Eugenie L, January 2025
"Efficient service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After an initial hiccup with a valve on my car, it's been going good since. I thought the team dealt with the situation really efficiently and managed to get the issue sorted on my own drive.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Efficient service
Good afternoon Eugenie, Thank you for your review. Your comments have been shared with the Senior Management team at the dealership and they apologise that on this occasion there was a hiccup. It is great to read that they resolved your concerns to their usual high standards. Our sales team would be more than happy to read this amazing feedback. Thank you for your custom and we trust this Hiccup does not detract from the vehicle you have purchased. Sharon - Swansway Motor Group.
Daniel K, January 2025
"No issues"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Mark was very good to deal with and for the time I've owned the car, I've had no issues. Everything has been all good.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to No issues
Good Morning Daniel, Thank you for your 5 star review. We are delighted to read you received great service and you are enjoying your new vehicle. Thank you so much for your customer and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Izabela B, January 2025
"The best"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We still have our Discovery Sport and It's going well, I'm happy with it. As for the service I received, it was the very best. I have no complaints.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to The best
Good morning Izabela. We sincerely appreciate your five-star review. It brings us great joy to know that you are satisfied with your Discovery Sport. We eagerly anticipate the opportunity to welcome you back in the future. Best regards, Sharon - Swansway Motor Group.
Erin H, January 2025
"Helpful and patient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Taggy was incredibly helpful and patient throughout the process, I have nothing but good things to say about her. There was a lot of back and forth to make sure I got exactly what I wanted, and she made it happen. I absolutely love the car, and everything is going really well.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Helpful and patient
Good morning Erin, We sincerely appreciate your 5-star review. It brings us great joy to know that you are having a positive experience with Taggy and that you found her assistance to be both helpful and patient. We will certainly share your kind remarks with her, as I am confident she will be delighted to hear them. We are thrilled to read you love your new car. Thank you so much for your business and we look forward to welcoming you back in the future - Sharon - Swansway Motor Group.
Kyle L, January 2025
"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This isn't my first time getting a car from Stafford Land Rover, as I've had a few cars from them and each time is a good experience. Charlotte looked after me on this occasion and she was fine to deal with, there was no pushiness and it all went well. Since getting the car in November, the Evoque has been sound.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Returning customer
Good morning Kyle, We appreciate your feedback. Your insightful comments will be shared with Charlotte and the team at Stafford Land Rover. We are truly thankful for your ongoing loyalty and the effort you took to provide such a comprehensive review. It is wonderful to know that you had an exceptional customer experience. Thank you for choosing us, and we hope you are thoroughly enjoying your new vehicle. Sharon - Swansway Motor Group.
John N, January 2025
"Helpful and patient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate my car buying experience as a 5 because from the moment I arrived at the showroom I was dealt with courtesy, friendliness and professionalism. Taggy, who dealt with the sale, was extremely helpful and patient each time I saw her.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Helpful and patient
Good morning John, Thank you for your 5-star review. We are thrilled to hear that you are enjoying your customer journey with Taggy and you found her to be helpful and patient. We will of course cascade these excellent comments over to them, who I am sure will also be thrilled. Please may we also take this opportunity to thank you again for your custom, and we look forward to welcoming you back again in the future Sharon - Swansway Motor Group
Michael P, January 2025
"Great aftercare service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Range Rover Velar, and I've had no problems whatsoever. We’ve already been away in it over Christmas, and it’s been fantastic. Oliver was great, everything he said he would do, he did. He even called to check in on us after the purchase, which was a nice touch. I'm really happy with both the car and the service.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Great aftercare service
Good morning Michael, Thank you kindly for your 5-star review. We are delighted to hear that you were pleased with your visit to Stafford Land Rover. It is always a delight to have such positive reviews not only for the dealership but also for the team. We will, of course, cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your Range Rover Velar. Finally, we take this opportunity to thank you for your custom and look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Wei S, January 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my car since November and I'm happy with it.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to ⭐⭐⭐⭐⭐
Good Morning Wei Thank you for your 5 star review. We are thrilled you are happy with your purchase We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Ceren K, January 2025
"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time buying from the dealership, and I’m happy to say everything went smoothly. Amy was very polite and helpful ensuring there were no issues with communication throughout the process. The car was delivered to us, and we’re really happy with it. It’s exactly what we wanted, and there have been no problems so far.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to First time buyer
Good morning Ceren, Thank you for your 5-star review. We are thrilled to hear that you are enjoying your new vehicle and that your customer journey with Amy and the team was great. We will of course, cascade these excellent comments over to them, Who I am sure will also be thrilled. Please may we also take this opportunity to thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Kieran H, January 2025
"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Taggy's customer service was spot on. All of my questions were answered, I was offered a test drive and I've got no complaints. 5 stars for sure.
+0 Found this review helpful
Sharon from Stafford Land Rover in response to Spot on
Good morning Kieran, Thank you for your 5-star review. It is great to read that Taggy was able to answer your questions. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
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