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My experience down at Sterling Motor Cars was flawless, we don't make a habit of buying cars but from our experience down at Sterling Motor Cars we found it was really personal, really simple and Harry and Ben we're really friendly. I initially gave them a call, then after that we continued to message through WhatsApp, they we're really great and fast at replying. When we went to meet them they were lovely chaps, let us test drive the car.. ON OUR OWN, which was so lovely. You know, the level of trust there straight away was really great. I would say the cars Harry and Ben sell are a little to premium for myself but I would highly recommend them. Lovely chaps, I have no negatives, without a doubt I would rate them 5.
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Sterling Motor Cars from Sterling Motor Cars in response to Flawless
It is not every day that we receive feedback as detailed and thoughtful as yours Jay. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Sterling Motor Cars. We sincerely thank you for taking the time to share your thoughts with us, All the best.
I was initially dealing with Ben up until the point of sale than Harry took over, both of which were amazing. This is the second time I have bought from Harry as we purchased a car last year. What brought me back to this dealership is the flexibility, I needed to change the purchase date due to personal reasons and Harry was more than happy to go through with this. Secondly, the service once you are there is outstanding, they make you feel so welcome, they take their time to go through the finances with you, they talk through the condition of the car *truthfully* and they just absolutely own it! In my experience, a dealer who is honest and genuine is better than any other dealer out there. These guys don't care about volume selling, its quality, by quality I mean quality of the product and the product of the service. Infact, when my wife came to purchase a car this time round, normally if there wasn't the spec or the model we wanted we would just wait for one to crop up but due to the trust we built initially on the first time round we did go ahead with the brilliant car that Harry and Ben had in stock. I will continue to purchase form Sterling Motor Company in the future. I wish I could rate you guys 6 out of 5 stars.
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Sterling Motor Cars from Sterling Motor Cars in response to The perfect experience
We’re grateful for your feedback Gerard for the second time. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to hear from you again. Have a wonderful day!
I just want to say how excellent the lads down at Sterling Motor Cars are. Harry was fantastic all the way through my process, he is such a knowledgeable guy and a very very nice guy indeed. I came to purchase a Bentley- 1 because I have never had one before, 2 - because of the appearance is just beautiful. I would rate Harry and the dealership 5 because the car, the service and everything was all just fantastic!
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Sterling Motor Cars from Sterling Motor Cars in response to Just fantastic
We built Sterling Motor Cars to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
I had the most perfect experience down at Sterling, it was fantastic from the moment I arrived. I was dealing with a guy called Harry and he was awesome. I went for the Ford ST because there was a few mods I wanted doing on it plus I think its an all round wicked car, I love it, I can't wait to really make it my own. I would use any day of the week and I recommend you do so too!
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Sterling Motor Cars from Sterling Motor Cars in response to Always singing praises.
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to deal with you. We hope you're enjoying the ST.
The customer service that was provided for me down at Sterling was absolutely stop on. I would recommend to absolutely anyone and I would love to use again in the future... I really hope I do in fact. It was lovely to do business with such a genuine salesman. This is a rarity as you don't come across many dealership and salesmen like this anymore. Absolutely nothing but top draw! 10/10.
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Sterling Motor Cars from Sterling Motor Cars in response to 10/10!
Thank you for taking the time to post a review of our Dealership Jon. We are happy to hear you enjoyed your experience with us. Our goal is always to exceed your expectations. We hope to see you soon! Best regards, Sterling Motor Cars Team
Ben is a great chap, I know he is great with his job and is very through with everything he does. He only sells the most brilliant car and he is welcoming to anyone who walks into the dealership. He has a great manner about himself and is highly professional. He has such a wide variety of high end vehicles that are well prepped and ready for their new owner. He is great as his job and I'm pretty sure he knows near enough everything there is to know about cars! A trustworthy place to get your next wonderful 4 wheels from. My McLaren is a dream to drive and runs faultlessly (I didn't expect anything less)! I will use again for sure in the future and I would pass on my recommendation to anyone who is looking for a high end vehicle they can trust.
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Sterling Motor Cars from Sterling Motor Cars in response to Recommend without hesitation
Thank you so much for the kind words Ben. We’re very happy to hear that we share the same passion for cars and that you had a great experience with us! Our team will be especially happy to read this review.
I came to Sterling Motor Cars when buying my Lamborghini Huracan and the staff were a dream to work with, they were very easy going and made my experience a pleasure. The Lamborghini is a dream car and something I have always wanted, thank you Sterling Motors Cars for fulfilling a dream of mine. The staff I dealt with were ever so helpful and ready to intervene where needed but in a manner where they don't came across as pushy in the slightest. My car was presented superbly, it looked unreal on my arrival to collect. What a great day that was, thank you again!
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Great experience start to finish, I traded my car in for a lovely mclaren. My px value was more than fair and the mclaren was even better in the flesh that advertised. Handover was a lovely experience, family dealership with Ben, his brother & his dad. They even bought me lunch! Had a great laugh as well as completely business side of thing, just what buying a new car should be - Exciting & enjoyable! Highly recommend!
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Friendly and approachable without any hard sell! The car wasn’t right for us this time but will definitely keep an eye on this page. Really helpful and knowledgeable of the car with full service/information available. Wish we did love it enough as I’m sure it would be pleasure to do business with you!
Reviewer has confirmed their email address
I couldn’t be more happy with my recent purchase of a top spec VW Polo. With only a small selection of hand picked cars, every vehicle is shown the love and passion that they deserve. A rare business that chooses quality over quantity. I had quick replies from Harry without fail no matter the time of day. He was always so enthusiastic and quick to resolve issues we were having to finalise a deal through finance. Thanks Harry!!
Reviewer has confirmed their email address
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2013
Excellent | 23 | |
Very Good | 1 | |
Average | 1 | |
Poor | 0 | |
Terrible | 0 |
Sterling Motor Cars
East Grinstead
West Sussex
RH19 3UF
Mon | By Appointment |
Tue | By Appointment |
Wed | By Appointment |
Thu | By Appointment |
Fri | By Appointment |
Sat | By Appointment |
Sun | By Appointment |
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