dealerships. We are thrilled to hear you have found the perfect A5 and you are getting the enjoyment from your purchase. We will cascade your kind words for Luke to him as he will be thrilled to hear from you. Thank you so much for your custom Sharon - Swansway Motor Group

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"Proper sound 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Stafford Audi. I happened to find out about them on Facebook. Martin was a proper sound guy, and he made sure that I understood everything before driving away in my new car. I'm loving my new Audi Q3; it is really nice and a joy to get behind the wheel in it. 

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Sharon from Stafford Audi in response to Proper sound 👌

Good Afternoon Ashley, Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using Stafford Audi. We are thrilled to hear you have found the perfect Q3. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
102 reviews4.8 out of 5 stars — Rated Excellent
Excellent
91
Very Good
9
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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