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43 reviews from our car dealer reviews community
Leave a review for Stratton Car Company
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43 reviews from our car dealer reviews community

Leave a review for Stratton Car Company
Leave a review
"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sorry this is a long time coming. I just want to say Thank you Adrian for getting a problem with my car dealt with so quickly. I would highly recommend anyone looking fora car to come here. I dealt with Simon fir the sale and Adrian for the after sales. They are the best people I have ever brought a car from. I love my car and it was very reasonably priced.

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"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought 6 years ago a car from Stratton ,and just bought an other one. Customer service is outstanding.I've had enough time to look at the car and to test drive it. Adrian was very professional and helpful. When I came back to pick up the car ,it was spotless. This company is very female friendly. I can strongly recommend it. Thank you.

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"Very helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and helpful sales team and an entirely hassle free purchase. The Honda Civic was just as advertised and came with a full 12 months MOT and full service. Highly recommend Stratton Car Sales if you are thinking of purchasing a quality second hand car. Many thanks

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"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car we bought from Stratton Car Company was so we'll looked after by Adrian and the team that if the plate didn't give it away, you'd think it's a brand new car. Always attentive, the customer service is brilliant. Not only we will service our car there, when we eventually need another car, we know where to go. Thank you

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"Didn't allow test drive"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was written off in an accident. In looking for my next car I had selected several cars to view in a day to see which I liked. These were not all the same car, but were all local to me and met my criteria. I went to Stratton today with a view to test driving the car I liked only to be told they do not do test drives unless I'm going to buy the car. However, I was welcome to view the car and hear it running. I questioned why I could not test drive the car and was told it was because the car comes back dirty and needs a wash. The salesmen told me how they sell 400 cars a year and only want to get the right car for me and for me to be safe. I challenged him on the policy of no test driving unless I was going to come back and put a deposit on the car, but was advised to go and test drive all the other cars I wanted then come back to this one if I wanted to buy it, then I was allowed a test drive. I explained I had not got another car of this make/model to see today but he was not bothered. I appreciate that you will get some time wasters but I was a serious potential buyer. Simply due to this, I would not buy from this garage. Good luck if you do!

"Very poor attitude "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car off of Stratton Motor Company based on there review of the car,clueless mechanic claiming car in great condition yet breakdown 2 days later with many different faults, Stratton cars response join the AA ? Is this a company you want to give your money too? , I’d think very carefully before you do as if it breaks Down they will tell you it’s your problem to get it too them , good customer service ? Obviously not ,owner of garage very cocky and salesman preached about how they do things the right way yet sell a car with that many faults and they call it well looked after , either the mechanic is simply stupid or they simply wasn’t interested in put the things right that should have been done before someone bought it , various things missing from car , electrical faults and non starter 2 days later also on further inspection wrong sized tyres all round bill or £600 only having the car a week , also has signs of accident damage under neath yet they claim car was checked over Go to a different garage don’t give these cowboys your money once they have had your money they are not bothered.

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a reliable car, after a bad experience with my previous car. Found Stratton Car Company on auto trader. When we got there we where greeted by Simon. Great experience no pressure, no hard sale. I got a new mot, new service, two new tyres and new disks and pads on the front. Car was spotless inside and out. Very pleased. Thanks Simon and team.

"NOT PLEASED AT ALL"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a car at Stratton Car Company having made a prior appointment.Travelled almost 70 miles.Saw the car and requested for a test drive only to be told it was not possible as they were short staffed.What a waste of time and fuel.Why make appointments when you cannot give your attention to the customer??

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+2 Found this review helpful
"First class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been searching for my desired make and model of RangeRover Sport for the last couple of years. I recently discovered Century Cars at The Stratton Car Company via Auto Trader. From my first telephone call to the sales department to travelling the 340 mile round trip, firstly to view and agree purchase, then again to collect my new previously loved RangeRover Sport, with several telephone calls in between, I am able to let you know that the very high level of customer service from Simon and the team was very refreshing, which enhanced my buying experience. My new rangerover was prepared to the highest standard, it feels like a brand-new car. I would highly recommend Stratton Car Company and will return to them when it is time to upgrade. Well done Simon and the Team at Stratton Car Company.

"Smooth Transaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son bought a BMW from Stratton Car Company. We live two hundred miles away in South Wales, so we didn't want to have to visit twice. I asked for the car to be ready to go and it was. Its a fabulous car and it was clean and smart, Just like the pics. simon was very helpful and the deal was done with no fuss at all, We were on our way in no time at all. I fully intend to use stratton car company again in the future.

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+1 Found this review helpful
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Dealership Information

WELCOME TO STRATTON CAR COMPANY

Please take a few moments to browse the website, our online showroom where you will find we offer an extensive selection of Family Hatchbacks, Estates, 4x4, Prestige and Sports vehicles for sale at our two acre site.

Based in the village of Nutley East Sussex, just a few minutes from Uckfield, with Crowborough, Tunbridge Wells, Haywards Heath, Eastbourne, Burgess Hill, Brighton, Crawley and Gatwick in close proximity, easily accessible via the M25 and M23 near East Grinstead.

We are a family run independent used car retailer and our primary concern is your safety, as a result we specialise in the sale of quality, previously owned vehicles hand picked by ourselves and prepared to the very highest of standards.

Whatever your requirements may be our aim is to provide the highest level of customer satisfaction, you can be sure of a warm welcome accompanied by a friendly professional team with no hard sell, ultimately delivering a smooth and pleasant buying experience.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
43 reviews4.7 out of 5 stars — Rated Excellent
Excellent
39
Very Good
0
Average
1
Poor
2
Terrible
1

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  • Contact Information

    Address

    Stratton Car Company
    London Road
    Uckfield
    East Sussex
    TN22 3EA

    Get in touch

    01825 713793
    https://www.strattoncarcompany.co.uk/

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Stratton Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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