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Ever since i purchased a car just under 4 months ago. Nothing but trouble 4 breakdowns some issues were fixed by garage. So far it's cost me £2000 in parts and labour. Still car doesn't run right. Now considering having a recon engine fitted at a further cost of 2700. I paid £6000 for the car.
When I was looking for a car, service was great but aftercare not so good and took a while to sort things out and then another problem 5 mths later didnt want to know but then seemed to know what the problem could be, I just feel garage dont want to know after you have it even though you have rights etc, but happy bunch when you are looking, just puts me off garages like this.
A friendly business with a great range of cars, the service I got from the team was excellent! Trust worthy garage. My parents also bought a car from staplehill motor Co and are very happy with their service and support and have been using their services for years. I am really pleased and excited with my new vehicle. Woop woop.
Reviewer has confirmed their email address
My daughter purchased her first car from Pete at Staple Hill Motors, the car is in immaculate condition and just what she wanted. Pete allowed her time to have a look around the car arranged a test drive and a 'no pressure' informative chat about the finer details of owning a car. Upon collection he taxed it for her from the garage leaving her very little to do but drive away and enjoy her new wheels! Would definitely recommend Pete and the garage a traditional friendly garage with quality cars......would use again Thank you!
On entering Staple Hill Motor Co I felt at ease straight away which is unusual for a lady in a garage. Very helpful. Warm and friendly.
This is my second car that I’ve brought from staple hill motor company im really pleased with it the guys there are always very professional and friendly, I’ve also recommended them to my friends and family.
I bought a car from these guys 3 months ago and have just had to payout for a new clutch and other parts. When I tried to discuss the 3 month warranty, they said it was invalid as it was ‘sold as seen’ Part exchanged my Toyota Yaris for £200 which they then advertised to be sold for £800. Showed me a 12 year log book when viewing but once bought log book was missing from the car. Avoid
Staff from Staple Hill Motor Co in response to Ripped off
We have been in business here at Staple Hill Motor Company for over 22 years and by no means do we rip anyone off regardless of their pesonal circumstances. The Vehicle in question was purchased over 3 months ago for £750.00, it was 16 Years old and covered over 100,000 Miles. When the fault occurred the vehicle was no longer in warranty. The price of £800.00 they have quoted for a new clutch is excessively high, we have had an independant quote of £350.00 for the exact same job. Also we do not hand over any V5 registration documents to any of our customers as we process them all online with D.V.L.A We hope this clarifies a few points for people who wish to read these reviews.
Viewed, had test drive and purchased a Fiat Panda all in the space of a couple of hours. Excellent service, courteous staff. Many thanks
I found everything to be very straight forward and easy at Staple Hill Motor Co. The transaction went very quickly and the BMW I purchased has been sound since I got it. Worth the visit.
Reviewer has confirmed their email address
i purchased a car from here and shortly after the cambelt snapped and damaged 12 valves. the garage has refused to repair it even though the cambelt was over its recommended mileage. On initial purchase they informed me that they had changed it but obviously have not, they are now stating that they offered a change on purchase which is also incorrect. The repair costs are £2000 and they accept no responsibility. On the phone call they were very threatening.
Unknown from Staple Hill Motor Co in response to anon
The review states that shortly after buying, the cambelt snapped but this isnt true it snapped 8 Mths after purchase.He also states that we told the customer [not him] that the cambelt had been changed prior to purchase this is untrue we don't try
Unknown from Staple Hill Motor Co in response to anon
& mislead customers we have been here for 16 yrs & our reputations speaks for itself .In respect to us being threatening i took the call & i wasn't threatening, I just tried to explain the situation
Staple Hill Motor Co is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Staple Hill Motor Co
127-129 Staple Hill Road
Bristol
Bristol City
BS16 5AD
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