This is not the first car I have bought from Land Rover Stafford, and it certainly won't be the last. I don't think I could find it in my heart to go to another dealer because every time I have bought a car from Land Rover Stafford, the customer service and aftercare have been nothing short of brilliant. I'm thrilled to bits with my Range Rover Velar; it is such a comfortable car and so easy to drive.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Thrilled to bits
Good afternoon Lynn, Thank you for your 5 Star Review. We are extremely pleased to hear you are overjoyed with your new Range Rover Velar and your customer journey with Team at Stafford Land Rover was a positive experience once again. Thank you for your repeat custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Stafford Land Rover were a pleasure to do business with. Everyone at the dealership are friendly and make you feel welcome. I'm very pleased with my Defender it is a lovely car and great to drive. I have no reason not to score John and Stafford Land Rover 5 out of 5, however if you don't give me a good deal on my next car I will be changing this to a 1. 😂
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Pleasure doing business with you 💳
Good Afternoon Lee , Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with John was a great. Your comments are gratefully received and we will of course inform the team of this fantastic review. We trust you are enjoying your new Defender. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
From making the initial inquiry to Stafford Land Rover to the handover, everything was hassle-free. Mark, the sales agent, was such a nice guy and he went the extra mile to make sure I was happy with everything before driving away in my new Range Rover. I had a bad experience with another dealership, so it was a refreshing change to come here, and for everything to go so well.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Everything went so well
Good Afternoon Jessica, Thank you kindly for your 5 Star Review, we are very pleased to hear that Mark and the Team at Land Rover have supported you after your bad experience at another dealership. We will cascade your kinds words to Mark and the team. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Shawn, Aaron and John are the reasons I return to Stafford Land Rover year after year for my cars.. I couldn't imagine going anywhere else! I have had Range Rover sports for the last 6/7 years and absolutely love the cars. I had an incident with Land Rover a little while back as my car was melted in one of their garages which caught fire and they wouldn't put their hand in their pockets to pay me out for a new car. Shawn was the main man looking after me on this occasion but I have dealt with Aaron and John as well over the years and they all treat me really well! I honestly couldn't imagine going anywhere else for my cars thanks to their customer service and willingness to help if I am not completely satisfied with anything. Absolutely brilliant service. Thank you Guys!
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to I wouldn't go anywhere else for my cars.
Good Afternoon Simon, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Shawn was a great. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
There were a few little niggles with my Land Rover when I first got it from Stafford Land Rover, it is how they dealt with them that impressed me the most and how apologetic and quick they were to get it back to fix when I let them know about it. The Land Rover is perfect now and drives like clockwork, I could not be happier with it. Thank you. 😉
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Taking ownership
Good Afternoon Peter, Thank you kindly for your 4 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and problems were quickly resolved. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
This is my 3rd ever Range Rover and my first time dealing with Stafford Land Rover, I live down in Southampton so Stafford is massively out the way for me. I must say however, out of all the dealerships I have dealt with John and the team at Stafford Land Rover are without a doubt the most helpful and best dealership I have dealt with, I was promised a lot of call backs and information from elsewhere and never heard anything unless I chased. John set realistic expectations and met every single one of them, called me back when he said he would and the customer service generally was just really good and attentive, I felt comfortable spending money with these guys. Even if Stafford seems a little out the way, I would recommend making the extra effort to deal with Stafford Land Rover, you will not be disappointed!
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Sharon from Stafford Land Rover in response to You will not be disappointed!
Good afternoon Paul, Thank you kindly for your 4.5 Star Review. We are delighted to hear that your customer journey with John and the team was a happy, informative. You are right that communication is key to any business. Your comments are gratefully received and we will of course inform Stuart of this fantastic review. Can we also take this opportunity of thanking you once again for travelling all that distance to give us your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I recently treated the wife to a new Land Rover to replace the Discovery Sport she had which was becoming a little outdated. She is made up and very much used to the change by now, Taggy made us both feel very at home, we didn't feel rushed or pressured to make a decision which is always very nice. We are just waiting to get an appointment for the side steps to be fitted but I think the main issue comes down to stock availability. Once this is sorted, everything with be tickety-boo.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Tickety-boo.
Good Afternoon Matthew, Thank you for your 4 Star Review. We are extremely pleased to hear that your wife is overjoyed with her new Land Rover and that both of your customer journey with Taggy and Stafford Land Rover was a positive experience. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Mark was a pleasure to deal with, what I liked about Mark the most was that he was not the pushy salesman type! I'm over the moon with my Range Rover which I bought from this dealership, it is an amazing car and it drives like a dream. I would highly recommend this dealership to anyone and I would happily shop here again when i'm looking to upgrade my vehicle.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to Mark was a pleasure to deal with
Good afternoon Colin, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Mark was not pushy and he found you your dream car. Your comments are gratefully received and we will of course inform Mark of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and your recommendation. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I've been buying cars from Stafford Land Rover for a long time and I have always had a positive experience. John the salesperson is very friendly and knowledgeable, he knows what I like and he always finds the best car for me, he is also very honest and fair and he makes me feel comfortable and confident with my purchase. The last car I bought from him was a Land Rover Discovery Sport. It is a beautiful car, drives very well and It has a lot of space and features that makes it perfect for my family and my lifestyle. I took it for a test drive and I was impressed by how smooth and powerful it was. I would like to thank John and Stafford Land Rover for their outstanding customer service and aftercare, they never fail to impress me. They are the best dealership in the area and I would highly recommend them to anyone. A solid five stars 👍
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to A solid five star experience
Good Afternoon Karl, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with John was a friendly, informative and honest experience for you. We trust you are enjoying your new Land Rover Discovery Sport. Your comments are gratefully received and we will of course inform John and the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I have been a loyal customer of Stafford Land Rover and bought a few cars from them in the past and I've always found the service to be first class. I recently bought a Range Rover Sport from them and it is absolutely brilliant, it has all the features I wanted and drives lovely. The salesman was magnificent he was a great help and someone you could have good banter with. He gave me a good tour round the car and he explained everything in fine detail to me without using jargon, I appreciate his professionalism and honesty. Stafford Land Rover always treat me like a valued customer and I trust them completely. I would highly recommend them to anyone who is looking for a high-quality car at a reasonable price.
Reviewer has confirmed their email address
Sharon from Stafford Land Rover in response to A happy returning customer
Good afternoon Charles, Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and you enjoyed the banter. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Stafford Land Rover is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Land Rover models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Land Rover!
Deals in: 4x4s, Cars
Manufacturers: Land Rover
Franchise Dealership
Excellent | 79 | |
Very Good | 7 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Stafford Land Rover
Valley Drive
Stafford
Staffordshire
ST16 1NZ
01785 899440
https://www.swanswaygarages.com/land-rover/contact-us/stafford/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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