We bought an Audi car for £17k + In September 2024. 4 + Months later the engine light came on. When I returned It to Audi Stirling to check, The 1st thing they said without checking the car or reviewing my warranty, was this might Not be covered. A few days later they called me to say that I was covered & their was a serious problem with the gear box & engine. They then called back after another few days to say that they did Not have the relevant parts & It could be another week or so before this could be repaired or returned to me. They then said I could come In & pick up a curtesy car the following Saturday. Saturday morning before I left the house to pick up the curtesy car. they called me that due to me being under the age of 21 they could Not offer me curtesy car. Poor Service & so time consuming. Now heading Into the 3rd week without Transport. This gear box & engine problem must have been picked up by their service team at the time they were preparing It for Sale. All talk by these people & Provide a very poor after service. 1st time I bought from them & by current performances the last.

By far the best dealership in respect of customer service, communication and professionalism. A big shout out and a thankyou to Frances our customer service advisor who looked after us and kept us up to date which always helps. Nothing was ever a problem. Frances is a credit and a great brand ambassador for this dealership, this is what good looks like, well done and Thankyou.

I purchased a new Audi A3 saloon from stirling Audi and was impressed by the assistance I received from Kathryn Burnett was second to none. I will certainly be tecomending her to my friends.

Everything from trading in my VW to changing my private plates for my SQ5purchase was great. Bruce Urquhart was so thourough in everything, nothing was a problem. He explained the hundreds of buttons in tbe car, leaving me confident for my drive home. Nothing g less than 5 stars.

Bought Audi s3 3 months ago for £32000, went back to Stirling Audi the other day and they offered me £26000 watch out for folks.

Compared with other Audi main dealerships, Stirling Audi is expensive to buy cars from and to have maintenance work carried out. In my opinion, they should be avoided. If this review process allowed it, I would give no stars.