Dealt with Ryan at Seat Stoneacre Wrexham - he was very helpful and found several used cars within my budget for me to choose. He helped with the finance details and even got insurance quotes for me which saved me a lot of time. He was very polite and not at all pushy. All in all very happy with the service.

AVOID at all costs! They are dishonest predators who have caused irreparable trauma to an elderly disabled woman. My mum was conned into purchasing a Motability vehicle which was not fit for purpose. She only had 1 stipulation for the vehicle and had to pay a sizeable deposit to ensure the vehicle came with this requirement. During the ordering process my mum's requirement was mentioned and discussed several times; the salesman even looked up the varying models of the vehicle on the system to ensure my mum received the correct model with her stipulated requirements; it came at a cost which my mum was willing to pay as it enabled her to continue with her independence (which is the essence of having a Motability vehicle). On the day of collection all went well until we got the vehicle home and realised it did not have the function my mum required. When this was highlighted with Stoneacre they denied that the requirement was ever discussed and if she wanted the function in a new vehicle she would have to pay another £900 on top of £1000 she had already paid. They did not give us a print out of our purchase when we made the order so we had no evidence to prove we had requested the specific function - it is Stoneacre’s word against my mum's. During one phone conversation the manager actually laughed at my mum telling her the vehicle she got was the one she ordered. After ignoring all correspondence Stoneacre lied to the company designated to fit the electric hoist in the boot of my mum's new vehicle telling them that the vehicle was cancelled and the hoist was no longer needed. They then employed a local company to fit the hoist instead. There is more to this saga and Stoneacre’s lies and deceit but hopefully this berief account will act as a warning to those looking to do business with this dealership.

We rang up to reserve a car today, after driving for a hour to get there we were told it had been sold!!! They offered us the same type of car from somewhere else in the country for £2000 more!! Absolute disgrace and total waste of our time, apparently they couldn’t ring us before we got there as they didn’t take down our phone number! Be very cautious using this garage!!

Only went in to Stoneacre Wrexham to use the toilet ( joke) ,but came out with a brand new c3 air cross .What a great sales person Karen Ccateer is . A Very pleasant lady who's only wish is to find you the right kind of deal that's suits your requirements with no hassle with your perse strings in mind ,always lets you decide what you want not what they want you to buy .Will always recommend any one to call in to Stoneacre Wrexham for a good deal.

I was against purchasing a new car but Karen on the sales team got me seeing sense as my car was on its last legs and spending money on it would be money down the drain. I got a great deal on my new car and have had it for two weeks and just love driving it. Thank you Karen & Stoneacre Wrexham

purchased my new citroen ds3 from stoneacre wrexham must say i was very pleased with the service given by the sales person karen she was very pleasant to deal with nothing was to much trouble pleased with the offer she made me for my car and the sales process was all trouble and hassle free thanks again would recommend

Very good service by Karen McAteer of Stoneacre Wrexham, She was polite, friendly and knowledgeable, very pleasant and professional, helpful and informative. It was agreed that the vehicle would not be picked up until Karen was satisfied that everything was pristeen with the vehicle. Communication was carried out at all times, in the meantime a courtesy car was offered. Thank you Karen. Kind regards Grace

We recently purchased a car from Stoneacre Wrexham. We were met by a young man called Dan. He was polite, friendly, very helpful and knowledgeable. Despite the difference in our ages, Dan treated me with respect but not in an ageist manner. Dan came with me on the test drive and made me feel very confident and comfortable. He was not pushy in any way. We did have a couple of minor issues but Dan sorted them for us. My husband has asked me to add his thanks to the lady who made him an excellent cup of tea while I was on my test drive. Thanks Dan

We visited the Stoneacre Wrexham Seat showroom to ask about an Arona and service was very good. Josh was pleasant and professional, helpful and informative without being pushy. He quickly arranged test drives with an Arona and an Ateca. There was no pressure on us at all. We hope the Service Department maintain these standards when dealing with future services or any problems encountered.