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A great service from Andy and Mark at Stow car dealers at Chelmsford, always there to help when you needed anything, even going the extra mile and answering the phone out of hours to help with any questions I had, this was extremely helpful and I didn't expect the phone to be answered outside of the opening hours! You can certainly tell that they want to make sure that all of their customers are happy and left satisfied by the whole experience. So pleased to have chosen this dealer to buy my Vauxhall from, I am well chuffed with it.
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Andrew from Stow Car Company Ltd in response to Going the extra mile
Thank you Andrew, we will always do our best to help our customers anytime, day or night. We are very happy you are enjoying your new car.
I was not able to visit Stow Car Company to see the car due to health reasons. Andy provided me with a very detailed video of the Porsche I was interested in and I must say he went out of his way trying to find any blemishes or marks that I should be made aware of. On the strength of the video I left a deposit and was reassured that if the car was not as described once I'd seen it, the deposit would be fully refunded. Fast forward 5 days to when I was able to collect the car. The car was in exceptional condition and exceeded all my expectations! It was very clear that Andy was being over fussy in the video as I wasn't even able to find the 1 tiny stone chip he mentioned. I was given the keys and left alone to go right over the car without any sales pressure. The paperwork was dealt with swiftly and I was given a full overview of the controls on my beautiful Porsche. A very happy customer who will be recommending Stow Car Company to everyone.
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Andrew from Stow Car Company Ltd in response to A CAR DEALER YOU CAN TRUST
Thank you so much for taking the time to leave this review. We are delighted that you are happy with everything
Stow Car Company Ltd really do take great pride in the customer care and high quality of prestige cars that they sell. You can tell why this company has nothing but positive reviews because the service from these guys is phenomenal. I would certainly use them again in the future and I highly recommend this company to anyone looking for a prestige car.
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Andrew from Stow Car Company Ltd in response to Nothing but good feedback
Thank you Barry for appreciating the hard work everyone at Stow Car Company puts in to the business. Reviews like this make it all worthwhile.
Purchased my Maserati from Stow, and can very happily recommend them. The car is as described. the service was good, the people are decent to deal with. I travelled a little way to see the car, and was ultimately spending a pretty decent money. The salesmen dealt with everything professionally from start to finish. I'm happy to recommend and would have no issue using them again.
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Andrew from Stow Car Company Ltd in response to Professional from start to finish
Thank you for your 5 Star review. We hope your enjoy your stunning Maserati and look forward to dealing with you again in the future.
The car is absolutely brilliant, the customer service that I got from Andy, I could not fault what so ever, he were top, really, really good. The communication everything was top draw. I would not hesitate buying another car from here at all. I am really pleased to be able to give them a glowing report. Thank you.
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Andrew from Stow Car Company Ltd in response to Top draw 👍
Thank you Paul for your kind words.
Absolutely amazing service from beginning to end at Stow Car Company, I saw the car advertised online so I rang them to talk about it, I spoke to Andy who was happy to give me all the information and answer any queries I had. I wasn't pushed or pressured. Andy was professional yet friendly. I am really pleased with my Mercedes, I love the time I spend driving it, its comfortable, a nice smooth drive and certainly looks the part too. Couldn't recommend more! Very happy customer!
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Andrew from Stow Car Company Ltd in response to Very happy customer
Thank you for your kind words, We are very happy you are pleased with your new Mercedes.
I am over the moon with the service provided by Stow Car Company. When I went to collect my Mini convertible it was clean, all the paper work was ready, all the questions I had were answered. I asked if my husband could take it for a test drive as well as me and Andy was happy for him to do this, there was no limit on the time of the test drive and no pressure put on us to buy the car afterwards. I had a slight issue with the breakdown cover with the AA and the code that was given to me did not work but as soon as I brought this to Andy's attention he sorted this out for me immediately. I can't fault the company at all.
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Andrew from Stow Car Company Ltd in response to Over the moon with everything
Thank you so much for leaving this review. We are so pleased to hear you are happy with everything.
The Range Rover is going fine, we are really happy with it. Running back to Kent this evening in it so that will be the real test lol. Faultless service from the team at Stow, thank you.
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Andrew from Stow Car Company Ltd in response to Faultless
Thank you for taking time to leave this review. We are delighted to hear you are happy with the service we provide
My Audi A6 is lovely. Andy and Mark at Stow Car Company Ltd were both brilliant, I dealt with Mark to start with and then Andy took over, they have both been brilliant. I had a lovely chat with Andy over a nice cup of coffee. I am in the game myself and work for Mercedes and Nissan so know how hard it can be to juggle everything, but they had the whole show running like clockwork, everything went so smoothly from start to finish. I would recommend them to anyone!
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Andrew from Stow Car Company Ltd in response to 11 out of 5 stars 👏
Thank you so much for your ELEVEN stars and for taking the time to leave this review. It means a lot to us here at Stow.
The level of service I had from Andy at Stow before buying the car and after buying the car has been spot on. It was even down to the case that I had to travel 200 miles to get to the dealership because I live in Cheshire. I travelled by train to get there and he even offered to come and pick me up from the train station to take me to garage where the car was. The efforts that they go to to help their customers is spot on. Andy is as fair as they come and he is a really nice bloke. I will approach Andy again when the time comes to buy a new car.
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Andrew from Stow Car Company Ltd in response to 400 mile round trip was worth it
Thank you for making the journey to Stow Car Company to buy your new car. Thank you also for your kind words.
To ensure your chosen vehicle is still available and to prevent a wasted journey, please call us first if you would like to arrange a viewing.
Stow Car Company is located in the small village of Stow Maries which is near Chelmsford, Essex. We are a small team of like minded professionals who share a passion for supplying genuine cars and providing the best possible customer service.
We realise buying a car can be a very daunting experience and this is why we go above and beyond in the preparation of our vehicles. All of our retail cars go through an 82 point RAC preparation standard inspection in addition to our own in-house pre-delivery inspection. Both reports are available to our customers, which also detail any work that may have been necessary to meet both our own and the RACs high standards. We are very proud of our business and delighted with the amount of 5 star customer reviews received on a regular basis. Other dealers may aim meet your expectations but at Stow Car Company our goal is to exceed them.
For additional peace of mind, all our retail vehicles come with an RAC warrantyfor a minimum of 6 months and RAC breakdown cover for 12 months. All cars are HPI verified including mileage checks.
The price you see is the price you pay. Unlike many other dealers WE DO NOT CHARGE AN ADMIN FEE. We cannot see how other dealers justify adding £100 - £250 to the invoice once you have already agreed a deal?
This is becoming common practice at many other dealerships but not something we would ever consider introducing at Stow Car Company.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 122 | |
Very Good | 10 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Stow Car Company Ltd
Stow Car Company The Street
Stow Maries
Chelmsford
Essex
CM3 6RU
Mon | By Appointment |
Tue | By Appointment |
Wed | By Appointment |
Thu | By Appointment |
Fri | By Appointment |
Sat | By Appointment |
Sun | Closed |
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