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95 reviews from our car dealer reviews community
Leave a review for Stafford Audi
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95 reviews from our car dealer reviews community

Leave a review for Stafford Audi
Leave a review
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"New swanky Q5 with gadgets "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am slowly coming to terms with the tech inside the Audi Q5, I must admit it is a little bit extra and does confuse me slightly, I come from an 6 year old Audi Q3 and the tech has change a little since then. I'm not grumbling in the slightest, I feel this may take me a little while to figure out though! Its good and I like it! Leigh Jarvis was a asset to the experience, he explained everything thoroughly, he sorted out everything we spoke about and nothing happened that I didn't want to happen.. for that the brilliant Stafford Audi can have 5 shining stars.

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Jaime Rodgers from Stafford Audi in response to New swanky Q5 with gadgets

Good afternoon Derek H. Thank you kindly for your 5 Shining Star Review. We are extremely pleased to hear that you are slowly but surely coming to terms with the tech inside your new Q5 and that Leigh was very thorough in explaining everything to you. We hope you have many fantastic journeys in your new vehicle. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Luke the sales chap "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Audi Q5 is great!!! I am so pleased with the outcome of the experience. I was dealing with a very professional sales chap called Luke and he was excellent, the customer service he provided well and truly met my expectations and I can for sure sing his praises. Now I never give 5 stars, unless something magical happened, lets go with a healthy 4!

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Jaime Rodgers from Stafford Audi in response to Luke the sales chap

Good afternoon Kenneth B, Thank you kindly for your recent review. We are delighted to hear that your overall experience was that of a positive one and that Luke presented you with excellent customer service. Thank you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"Totally recommendable. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blooming loving the new Audi, I just cant get to grips with the lane assist. but that's just the features these new cars, Ill get used to it eventually. The team were highly proactive and more than helpful during the time of purchase. Definitely a well deserve 5 stars!

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Sharon from Stafford Audi in response to Totally recommendable.

Good Morning Mr J, Thank you for your 5 Star Review. We are delighted to hear that you are in love with your new Audi and that the team at Stafford were proactive and knowledgeable. We will of course pass on these fantastic comments to the dealership who will of course be as delighted as us to receive them. Thank your for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Audi A6- A Return to Luxury + Refinement"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with the Audi A6 has been nothing short of delightful. The car runs impeccably well, leaving me thoroughly pleased. It's not just about satisfaction; it's about that extra level of joy that's hard to express. The A6 brings back the luxury and refinement that I yearned for, something that even Land Rover couldn't offer. Transitioning back to the A6 from a previous Land Rover was a decision well-made. The difference is staggering, and the A6 shines in comparison. Dealing with the folks at the dealership was a breeze. Polite, nice, and easy-going, they made the entire process seamless.

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Jaime Rodgers from Stafford Audi in response to Audi A6- A Return to Luxury + Refinement

Good Afternoon Peter M, Thank you kindly for you 5 Star Review. We are so pleased to hear that you are delighted with your Audi A6 and that your transition back to the A6 was a decision well made and also that your time with the team at the dealership was a seamless process. Please may we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"Smooth, easy and efficient.. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Stafford Audi as I needed a very specific car which no dealerships local to me in London had available. Stafford Audi were very good start to finish, were efficient with what they did, and made the whole process very easy and to the point. My client loves his new car, he hasn't put large millage on yet but loves it all the same.

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Jaime Rodgers from Stafford Audi in response to Smooth, easy and efficient..

Good afternoon Mr M, Thank you for your recent review. Your comments with regards the team at Stafford Audi are gratefully received and we are pleased to hear that your client loves their new vehicle. We would like to thank you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A4 is mint and exactly what I was looking for. Really happy with the car and with Stafford Audi as a whole.

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Jaime Rodgers from Stafford Audi in response to ⭐⭐⭐⭐⭐

Good afternoon Mr S, Thank you kindly your 5 Star Review your comments are gratefully received. Thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"I couldn’t be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked my car up today, and I couldn’t be happier. The service was flawless from start to finish, and this is by far the best experience I have had when purchasing a car. Luke was SO helpful, took into consideration my budget, gave me great and genuine advice but most importantly wasn’t pushy in the slightest.

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Jaime Rodgers from Stafford Audi in response to I couldn’t be happier

Good afternoon Georgina, Thank you for your 5 Star Review. We are delighted to hear that your experience with the team at Stafford Audi was flawless and by far your best. Your comments are gratefully received and we will of course cascade these over to them. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"Love the car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been in desperate need of an Audi Q7 for a while, with 2 dogs and 3 kids to now factor into the equation, we needed a car with a lot more space. The Audi Q7 is in my opinion the best in its class for large family cars offering comfort, style, performance and space. We have taken the car on lots of short journeys but also recently come back from a little staycation in Chichester which allowed me to try the car on a longer journey, I am very impressed with everything and couldn't be happier with the car.. Premium cars with a premium service at Stafford Audi!

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Jaime Rodgers from Stafford Audi in response to Love the car!

Good Afternoon Amit, Thank you kindly for your 5 Star Review. We are delighted to hear that you have now secured yourself an Audi Q7 and that you are thoroughly enjoying its style, comfort, performance. We are also extremely pleased to hear that the service you received from the team at Stafford Audi was of premium quality. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"Exceptional start to finish!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stafford Audi, you absolutely smashed it! From the moment we enquired with the dealership to right now, 1000 miles deep, the service has been top notch! The car is perfect, performs really well and looks amazing. The staff couldn't do enough for us, the after sales care too have been exceptional. I couldn't be happier with Stafford Audi!

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Jaime Rodgers from Stafford Audi in response to Exceptional start to finish!

Good afternoon Michael T, Thank you for your 5 star Review. We are delighted to hear that your customer journey with the team at Stafford Audi was top notch! We will of course cascade all of your lovely comments to them. May we also take this opportunity to thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

"Amazing service throughout! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought an A1 from this company and the service could not have been better, from start to finish Luke was super helpful, kept me updated at all times and was really friendly. Any questions I had, Luke was able to answer and it was such a quick smooth process! Would highly recommend this company.

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Elizabeth Wainwright from Stafford Audi in response to Amazing service throughout!

Good Morning Ellie J Thank you for your 5 star review. Your comments are gratefully received and we are delighted to hear you you would recommend Stafford Audi. Thank you also for your kind words for Luke. Thank you for choosing Stafford Audi. Elizabeth - Swansway Motor Group

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Dealership Information

Stafford Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Ratings
95 reviews4.8 out of 5 stars — Rated Excellent
Excellent
86
Very Good
7
Average
0
Poor
1
Terrible
1

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    Contact Information

    Address

    Stafford Audi
    14 Hurricane Close
    Stafford
    Staffordshire
    ST16 1GZ

    Get in touch

    01785 899418
    https://www.swanswaygarages.com/audi/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: Fully Compliant
    FCAStatus: XXXXXXXXXX
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Audi
    VAT Number: 823 8072 33


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