I like to say a special thanks to all the guys from stoneacre, Ben who sold me my first car over 7 years ago, working as a team they have managed to get me a great deal and a good car every year

This is the second time we have bought a new car from this particular dealer the staff are always very helpful and cheerfull and makes it easy to understand the neccesary procedures excellent staff a pleasure to be doing business with you Thank you very much

Was contacted by Dominik to see if I was interested in a new car. Was a good deal so collected it today. Dominik was really great and understood all my needs and could not have been more helpful.

My sister and I purchased 2 x Fiat 500’s in the last three days at Stoneacre Peterborough. We both receiver great friendly service and delighted with our new cars. One 500 Red and a Dolcevita Plus. A big big thanks to Ben for getting things going. To Adam for several phone calls to keep us up to date. Also Kane in finance for making it fun to dive into my wallet😉. A great experience and actually made car buying fun. Well done guys, thank you

Sean and team were very helpful. Excellent service. Car was ready on arrival. Smooth handover. Treated well. Would highly recommend to friends and family.

I have never before experienced a garage where the staff can stare at a screen and pretend not to see you even when you're standing in front of them. Shocking customer service all around. Staff walking around looking busy doing nothing A simple pre-booked job of 2 new tyres and 2 hours and not one person has cared to keep me updated or taken any genuine interest in chasing this up when asked. Awful and will not go back there again.

My car was booked in for a service with a fortnight between booking and service. New wiper blades were ordered at time of booking. For a start they didn’t even complete the service in a day despite me getting it to them by 8:30am. They never fitted the new wipers despite the girl confirming the service plus wipers when I took the car in and I am still awaiting wipers 4 weeks after the service! New brake pads and discs were fitted to the front but as I drove home I noticed a ‘binding’ noise.......! Fiat Assist had to come out and rectify something to do with the fitting of the pads etc that was catching the wheel I wish I had never dealt with them and definitely won’t again. I have been driving for 45 years and therefore had many cars serviced but never have I come across such an inept dealership. I recommend you do not have anything to do with them. July -September 2020

Bought a Fiat 500X from Stoneacre Peterborough. Pushy sales staff. Absolutely useless and uninterested service staff. Car has spent more time with them in the last four months than with us and still isn’t safe. Wish we’d read these reviews before buying there, avoid at all costs.

I booked my 08 Chrysler grand voyager in for a recall at Stoneacre Peterborough on the Newark Road for the ignition module on Thursday 3rd october 2019. As the module was completely dead I booked a recovery truck at my own expense and it was delivered on tuesday 1st october. By Friday morning I had heard nothing and rang the dealership (5 times throughout the day!). I had a different set of excuses: "I cannot find your car on the system": "we have a problem because we cant release the steering lock and have to strip down the underneath of the car": "The person you originally dealt with is busy with a customer" (4 X): "We might be able to fit you in next week but we are very busy": I have many years ago been a service manager at a main dealership and none of this is remotely acceptable. There is no recourse as you cannot get past the people on the front desk to find out the truth. The worst problem is that, to quote Monty Python, "they are making it up as they go along", I suggest they study another famous quote, "The truth will set you free". Of course the steering lock is on, the ignition module (key, rubber band, prayer) is not operating! I had assumed that even a backstreet garage that was burning used engine oil to keep warm would be able to figure that one out. Throughout all of this debacle all the phone calls, texts etc have been from me, not one from them to keep me informed. I AM THE PROVERBIAL MUSHROOM Unbelievable attitude from any garage let alone a main dealership. I suggest they change the business model to selling PPI claims........ Oh, hang on, that means you have to use a phone....! Paul.

In August 2018 I went in to order a new Fiat Tipo from Stoneacre Peterborough. Paid the deposit and sat back waiting for the call to say my car was in and ready. There was no phone call! 11 weeks later I called and they said the car still wasn’t in but should be in the next week, this was November. Again I waited to hear and called them again! The car was there! But by this time and close to December I told them I’d rather wait as they’d let me down til March for the new ‘19 plate! After a couple of painful calls they eventually refunded my deposit. So 18th March I went back to Fiat to again order my new Tipo, I had offers on CarWow and they said they would call me that afternoon to say if they could match the offer. Now it’s the 20th March and not heard a word. This dealership in my eyes is a total let down and I certainly won’t be going there again. I’ve dealt with other Fiat dealerships and had the best customer service. I have no idea how this one survives. Good luck if you want to go there!