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I recently had the pleasure of buying my first car from Stourbridge Autos, and I cannot speak highly enough of my experience. As a 17-year-old girl, purchasing a car was a nerve-wracking prospect, but the salesman immediately put me at ease. He took the time to ensure I understood everything about the car, patiently answering all my questions and addressing my concerns. What truly stood out was the test drive - he accompanied me, providing guidance and reassurance, alleviating my initial nervousness as it was the first car I drove after passing my test. The car has been nothing short of fantastic since the day I drove it off the lot. Not a single issue, and it's been a joy to drive. Moreover, a month after the purchase, they went the extra mile with a courtesy call to check on how I was faring with my newfound driving independence. This level of care and consideration truly sets Stourbridge Autos apart. I wholeheartedly recommend this dealership, and a huge shoutout to Tom and Charlie, who were incredibly supportive and made this important milestone an enjoyable experience.
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I recently purchased a Citroën C4 Grand Picasso from Stourbridge Autos, and I couldn't be happier with both the car and the exceptional service I received from their sales team. The car drives perfectly and exceeded my expectations. The sales team was incredibly helpful, guiding me through the buying process and ensuring a smooth transaction. Moreover, the package included a generous 3 months warranty, 12 months MOT, a thorough oil and filter service, and the added peace of mind with 12 months of AA Breakdown cover. This dealership truly went above and beyond to provide a comprehensive and satisfying buying experience. I highly recommend Stourbridge Autos to anyone in search of a reliable vehicle and exceptional customer service.
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Just purchased an audi a3 convertible dealt with a guy called Neil we agreed a price of £12000 and to come with a 12 month warranty received an email from rac saying it was only a 6 month warranty phoned Neil and told him he said don't worry about it I will sort it our my wife and daughter drove to pick up the car and was told by Neil that he couldn't do the 12 month warranty the car was also described as immaculate but there was scratches on which Neil said they would polish out
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Bought a car from these clowns, first of all the stop start stopped working where one of these idiots have jump started it incorrectly, when I phoned to find out what to do there master mechanic stated to slam foot on clutch each time I wanted to start it this didn't work obviously so that was him out of ideas the warrantee given is invalid and just for show, thought maybe o was a one of but after reading the reviews there running the same type of garage as Danny divitos carractor in Matilda would not recommend to anyone!
I would recommend this garage I had a Kia cede from them 3 month warranty had just ran out and front coil spring broke they paid for the new spring for me had it delivered to my local garage has I live 65 miles away from them excellent 5 star service
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I purchased my Vauxhall Zafira from Tom excellet service , friendly & polite , car ready on time for collection , after sales service is second to none , car collected issues resolved & returned back in no time at all , will definitley purchase from them again , five stars all day long.
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Be aware. Although they supposedly sell cars with warranty they don't do anything,they don’t replacement car during fixing the car.Don’t belivw their recently service too. about it if there's anything wrong with the car. Better buy from elsewhere.I returned the vehicle but after a tear I received a letter from DVLA for car Road Tax so they didn’t put out my name and after few times call couldn’t find any response just said will call me back... Unreliable
Saw 2 cars online so decided to visit. The chap who i met didnt seem very interested and bit preoccupied, Both cars were in a poor condition. The impression i got from the bloke and the cars were untrustworthy and did not want to risk it.
Reviewer has confirmed their email address
Happy with the service, good advice from the salesman. I recommend Stourbridge Autos.
I accompanied my boyfriend to buy a car from Stourbridge Autos- Mike at the desk was very helpful and informative, making sure we made the best decision. I’m definitely coming here to buy my next car!
Stourbridge Autos is an Independent dealership that is based in Stourbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Stourbridge Autos
26 Stourbridge Road
Stourbridge
West Midlands
DY9 7DL
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