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I have just visited Stratstone Land Rover in Hanley having done my research and was after final details on size specifications etc. Having spent the best part of 20 minutes in the showroom and getting in and out of various cars at no point was I even acknowledged or spoken to. There were no other customers in the showroom just myself a receptionist who did not acknowledge my entrance or exit and 3 sales staff who never bothered at all. If this is the front end of the business I can only presume if I were to purchase a car from this establishment and have any issues the after service would be equally uninspiring. Needless to say I will now take my business elsewhere and I am extremely disappointed that in this day and age customers can still experience such shoddy service. Well done Stratstone.
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Just purchased my first Range Rover and have to say that Stratstone Hanley Land Rover have been great to deal with. Good px on my trade in, a great relaxed transaction, with no pressure whatsoever. A special thank you to Mark France, who dealt with our purchase and was very professional and a pleasure to deal with. Mark handled our questions and queries with the utmost professionalism. If you are thinking of buying a Land Rover, this is the dealership to go to. The actual handover of our vehicle was a special moment to savour and remember. A highly recommended dealership.
Stratstone Hanley Land Rover is an Franchise dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Stratstone Hanley Land Rover
Broad Street
Stoke-on-Trent
Stoke-on-Trent
ST1 4EG
01782 219500
https://www.stratstone.com/dealers/land-rover-hanley/
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