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What a lovely experience, professional, friendly and kind. Christian is a credit to his Team. First class experience! A very happy customer, 11 out of 10 star rating. Thank you.
Bought lovely Renault Clio. Very pleased with it. Good service. No pressure.
Chris has been amazing from start to finish with helping select the car I wanted. Fantastic service would highly recommend asking for Chris if you want a smooth delivery and service.
Both Christian and Fabio very welcoming and knowledgeable. Happy with the deal I got. Coffee not bad either.
Myself and husband went to purchase an Abarth, Christian was absolutely paramount in the smooth sale of our new car . I can not forget and I feel it is important to say how incredible Fabio and kieran treated us all the lads where professional and a credit to the company you're bosses should be proud that they have you working for them and representing the company . A very big thank you again we love the car and will definitely come back should we ever want to part with our pride and joy .
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Back to Stoneacre Grantham for my 4th purchase from this dealership. Lukas and the team were exceptional again and found me the exact car that I was after. 10/10 once again.
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Went with our daughter to purchase a new car. Budget £7000 and monthly payment £150. Receptionist greeting not wonderful, she asked the sales man if he was free his answer could be! Downhill from there Carl who was assigned to us kept saying he was new to cover up the fact he did not know answers or payment amounts then told us he had been in the job for 8 months! He said they did not have any cars in that price range then low and behold he said they did a little coral fiat 55 which was just under the price and £155 per month which was perfect. After the test drive went to sign the paper work and the car figure given to us was £10,500 which included a package without the said package it was just under £10,000 and £200 a month !! He expected us to go ahead with the sale until we said to him how could a car just under £7000 before the test drive come back with a £2000 pound higher price tag. Only then did he actually confess he had got the price wrong. We should have walked out then. Next came Julian not much better, said he could find us a car give him 3 minutes. Both escaped to an inner office for a good while, kept fobbing us off. Then we had a third guy who started on about how well the cars were serviced and that is what we are paying for with them the quality. Then said they could get a car in at the price range epic blue but we would have to purchase without seeing it. This was not going to happen. We then left. We looked at the back car park to see if there were any horses belonging to the cowboys who go by the name of a 'sales team'. We went next door to Kia who were professional and knowledgeable regarding their cars. Complained to Head Office who said the Grantham Branch would deal with the complaint which was not going to happen as I had rung them before Head Office. No call from Grantham or Regional Manager or Head Office for an update on the complaint. From Showroom to Head Office no professionalism or care for customers. Will add they were not busy one other customer who left after 15 minutes. Please avoid lots of other Car sales at Spitalgate to choose from and were much more professional that day!!! I would not even give them 1 star but I have to for the review.
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We purchased a nearly new Astra Ultimate from Stoneacre Grantham last week and the service and support provided by Kieron was superb. We are delighted with our car and we will definitely be using Stoneacre for all our servicing and future purchases. Can’t rate them highly enough.
Bought a second hand Fiat for a good price and was very happy with the service received. Karl went the extra mile to ensure I was completely satisfied with my car.
Well I went to stoneacre looking for a mazda which they didn't have but they went out of there way to find me my dream car.Thanks again fabio and Karl ,karl by the way does great videos and sends then to you show tour car when is ready to go. I give 5 stars.
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Stoneacre Grantham is an Franchise dealership that is based in Grantham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Stoneacre Grantham
Spittlegate Level
Grantham
Lincolnshire
NG31 7UH
01476 468888
http://www.stoneacre.co.uk/dealership/stoneacre-grantham
Mon | 08:30 - 19:00 |
Tue | 08:30 - 19:00 |
Wed | 08:30 - 19:00 |
Thu | 08:30 - 19:00 |
Fri | 08:30 - 19:00 |
Sat | 08:30 - 17:00 |
Sun | 10:30 - 16:30 |
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