Andy was very helpful , professional and courteous. The service provided was exceptional

Recently Invited into stoneacre hyde after 4 vehicle purchases over a 9 year time span, last purchase was not great but none the less decided i would give new dealer principal Dan Williams the opportunity to right any wrongs as he sounded genuine on the phone. After 2 hours of listening and talking things through he convinced me to stay with stoneacre and purchase a new vehicle. If you're going to this branch, just ask for Dan - he's the only guy I'll be seeing for my cars from now on. Thanks to the service lady Carris too.

Dreadful customer service from start to finish. Both cars I’ve purchased have been brand new but full of faults. Lots of errors made which cost me extra money in car tax, bank charges, and even charged me twice for a payment. Been waiting almost a month and still not been refunded. Staff are rude and unhelpful, rarely return calls without being chased, and the finance guy used incredibly crass language whilst dealing with me. Disgusted with Stoneacre and wish I’d never set foot in the place. Would strongly recommend going elsewhere and avoiding this dealership at all costs.

I received kindness and courtesy from the receptionist; Sales staff also were considerate. My vehicles main problem were two alert warnings that could not be dealt with by my usual maintaining garages. Due to difficulty acquiring relevant master electronic component I was allowed use of courtesy car for the duration of repair for which I thank Hyde Greenacres. The fiat 500 a hybrid version surprised me with its performance, petrol consumption almost seemingly eternal with an ability to continue on fumes, plus having the versatility of providing 4 seats which allowed reasonable comfort. i was happy to get back my Tipo which also needed attention to other aspects of roadworthy considerations such as two rear tyres and brake fluid. I have previously reported back to staff that I am very satisfied with the results describing my TIPO as performing sweet as a nut. I would consider the Fiat 500 as a first contender if I were buying for a member of my family which I would chose from all its multiplicity of versions and variety of choice.

I went in looking to get a car on finance with no knowledge at all as it was my first one.the young lad trying to sell to me was lovely but obviously umder instruction from the manager as he had to keep bobbing in to check questions i was asking.i test drove one car which i quite liked but they wanted to add an extra 50 pound on top of my budget,i waa then told that the A.P.R would be 33.3 !! The reason for this was because my credit svore wasnt "high enough" i chose to leave it and go elsewhere. I now have a brand new toyota within my budget and A.P.R of 8.4 !! Nothing to do woth my credit score apparantly.thank goodness i went to another company.do not recommend this place at all as it seems they are just out for getting as much money out of you as they can.

All my dealings with stoneacre have very been good except one salesman, a few issues to resolve but overall pleasant and very helpful can't fault them

Went into this dealership with a deal I’d already seen elsewhere, expecting the salesperson to try to match it. They came back with something that was nowhere near. Then they presented a quote for weekly payments instead of monthly. Didn’t realise that I was buying from Littlewoods’ catalogue 🙄. I can also multiply and know that £33 x 4 is more than £110! 3rd attempt still not good enough, would have cost me >£750 more over the term of the PCP than the deal I had showed them. Felt v sorry for the salesperson who was obviously under instruction from the manager and fighting a losing battle. It wasted my time and theirs. Bought elsewhere.

Only one word to describe this dealership and that is appalling a new car with brake problems very little help at all