I would like to give a 5* excellent review to Troy Hayward at Stoneacre Mazda in Harrogate. I recently bought a Mazda CX30 and it required its first service. Troy Hayward dealt patiently with me, as I was unfamiliar with all the car's specifications. A well mannered and professional young man, he answered all my questions comprehensively. He went over and above his remit, by finding time to fit locking wheel nuts on my car. The service was done efficiently and Troy talked me through the inspection criteria, invoice and gave sound advice on maintenance. He came out to the vehicle to answer further queries about the car. Two other employees, Dave and Marcus, also joined him to explain in more detail the finer points of the model. The time, care and attention given to me by Troy, in particular, and his colleagues at Stoneacre Mazda, Harrogate, on this first service, was superb! I highly recommend them and will be using them in the future.

Just had my car serviced very informative and helpful all questions answered with useful information going forward with my vehicle .looked after me well .Thanks guys. Highly recommended 👌

Matt put himself out to find and deliver an XC40 for me in a couple of days. Very happy to recommend this garage.

This started with a phone call from me to Stephen. I told him what car I was wanting a CX5. Mentioned the car I wanted to trade in. I cannot not fault Stephen at all,he was honest and did everything he said he would do. I also got a fair price on my trade in. I will certainly recommend and use Stoneacre Harrogate again. Andy

1st car from this dealer i am very happy with the mazda 3 and had great service, big thank you to Anish for looking after me

Good service when I eventually found somewhere to park

Poor workmanship bad customer service do not buy a transit from Ford nothing but problems

Malcom was brilliant. He spent ages with us meeting our complicated requirements and meeting all our needs. A good listener, caring, with empathy and was very thorough in teaching us all the new technologies and took us out for a trial drive making sure, we were entirely calm and happy with this fairly new hybrid. He was an absolute angel. We felt very well looked after indeed. He was a star.

I find it really strange to read negative reviews about Stoneacre Harrogate - I've had really bad experiences with the Stoneacre in Thirsk, but this one has been exemplary for me. I've purchased 2 Mazda 3's (2019 and 2022) and found both Stoneacre (and the cars) to be brilliant from sales through to aftercare. I've not had a single interaction that I could say was negative. All the servicing has been done through them and I found the work to be good, communication to be prompt, and not a single hiccup.

My car has been to this Dealership on 4 for occasions for Servicing and various other things and it came with a courtesy carwash and vac. And each time I pick it up " Guess what" Yep It Hasn't. Just picked it up again after having a "Stop Start" resolved. They assured me it was working as it should. I'm sorry but it didn't work on my way back home Plus, it didn't get washed.