10% Reviews
replied to
63% Recommend
to friend


38 reviews from our car dealer reviews community
Leave a review for Stoneacre Harrogate
Leave a review

38 reviews from our car dealer reviews community

Leave a review for Stoneacre Harrogate
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"3008"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have been buying cars from Ian Ainsworth for nearly 10 years. We started buying Peugeots since 2004 Shan it was David’s of Ripon which later became Stoneacre of Harrogate. They are reliable, trustworthy and always gi the extra mile for their customers. We have never looked at other dealerships in all that time so I think this speaks volumes for Stoneacre’s care of their customers.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"3008"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’ve been buying cars from Ian Ainsworth, for nearly 10 years. We have also had a Peugeot since 2004 from David’s of Ripon which became Stoneacre. As you can see they are reliable, trustworthy & go that extra mile for their customers. We have never looked anywhere else in all that time for cars which to me speaks volumes. Elaine & Michael Olliver

"Would not use again "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car a month ago and paid in full for the warranty 995 for 5 years only to regret it when I got home so read terms and conditions and had the right to cancel so rang to cancel only for them to offer it at half price so don't be fooled into paying in full for this if you want it when it's available at half the price. I noticed my car was missing quite a few wheel nut covers so Ian said don't worry about it I'll go to volvo and have some sent to you right away.... a month later and still nothing.... the car was also advertised as 1 owner. Upon receiving the log book the car has 2 previous owners and I'm the 3rd owner. I would never have even looked at the car if I knew it had 2 owners so rang Ian 3 week ago and he said he would investigate it. Not heard anything since..... looked on auto trader and saw my old car also advertised as 1 owner when I was the 2nd owner on that too so this is a common lie they spin. To sum up I wouldn't trust this dealership and will definitely not be using again

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"A massive thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just want to say a massive thank you to all the staff over at STONEACER Harrogate , and especially Jonny , you have saved me a lot of money thanks pal , picked the car up a week ago so simple and easy , was on the road in no time , would recommend these guys to anyone wanting a new car . Kind regards Alan Dowd

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Rubbish!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fed a load of lies and misinformation by the salesman. Spent my money elsewhere. Avoid!

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Marvellous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ian was very friendly and extremely efficient in helping me buy Renault capture as my husband would Normally deal with car issues. He is a credit to the company

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service as always"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used Stoneacre for a number of years now and this is the 6th car I have purchased from them today. I always deal with Ian Ainsworth who has never let me down in finding the most appropriate replacement car for me in the shortest possible time. Thanks to Ian and the gang for sorting me out once again!!!

"Sales staff Ian Ainsworth & Milli longl"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both were very helpful and curious and Ian was very knowledgeable in your product which helped us to make our mind up to purchase a car that day.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Don't buy from Stoneacre! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Peugeot Partner Tepee from Stoneacre Harrogate branch only three years old in April 2019. By August it needed a new gearbox! Our treatment from Stoneacre has been abysmal and we are paying £2000 for a new gearbox. Added to that, the new gearbox that Stoneacre ordered was sent to the Doncaster branch and consequently has taken two weeks to repair. Stoneacre didn't provide us with a courtesy car so we have been without one all that time. They say they had no idea but they must have and I think they were just glad to get it off their hands!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Extremely Bad Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ordered 3 parts from Stoneacre Harrogate for my car four weeks ago, I was told they would be with me in a week and still not arrived today.

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Stoneacre Harrogate is an Franchise dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews3.6 out of 5 stars — Rated Very Good
Excellent
23
Very Good
2
Average
2
Poor
3
Terrible
8

Add Review

  • Submit new information

  • Contact Information

    Address

    Stoneacre Harrogate
    Broughton Way
    Harrogate
    North Yorkshire
    HG2 7NY

    Get in touch

    01423 886555
    http://www.stoneacre.co.uk/dealership/stoneacre-harrogate/

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Harrogate

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more