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I recently had the pleasure of visiting Stafford Land Rover, and I must say that my encounter with Amy was nothing but amazing. Despite being relatively new to sales, she showed confidence and professionalism, which left a lasting impression. We didn’t feel overpowered or pushed into a sale. Her approach was refreshing, allowing us to explore the cars at our own pace. Amy’s laid-back approach made us feel at ease. We shared laughs and jokes, creating a comfortable atmosphere. We was allowed to take the finance paperwork home overnight and have a good read through it before signing the agreement again, this did not put any pressure on us to rush into making a decision. It was also lovely to see her work colleagues genuinely supporting her; instead of competing, they worked together to ensure her success in her new role. I will be in the market for a new car soon, and the first place I will be heading is to see Amy to find out if she will offer me a good deal.
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Sharon from Stafford Land Rover in response to Such a pleasure to deal with Amy
Good afternoon Helen, Thank you for your 5 star review. Your recommendation to others is gratefully received, and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear Amy was supported in her new role by the team and you had a great customer journey with her. We will cascade your kind words to Amy. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group.
Since buying my car from this dealership in March, everything has been perfect. The car runs like a dream and has not let me down yet, so, so far, so good. The customer care was brilliant, and they kept me well informed about everything along the way. I would highly recommend anyone looking for a Land Rover to give these guys a call. I am confident they will not let you down.
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Sharon from Stafford Land Rover in response to Highly recommend
Good Afternoon Faye, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with the team was a friendly, informative. We read that your car is running like a dream. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I recently visiting the Stafford branch to buy my Land Rover. John was very helpful and my car is fab!
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Sharon from Stafford Land Rover in response to My car is fab
Good Afternoon, Thank you for leaving a five star review , we're glad you had a great experience with John and the team at Stafford Land Rover 😊 Thank you so much for your business and we hope to see you again in the future, Sharon - Swansway Motor Group
Considering that Amy was fairly new to the job role at Stafford Land Rover, I honestly cannot fault a single thing that she did for me, she was very polite, always got back to me when she said she would and never came across pushy at anytime during the sale. Keep up the good work Amy and i'm confident you will do well in your new role. 👍
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Sharon from Stafford Land Rover in response to Amy did a great job!
Good Afternoon Chad, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Amy was not pushy and she is embracing her new role. Your comments are gratefully received and we will of course inform Amy of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and your recommendation. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I am taking the time to write this review to express my gratitude to Mark at the Land Rover Stafford Branch. Living in London and with my busy schedule, I was only able to collect my Defender on a bank holiday Monday. Despite this being Mark's day off work, Mark agreed to come in and handle the handover. His willingness to do this showed me that he has such a great work ethic. Mark did not stop there and even came to collect me from the train station. I cannot praise Mark enough for everything he did for me; he is a credit to the business and deserves a pay raise.
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Sharon from Stafford Land Rover in response to Mark deserves a pay rise 💰
Good Afternoon Marcello, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Mark was amazing and went above and beyond. Your comments are gratefully received and we will of course inform Mark of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and your recommendation. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
This is not the first car I have bought from Land Rover Stafford, and it certainly won't be the last. I don't think I could find it in my heart to go to another dealer because every time I have bought a car from Land Rover Stafford, the customer service and aftercare have been nothing short of brilliant. I'm thrilled to bits with my Range Rover Velar; it is such a comfortable car and so easy to drive.
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Sharon from Stafford Land Rover in response to Thrilled to bits
Good afternoon Lynn, Thank you for your 5 Star Review. We are extremely pleased to hear you are overjoyed with your new Range Rover Velar and your customer journey with Team at Stafford Land Rover was a positive experience once again. Thank you for your repeat custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Stafford Land Rover were a pleasure to do business with. Everyone at the dealership are friendly and make you feel welcome. I'm very pleased with my Defender it is a lovely car and great to drive. I have no reason not to score John and Stafford Land Rover 5 out of 5, however if you don't give me a good deal on my next car I will be changing this to a 1. 😂
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Sharon from Stafford Land Rover in response to Pleasure doing business with you 💳
Good Afternoon Lee , Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with John was a great. Your comments are gratefully received and we will of course inform the team of this fantastic review. We trust you are enjoying your new Defender. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
From making the initial inquiry to Stafford Land Rover to the handover, everything was hassle-free. Mark, the sales agent, was such a nice guy and he went the extra mile to make sure I was happy with everything before driving away in my new Range Rover. I had a bad experience with another dealership, so it was a refreshing change to come here, and for everything to go so well.
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Sharon from Stafford Land Rover in response to Everything went so well
Good Afternoon Jessica, Thank you kindly for your 5 Star Review, we are very pleased to hear that Mark and the Team at Land Rover have supported you after your bad experience at another dealership. We will cascade your kinds words to Mark and the team. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Shawn, Aaron and John are the reasons I return to Stafford Land Rover year after year for my cars.. I couldn't imagine going anywhere else! I have had Range Rover sports for the last 6/7 years and absolutely love the cars. I had an incident with Land Rover a little while back as my car was melted in one of their garages which caught fire and they wouldn't put their hand in their pockets to pay me out for a new car. Shawn was the main man looking after me on this occasion but I have dealt with Aaron and John as well over the years and they all treat me really well! I honestly couldn't imagine going anywhere else for my cars thanks to their customer service and willingness to help if I am not completely satisfied with anything. Absolutely brilliant service. Thank you Guys!
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Sharon from Stafford Land Rover in response to I wouldn't go anywhere else for my cars.
Good Afternoon Simon, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Shawn was a great. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
There were a few little niggles with my Land Rover when I first got it from Stafford Land Rover, it is how they dealt with them that impressed me the most and how apologetic and quick they were to get it back to fix when I let them know about it. The Land Rover is perfect now and drives like clockwork, I could not be happier with it. Thank you. 😉
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Sharon from Stafford Land Rover in response to Taking ownership
Good Afternoon Peter, Thank you kindly for your 4 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and problems were quickly resolved. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Stafford Land Rover is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Land Rover models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Land Rover!
Deals in: 4x4s, Cars
Manufacturers: Land Rover
Franchise Dealership
Excellent | 64 | |
Very Good | 7 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Stafford Land Rover
Valley Drive
Stafford
Staffordshire
ST16 1NZ
01785 899440
https://www.swanswaygarages.com/land-rover/contact-us/stafford/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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