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Would highly recommend Suffolk Trade Centre. Excellent customer service. Duncan was able to give great advice and was extremely helpful. The whole experience was stress free. Took the car out for a test drive and took it home the same day. Extremely happy.
Very good initial service when we purchased our vehicle from Suffolk Trade Centre back in April 18. The after care from the company is shocking with very poor communication! I took the vehicle back for work under warranty and they have now had my vehicle for 2 weeks and we are still unaware when we will be getting it back... I brought the vehicle to tow which I do daily and the courtesy car I have is a tiny little thing which means I’m unable to carry out my job correctly.
Duncan Gauld from Suffolk Trade Centre in response to Good initial service
"Hands up" it did take 2 weeks to get your 135000 mile Landrover Discovery back on the road, however it wasn't through lack of trying. We made several phone calls to the client to make them aware of the issues around getting the parts needed to repair the gearbox. It involved a seal which a 3rd party garage who specialises in gearbox repairs had trouble in getting hold of. And yes we did lend you our courtesy car for the duration your vehicle was off the road. In total we spent just over £1500 putting your car right for you even though you had exceeded the terms and conditions of the warranty. We would like to apologise for any inconvenience this has caused and hope you can now enjoy your vehicle.
I travelled from Ireland to buy a used Audi A4 from Suffolk Trade Centre and found them to be professional, honest and good value. The car was as advertised and really immaculate throughout. The guy I dealt with was called Trevor and he was easy to deal with and very helpful. I would strongly recommend them.
Suffolk Trade Centre is an Independent dealership that is based in Newmarket. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Suffolk Trade Centre
204 Bury Road
Newmarket
Suffolk
CB8 8YN
| Mon | 09:00 - 17:00 |
| Tue | 09:00 - 17:00 |
| Wed | 09:00 - 17:00 |
| Thu | 09:00 - 17:00 |
| Fri | 09:00 - 17:00 |
| Sat | 09:00 - 17:00 |
| Sun | CLOSED |
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