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I would avoid this company like the plague, I brought a car off him for my daughter, he failed to tell me and it's been in an accident, I took it to get it serviced is it i Muhammad failed to tell me any information on the vehicle, He failed to tell me about the that it needed a new cambelt new water pump new brakes changed the oil in the gear box,, He failed to tell me, It had one broken key, new keys cost me £240, he failed to tell me it's had different locking nuts, so needed new locking nuts all round, he failed to tell me about the dodgy brakes, been replaced now, he failed to send me a receipt, even though his delivery driver says it will be in the post, my phone Muhammad and told him it cost me sevice £918,20, keys £240, total £1158.20 to put things right,, And all the company said "was what do you expect from a second-hand car"... this is not honest company I am still waiting for my receipt I would avoid like the plague,
Reviewer has confirmed their email address
Waited ages for my log book, contacted DVLA and was given an old V5C from dealer, rang them and was like talking to a tree, disgusting service, and didn't care so after waiting 6 weeks for nothing now got to wait longer, Reported to traiding standards as DVLA said they shouldn't have sold it without correct paperwork
Geoff Stanger in response to Great service
I can only assume, from my experience with these people is that these 'wonderful' reviews are probably untrue, I have only seen lethargy at the pre-sales phase and aggressive resistance at the request for repair of the awful and dangerous faults and blank refusal of a refund. The warranty is useless. Awful experience.
Geoff Stanger in response to Great service
fake review - avoid these nasty crooks
Charges a 50 quid admin fee for no reason and even then doesn't send off for your log book. Buy elsewhere.
Bought fantastic little 107. No issues. What else can I say.
Car sold with no oil in , faulty air valve and burned thermostat which my mechanic says they must have known about as he can see its been tampered with. They said they had sent it off , had the car 3 months still no log book. When I contactex them they assured me it had been sent off. when I contacted them to say not got it they said they will put it in the post so obviously lied on the first occasion. Still no log book and then told it is my responsibility to change the keeper. This is new to me and not something I have ever done previously. Now have to pay for this . You will all make your own decisions I'm sure but I would for sure advice staying well clear from this company. It would have been easier to get a bus everywhere!
Reviewer has confirmed their email address
Saw the car online went to view bought it and I love it. No issues at all. Not much more to say other than thank you
Went to see a second hand car. Dealer was straight forward and upfront told me exactly what I needed to know. I did have a small issue after but they sorted it straight away. Was so happy I sent my neighbour who bought himself a 4x4 for just shy of £10k Even he can’t believe the value for money. Definitely will be back for more.
I wish I could give no stars but this website insists in order to post my review. I pray that someone reads this review before going to Star Car Sales. I will try to cut a very long painful story short. On the 19th January I made one of the biggest mistakes and bought a car from Star Car Sales. I had checked the MoT history online and it showed that in March 2021 it had failed and had several serious advisories. The December 2021 Mot showed it had passed with no advisories. I assumed all faults had been fixed. SIX DAYS later the brakes were continually making a grinding sound, they were smelling, and a warning light for glow plugs came on. I took it to a local garage where they confirmed the vehicle had several UNSAFE faults (which were the ones from the March mot) with the brakes and that it should have shown on the December Mot. The mot was FRAUDULENT, and I was unable to drive the vehicle because it was UNSAFE. The repair bill in total was £1400+ Dealership refused to pay the repair bill. Dealership then REFUSED to give me a refund despite my rights as a consumer as per the 2015 legislation. Dealership only offered to get the repairs done himself. I explained I was not comfortable as the trust had been broken, and as per my rights, I legally don’t have to accept a repair, I am entitled to my money back. What could have been sorted so easily has continued for over three weeks. This dealership knows what they are doing. They have vast experience in selling UNSAFE VEHICLES and then making the returns process as difficult as possible. HE LIES THROUGH HIS TEETH, DISPUTES EVERYTHING, ACCUSES ME OF MAKING FALSE ACCUSATIONS, HIS MANNER IS AGGRESSIVE AND HE IS A BULLY. I have had another second independent inspection where they concluded the vehicle is unsafe to drive, I have reported the MoT to DVSA, I have reported them to Citizens Advice, the Bedfordshire Police, The Motor Obudsman and Trading Standards are investigating them. I was also never given a copy of my invoice, the salesman took a photo of it and then put it in a draw in his desk. Upon requesting my invoice, they say they gave it to me, and that 6 days later, they are still “looking” for their copy. I will be beginning legal action against them. They have no regard for safety, or customer rights. Please email be if you have had a similar situation, the more experiences I can report, the better. miadroff@gmail.com PLEASE DO NOT USE STAR CAR SALES
Reviewer has confirmed their email address
Lucy Cohen in response to WARNING
Hi Mia I'm having very similar issues. I've just returned my car that i bought from them just over a,week ago. Can you let me know if you've had any success with getting your money back? And please contact me 07429 657255 jucyc@hotmail.com My name is Lucy
Bought a vauxhall Corsa no issues so far. 6 months in. Great service
Star Car Sales is an Independent dealership that is based in Great Barford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Star Car Sales
New Road
Great Barford
Bedford
MK44 3LH
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