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28 reviews from our car dealer reviews community
Leave a review for Mercedes-Benz of Wakefield
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28 reviews from our car dealer reviews community

Leave a review for Mercedes-Benz of Wakefield
Leave a review
"Kind and polite"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came in to look at a B-Class for my mum on the Motability scheme. Met by a really helpful salesperson called Adam who showed us the different specifications and colours you could get. Didn't buy on the day but he made us feel very valued as customers. Would recommend to anyone including family and friends

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"Will be coming back to purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was in for service and i decided to look at a few cars around the showroom. I was approached by a lovely sales person called Lily who showed me a couple cars and we had a nice chat about them. I will be coming back in to purchase at the end of the year when my contract runs out.

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"Really Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really Helpful sales team outstanding knowledge as I enquired on the new EQC, really prompt service, Waiting to hear back about my company car allowance. will definitely be placing the order here.

"Very helpful sales person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came in to look at getting a C-Class and spoke to Aidan. Very helpful when it came to explaining all the cars features and different engine sizes. Would recommend anyone interested in buying a Mercedes to visit this dealership.

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"Great service from sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an A-Class from Jake and the service was great right the way through. Very helpful from the initial test drive to the collection of my new car. Also a big thank you to Kelvin who did the handover on the day of may collection. Would recommend to anyone buying a Mercedes Benz.

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"Consistently poor "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quite humorous really that the dealer’s website boasts about great service. My vehicle arrived faulty and after 4 trips into servicing, it is still not right. Oh and it’s only 5 months old. Any attempt at customer service is blagged in exchange for a good review... to get their bonus. Still awaiting for my complaint to be dealt with and an actual resolution to the problem rather than just ‘we will do an update.’ Avoid Mercedes of Wakefield at all costs, go to Leeds or another one which MIGHT be better

"Mr Anthony ward"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

just had C-Class Mercedes serviced at Mercedes Wakefield and what a load of rubbish went in everything working came out with the rear lights not working anymore they tell me I need new ones because they were corroded they were working fine when I went in not working when I came out and did not tell me that was not working and let me drive on the highway with no rear lights on a Mercedes you are crap I would never use your dealership ever again

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+5 Found this review helpful
"Caveat Emptor ... trust no one"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dont think that because you are buying a 3 pointed star from a main dealership that you will be treated with respect. My experience at Stratstone Mercedes in Wakefield today was disgraceful. I don't expect anyone from Mercedes to contact me because I dont think they care. My experience is pretty poor. The salesman are no different to any other. They are equally as likely to spout any stories that suit them. I no longer have any respect whatsoever for any of them. I could write a book on their antics. They're 100% worse than estate agents.

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+19 Found this review helpful
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Dealership Information

Mercedes-Benz of Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews3.1 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
1
Poor
4
Terrible
9

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  • Contact Information

    Address

    Mercedes-Benz of Wakefield
    Peel Avenue
    Wakefield
    West Yorkshire
    WF2 7UA

    Get in touch

    01924 201390
    https://www.stratstone.com/dealers/mercedes-benz-of-wakefield/

    Opening times

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    Dealership Statistics

    46%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mercedes-Benz of Wakefield

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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