This was my first time buying from the dealership, and I’m happy to say everything went smoothly. Amy was very polite and helpful ensuring there were no issues with communication throughout the process. The car was delivered to us, and we’re really happy with it. It’s exactly what we wanted, and there have been no problems so far.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to First time buyer
Good morning Ceren, Thank you for your 5-star review. We are thrilled to hear that you are enjoying your new vehicle and that your customer journey with Amy and the team was great. We will of course, cascade these excellent comments over to them, Who I am sure will also be thrilled. Please may we also take this opportunity to thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Taggy's customer service was spot on. All of my questions were answered, I was offered a test drive and I've got no complaints. 5 stars for sure.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Spot on
Good morning Kieran, Thank you for your 5-star review. It is great to read that Taggy was able to answer your questions. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
This isn't my first car from this dealership and as ever, the customer service was fine and everyone was helpful. As I've owned a couple of Range Rover Defenders and I'm pleased with it.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Returning customer
Good morning Ann Thank you for your review. Great comments for the team at Stafford Land Rover. We are very grateful for your continued loyalty and the time spent in providing this detailed review and we are pleased to hear that you had an amazing customer journey. Thank you so much for your business and we trust you are enjoying your new Defender. Sharon - Swansway Motor Group
I've got no reason to not give Stafford Land Rover 5 stars because Charlotte was a very professional young lady, and my car has been good since driving away.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to All good
Good afternoon Lee, Thank you kindly for your 5 Star review, We are very pleased to hear that Charlotte was very professional. We can see that you are enjoying your new vehicle. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Overall I was very impressed with the dealerships process to purchase a car remotely. Rhys was the gentleman who handled the sale and I found him to be really responsive when answering my questions, it all went quite smoothly. I've done a couple of long trips in the car since having it delivered, and I'm getting on great with it.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Impressed
Good Afternoon Philip, Thank you kindly for your 5 Star Review, we are very pleased to hear that Rhys was very helpful and knowledgeable to answer your questions. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Everything is going well with my new car, it's been really reliable and I can't thank the team enough for making sure everything went smoothly on the day. I'm no good with names, so I can't remember the salesman's name but hats off to everyone for a great customer experience.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to 5 star service ✅
Good Afternoon Alan, Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and things went smoothly. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I found myself at Stafford Land Rover after having my old car nicked. I wanted something different from the Range Rover Sport i previously owed, so I went for the Defender and other than not being able to park it (not sure why I can't), it's been great for the small amount of time I have been driving it. It was a really good experience in the dealership and John did everything he could to make sure I left happy, which I did 😊
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Really good experience
Good afternoon Kathryn, Thank you for your 5 star review. We are sorry to hear your last Range Rover was stolen. We are thrilled to read that John looked after you with your purchase of Defender. We trust in time you will be able to park it . Thank you so much for Custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group
Solid 4* for Stafford Land Rover. Taggy was brilliant while I was making my enquiry and answered all my questions. I've not driven the car that much so I will see how I get on.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Solid 4 ⭐
Good afternoon Allan, Thank you kindly for your 4 Star Review. We are delighted to hear that your customer journey with Taggy was great. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I've only recently been out in my new car but it's been good for the miles I have done. As for the customer service on the day everyone who I dealt with made sure everything went smoothly, and it was the perfect service.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Perfect service
Good Afternoon Stephen, Thank you for your 5-star review. We are delighted to hear that you are thrilled with service and everything went great. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
This wasn't the first time I visited Stafford Land Rover, as I popped in a couple of times when I was in the market for the Land Rover Defender. Every time I visited, the team were fantastic and not one person tried to force a sale, even knowing how much I wanted a new car. When it came to going ahead with the car it was John who looked after me, and he was great! He was very polite and was happy to help. After driving away, I come back to give him a bottle of wine because of his great service.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Fantastic
Good Afternoon Lisa, Thank you for your review - It is great you have visited Stafford Land and always felt welcomed. We are thrilled to hear that John looked after you and found you your perfect match. We trust you are enjoying your new purchase. May we take this opportunity to thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Stafford Land Rover is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Land Rover models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Land Rover!
Deals in: 4x4s, Cars
Manufacturers: Land Rover
Franchise Dealership
Excellent | 78 | |
Very Good | 7 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Stafford Land Rover
Valley Drive
Stafford
Staffordshire
ST16 1NZ
01785 899440
https://www.swanswaygarages.com/land-rover/contact-us/stafford/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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