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42% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Sterling Performance
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Sterling Performance
Leave a review
"Great buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Mercedes from Sterling Performance. From the first phone call with their Sales Manager to the collection of the car, the whole process was seamless. The car was presented to a high standard and I am very happy with everything. Well done Sterling Performance.

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+0 Found this review helpful

Staff from Sterling Performance in response to Great buying experience

Thank you Michael, It was a pleasure dealing with you and we are thrilled that you like your vehicle.

"Great dealership"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car from Sterling Performance and have received excellent service at the start all the way to and buying it and even the after sales any problems or questions I had they answer them I have a special mention to Jason who was excellent and answered everything honestly about the car as I was buying it blind highly recommend

Staff from Sterling Performance in response to Great dealership

Thank you for your review, we really appreciate your feedback and are glad that you had such a positive experience.

"NOT WHAT I WAS EXPECTING!!"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Sterling Performance unseen as i was too far away to come and view it, So i thought wow look at the photographs and with selling this type of cars this must be a proper set up. The nice photos made my car certainly look fantastic. I was told he could see only 3 stone chips on the bonnet, Well when i got it home it was peppered with dozens of them. I told Jason that the cd auto changer did not work and the response was oh well who uses cds now anyway. Also asked 4 times for a simple set of number plates to be included, Well im still waiting. There was a badge plate missing of a brake caliper and was told there was no way they would miss such a promanant feature as that. Well the stud holes that held the plate in place had been snapped off so had been missing for a while. Didnt even get £50,00 of the price and the MOT was due in 7 weeks. There very keen to get your deposit and when you ask what price can you do it for they say- Theres been loads of calls regarding this car so i can sell it if you dont want it. Another thing that worries me is that the owner of the business does not want to deal with you direct so thats where Jason comes in to it. Its like someone mentioned in a facebook review and there spot on when they said- Theres always just something wrong with there cars. Would i go back? NO the trust is gone but perhaps i should of viewed the car myself but thats why i went to a dealer in the first place. Jason was great to deal with and always answered my calls and emails , He even called me on a Sunday. Its such a shame that he didnt follow his customer service through. He got the money and probably said to himself why should i bother hes miles away. You could get away with that before the internet and facebook but im afraid bad word travels faster than good. I did say that i would leave a review in light of not getting my number plates so here it is.

"Agreed a deal then they reneged selling "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having agreed a deal, put finance in place and cancelled my existing vehicle registration to add plate onto the new car, Sterling Performance saw fit to sell to another customer. Even though we had agreed the sale. Dreadful customer focus. I would NEVER recommend or use this dealer again. EVER!! If you want an honest and trustful dealership DONT USE STERLING PERFORMANCE!!

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+8 Found this review helpful
"Totally untrustworthy company."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They totally mis-described the car and it was found to be DANGEROUS to drive . Evidence presented from physical inspection, the vehicle was not considered to have been in a satisfactory condition at the point of sale and not fit for purpose as it requires considerable expenditure to correct a significant number of major and costly defects . Do not buy from them under any circumstance.

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+12 Found this review helpful

john in response to Totally untrustworthy company.

you should have contact DFT and trading standards.

"Poor, sold an unsafe car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was not safe for road use, but Stirling Performance were happy to send me my wife and 1 year old on are 270 mile journey home in it. Had lots of problems with the car costing hundreds to fix. Don't be fooled by their very shiny cars on there web site! The guy who owns the place can not be trusted. Stay clear!!

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+11 Found this review helpful
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"Mercedes from Stirling Performance"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would recommend!No complaints at all. The process of the sale was fast and stress free and the car was clean and matched its online description. It's still running great and I have had the car since September.

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+3 Found this review helpful

alan newton in response to Mercedes from Stirling Performance

Guess you got lucky several other have not. Regards.

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Dealership Information

Sterling Performance is an Independent dealership that is based in Hayes. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
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Sell Your Car
Servicing
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Ratings
7 reviews2.9 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Sterling Performance
    Unit 2b Viveash Close
    Hayes
    Greater London
    UB3 4RY

    Get in touch

    01895 908070
    http://www.sterlingperformance.co.uk/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About Sterling Performance

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