I have called Stoneacre Volvo three times during the last month to ask them about updating the Sat Nav on my Volvo. Each time I have been told they will call me back, each time they have failed to do so. I called Volvo Customer services who apologised and advised they would speak to the dealer and get the them to call me: I am still waiting (it's been a whole month since my initial call). 4 attempts at trying to give them my custom in a month with no success. Clearly this dealership does not value or respect customers therefore they will NEVER see a single penny of my money. I will take my business elsewhere.