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When we visited Stoneacre in Grimsby we were met by the lovely showroom assistant who introduced us to Leanne..we were offered coffee etc, Leanne is very polite and funny and a pleasure to be around,we collected our car on the Friday and the area manager Jonathon even treated us to fish and chips yum yum...any time we contact Leanne or Tom or Jonathon we are treated with politeness and nothing is too much trouble.we know where we will buy our next car from. well done to a great team :)
Reviewer has confirmed their email address
We were shown a video recording of the under carriage including testing tyre depths . Outstanding! We spent a very enjoyable time at the dealership. We cannot fault the staff and service. Thank you all at Stoneacre Grimsby.
Reviewer has confirmed their email address
On Friday 24th may I visited Stoneacre Grimsby To just browse a car I found advitised on the Internet and by 10.15am Saturday 25th may I was driving away with the car I browsed on 24th. OMG what fantastic service I received, Tom was brilliant and so were all the staff they were very friendly, polite and very helpful all the way through the paper work, Stoneacre you have some great staff. Tom my sales guy was so brilliant Tom even came and collected myself 1st thing on Saturday morning so as I didn't have to ask anyone to take myself to collect my new car. Thanku so much to all the staff at Stoneacre Grimsby for taking great care of myself you all earned 5 out of 5 stars well done.
Reviewer has confirmed their email address
Coffee on entering and a warm welcome at Stoneacre Grimsby, looked after by Tom a very polite and courteous young man who was very patient and explained everything in great detail and couldn’t do enough for us A credit to you.thanks mark for a great deal.a great service by all and a lovely car ! Many thanks.
Reviewer has confirmed their email address
I’ve just recently done a part exchange with stoneacre grimsby. I was served by Tom who was fantastic and did anything for me. He was fantastic as there was no pushy salesman he would go that extra mile. So if you are thinking of changing cars definitely go to stone acre in grimsby. X
Reviewer has confirmed their email address
The salesperson at Stoneacre Grimsby, Liam Colley gave me excellent service.
AC from Stoneacre Grimsby Rendel Street in response to purchase of a car
Thank you so much for the 5* review of Stoneacre Grimsby, we really appreciate it! Your feedback will be passed onto Liam and the team. All the best and Happy Motoring! Kind Regards, ^AC @ Stoneacre Head Office
I purchased my car today and would like to say a big thank you to the staff especially Ian who was understanding and helpful thanks Ian nothing was to much trouble for you.. I will not hesitate in recommending you to all my friends and family. Once again Ian thank you . Ann,marie Johnson A very pleased customer
Reviewer has confirmed their email address
AC from Stoneacre Grimsby Rendel Street in response to delighted customer
Hi Ann-Marie, thank you for taking the time to review Stoneacre Grimsby and for your kind words! We're thrilled to learn that you had a positive experience and hope you will recommend Stoneacre to friends and family. Thank you again, all the best and Happy Motoring! ^AC @ Stoneacre Head Office
What ever you do do not take a warranty out with stoneacre if you do read the small print. because i had my car serviced elsewhere they say the warranty is null and void even though it was vat reg garage . i have been paying warranty for nearly 2 years for what . i was warned by a lot of friends including mechanics not to go to stone acre i should have listened i hope you do .there are honest dealers out there .if i where you i would look elsewhere . the person i saw this morning just could not be bothered they wanted 78 pounds just for a diagnostics check 78 pounds just to stick a plug into your car ,and they wonder why you have car serviced elsewhere. bye bye stoneacre never again will you get any business from me .
Stoneacre from Stoneacre Grimsby Rendel Street in response to gary ward
Hi Gary,We are really sorry to hear this but Thank you for taking the time to review our branch, we take all feedback on board as it does highlight things like training issues ect, and this has been sent to the Management team, If you do want to discuss this further please don't hesitate to contact our concerns department on concerns@stoneacre.co.uk.
Stoneacre Grimsby Rendel Street is an Franchise dealership that is based in Grimsby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Stoneacre Grimsby Rendel Street
Rendel Street
Grimsby
North East Lincolnshire
DN31 1SF
01472 340484
https://www.stoneacre.co.uk/dealership/stoneacre-grimsby-rendel-street
Mon | 08:30 - 19:00 |
Tue | 08:30 - 19:00 |
Wed | 08:30 - 19:00 |
Thu | 08:30 - 19:00 |
Fri | 08:30 - 19:00 |
Sat | 08:30 - 17:00 |
Sun | 10:30 - 16:30 |
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