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71 reviews from our car dealer reviews community
Leave a review for Stafford Land Rover
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71 reviews from our car dealer reviews community

Leave a review for Stafford Land Rover
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"You will not be disappointed! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 3rd ever Range Rover and my first time dealing with Stafford Land Rover, I live down in Southampton so Stafford is massively out the way for me. I must say however, out of all the dealerships I have dealt with John and the team at Stafford Land Rover are without a doubt the most helpful and best dealership I have dealt with, I was promised a lot of call backs and information from elsewhere and never heard anything unless I chased. John set realistic expectations and met every single one of them, called me back when he said he would and the customer service generally was just really good and attentive, I felt comfortable spending money with these guys. Even if Stafford seems a little out the way, I would recommend making the extra effort to deal with Stafford Land Rover, you will not be disappointed!

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Sharon from Stafford Land Rover in response to You will not be disappointed!

Good afternoon Paul, Thank you kindly for your 4.5 Star Review. We are delighted to hear that your customer journey with John and the team was a happy, informative. You are right that communication is key to any business. Your comments are gratefully received and we will of course inform Stuart of this fantastic review. Can we also take this opportunity of thanking you once again for travelling all that distance to give us your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Tickety-boo."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently treated the wife to a new Land Rover to replace the Discovery Sport she had which was becoming a little outdated. She is made up and very much used to the change by now, Taggy made us both feel very at home, we didn't feel rushed or pressured to make a decision which is always very nice. We are just waiting to get an appointment for the side steps to be fitted but I think the main issue comes down to stock availability. Once this is sorted, everything with be tickety-boo.

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Sharon from Stafford Land Rover in response to Tickety-boo.

Good Afternoon Matthew, Thank you for your 4 Star Review. We are extremely pleased to hear that your wife is overjoyed with her new Land Rover and that both of your customer journey with Taggy and Stafford Land Rover was a positive experience. Thank you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Mark was a pleasure to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mark was a pleasure to deal with, what I liked about Mark the most was that he was not the pushy salesman type! I'm over the moon with my Range Rover which I bought from this dealership, it is an amazing car and it drives like a dream. I would highly recommend this dealership to anyone and I would happily shop here again when i'm looking to upgrade my vehicle.

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Sharon from Stafford Land Rover in response to Mark was a pleasure to deal with

Good afternoon Colin, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Mark was not pushy and he found you your dream car. Your comments are gratefully received and we will of course inform Mark of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and your recommendation. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"A solid five star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been buying cars from Stafford Land Rover for a long time and I have always had a positive experience. John the salesperson is very friendly and knowledgeable, he knows what I like and he always finds the best car for me, he is also very honest and fair and he makes me feel comfortable and confident with my purchase. The last car I bought from him was a Land Rover Discovery Sport. It is a beautiful car, drives very well and It has a lot of space and features that makes it perfect for my family and my lifestyle. I took it for a test drive and I was impressed by how smooth and powerful it was. I would like to thank John and Stafford Land Rover for their outstanding customer service and aftercare, they never fail to impress me. They are the best dealership in the area and I would highly recommend them to anyone. A solid five stars 👍

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Sharon from Stafford Land Rover in response to A solid five star experience

Good Afternoon Karl, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with John was a friendly, informative and honest experience for you. We trust you are enjoying your new Land Rover Discovery Sport. Your comments are gratefully received and we will of course inform John and the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"A happy returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a loyal customer of Stafford Land Rover and bought a few cars from them in the past and I've always found the service to be first class. I recently bought a Range Rover Sport from them and it is absolutely brilliant, it has all the features I wanted and drives lovely. The salesman was magnificent he was a great help and someone you could have good banter with. He gave me a good tour round the car and he explained everything in fine detail to me without using jargon, I appreciate his professionalism and honesty. Stafford Land Rover always treat me like a valued customer and I trust them completely. I would highly recommend them to anyone who is looking for a high-quality car at a reasonable price.

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Sharon from Stafford Land Rover in response to A happy returning customer

Good afternoon Charles, Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and you enjoyed the banter. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Wonderful, start to finish."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am overjoyed with my new Range Rover, I had the Sport before so it's not taken me long to get used to this one, I also much prefer this one without a doubt. The car is really nice and comfortable for getting to and from work in, I have also got a few longer trips away in the foreseeable so will get a feel for the longer journeys very soon. John had made the whole experience start to finish very enjoyable, his customer service is second to none I feel very satisfied.

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Sharon from Stafford Land Rover in response to Wonderful, start to finish.

Good afternoon Olufunke, Thank you kindly for your 5 Star Review, we are very pleased to hear that John was very helpful and knowledgeable. We can see that you are enjoying your new Range Rover and we hope you have fun when you take it on your longer trips. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"A really chilled dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with my outcome of buying my Defender from the wonderful Stafford Land Rover. John was great, ever so polite, kind and just a genuine person to be buying a car from, really chilled and he does not rush you. Thank you John and Stafford Land Rover for a fab service!

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Sharon from Stafford Land Rover in response to A really chilled dealer

Good Afternoon Jack, Thank you kindly for your 5 Star Review, we are very pleased to hear that John was very helpful and knowledgeable and did not rush you. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"10 from Len! ✅"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my new Range Rover Sport and really impressed with John and the team at Stafford Land Rover. The were exceptional, really attentive and looked after me completely. This is my second Range Rover Sport, I traded in an older model and this is levels above in terms of spec, performance and luxury. It's a bigger and more powerful engine, has a lot more gadgets with it being a newer model and higher trim in comparison and it really is a sight to be seen. Love my car and I am very happy with the experience.

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Sharon from Stafford Land Rover in response to 10 from Len! ✅

Good Afternoon Richard, Thank you kindly for your 5 Star Review, we are very pleased to hear that John and the sales personnel were very helpful and knowledgeable. We are thrilled you are enjoying the new gadgets and the driving performance. May we take this opportunity of thanking you for your loyal custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"I'm a big fan!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had 7 or 8 RR Sports in the past, I'm a big fan of Land Rover, big fan of the RR Sport and a big fan of Stafford Land Rover as a business, Mark is a good friend, I have know him a long time and had many cars from him, he always looks after me and any problems I have had he has always been really helpful. I have had no issues with this one so far and low the extra tech, even though it's the same car we have had in the past, it's much higher in spec and feels levels above in terms of quality. Very happy with Stafford Land Rover, thank you for another good experience Mark!

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Sharon from Stafford Land Rover in response to I'm a big fan!

Good Afternoon Trevor, Thank you for your 5 star review. We are thrilled to hear that you have had an amazing customer journey with Mark and the team. We really appreciate your repeat business and we will cascade your kind words to Mark and the team. We trust you are enjoying your 7th or 8th Range Rover Sport. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"I will be back!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a few different Audi's through the same group but decided I wanted to give Land Rover a go, I have a few friends who have them and they have come highly recommended. I do very little millage and just want something comfortable and premium for running around and if we decide to go away anywhere. I chose a Defender because it was incredibly low millage so as close to new as you can get without going brand new. it was in the Grey and black colour scheme I wanted with the black body kit on it. The car is really nice and Mark and the lads did everything they could for me. I will speak very highly off Stafford Land Rover and be recommending them to my friends if they are looking for something similar, I will be back for a Range rover in the next couple years.

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Sharon from Stafford Land Rover in response to I will be back!

Good afternoon Leslie, Thank you for your 5 star review. We are thrilled to hear that you have had an amazing customer journey with our group and we gave you the confidence to move into Land Rover from Audi. I will cascade your kind words to Mark and Senior Management. We trust your are enjoying your new Defender. Thank you so much for your loyal business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Stafford Land Rover is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Land Rover models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Land Rover!

Deals in: 4x4s, Cars
Manufacturers: Land Rover
Franchise Dealership

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Ratings
71 reviews4.9 out of 5 stars — Rated Excellent
Excellent
64
Very Good
7
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Stafford Land Rover
    Valley Drive
    Stafford
    Staffordshire
    ST16 1NZ

    Get in touch

    01785 899440
    https://www.swanswaygarages.com/land-rover/contact-us/stafford/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Stafford Land Rover

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Stafford Land Rover
    VAT Number: 823 8072 33


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