Just picked up my 4th Sportage from Stoneacre Durham, as I've gone back here for the last 6 years or so. The customer service is exceptional, whether it has been for my servicing or, to look for a new vehicle. All staff are friendly and couldn't be more helpful. A particular shout out to Jack Mckeag (Sales Manager) and Katie Laverick (sales team) who I have dealt with each time I've wanted advice on what to buy.... I can't rate this garage high enough and our friends have bought 2 cars there now also... Each of our cars has been delivered on time, we've been kept updated all the way through and nothing is ever too much trouble... thanks so much (again) Dawn & Tony.

I am highly disappointed with the service I have received from this rip off motor group!! promised me she would call me back recording a car issue, and I missed her call due to working a job. Within missing the call, she explained that it was my fault she couldn’t try again to ring back and had no option but to leave it? One - she could have texted Two - she could have left a voicemail And THREE - she could have tried ringing my self again Horrible service.

Very dissatisfied with the customer service I received at Stoneacre Durham. Graham the salesman was grumpy and very unhelpful kept disappearing. Messed me about with a car and to top it off they took £100 deposit out of my bank on a car they told me had been sold. It amazes me how the sell any cars at all!!!!!