Do not buy off these,bought a bike but on known it had a milage descrepancy,fair enough they sorted it out for me,now it's came to light there is another one which they refuse to acknowledge stating the exact words' milage descrepancy ' which has been sorted but was actually'milage desrepancy's' big difference which is more than one,they playing on this wording,also have voice recording stating about only 1 milage descrepancy,,ie 1st set of missing miles only, not the two, Do not buy off these as you'll get nothing but trouble,check their reviews and make your own mind up. Going through legal advice ,will cost them more in the long run.

Not a good experience, Bought bikes from them, at top end cost, Sold at bottom, Then I'm not sure if the accountant can count but 5 days after selling a £6k bike to them, the money is nowhere to be seen, Even though mine is on display, for £7k on their website, Come on guys , Pay me my money??

I expressed interest in a 2013 Aprilia Caponord, supposedly at the Macclesfield site, and was informed it was now located in Milton Keynes. I went through the electronic pack that James in Macclesfield sent me, and foolishly purchased the bike over the phone in good faith. I live in Hereford so travelled on the train to Milton Keynes 2 weeks later. I had already insured the bike, and I taxed it electronically once I’d I looked it over. It was a nice bike and exactly what I wanted. I then finished the paperwork and received the keys. I set off on my journey home, and within 100metres I had a RED warning light on the dash. I immediately returned to site, less than 4 minutes after leaving, and showed the tech the issue. The tech was unable to rectify, or even accurately identify the issue and, after an hour or so, informed me that he was going to send the vehicle away to Donnington to be assessed. Naturally, this was not my expectation, so I informed SUPERBIKE FACTORY that I required a refund, as I am entitled to under the Consumer Rights Act 2015. I was informed I will only receive my funds back after: 1) The bike has been transferred to Donnington (… “sometime during the week”) and 2) The Donnington inspection has verified that there is an issue and 3) SUPERBIKE FACTORY financial procedures have been followed, to issue a refund 3 to 5 days after the assessment. (Irrespective of whether there is an issue, I am still entitled to my funds back under the Consumer Rights Act) As SUPERBIKE FACTORY are unable to decide at what point they transfer the bike to Donnington, I am expected to place my search for a bike on hold until they see fit to progress it. THIS COULD SO EASILY BE YOU IF YOU BUY FROM SUPERBIKE FACTORY

I don't normally leave bad reviews for things, but I am super compelled to leave one for Superbike Factory. I bought a 2022 Honda CB125R from them in April 2023. A brand-new bike with only 1 owner and 113 miles on the clock. The bike was in immaculate condition and I have always maintained that on this bike. I recently decided to upgrade to a Honda Rebel CMX500, so I looked on their website and saw one. When viewing it in person, it had a big dent in the tank and a few other scuffs that were a deal breaker for me, something which they failed to highlight on the website. The salesman said that 'he was glad I spotted that as they hadn't spotted it before now'. So, when I asked if they would lower the price of the bike for this, the salesman said 'No, that's the price of the bike' My thoughts were, 'You're selling a bike for a price with a dent and scuffs that you previously didn't notice and you're not willing to drop the price by a margin because of this? Now, aside from that, I decided to sell my CB125R which is in near-perfect condition and hesitantly accepted their £3000 offer over the phone. After going through a wealth of questions about the bike and its condition, I arranged a collection for this Friday. I then got a call back shortly after from a girl called Sarah who told me that the value of the bike had SUDDENLY decreased and that the value of bikes fluctuates all the time on the current market. She then offered me a value of £2700 which I adamantly and distastefully refused. I've had my bike up for sale for £3800 on AutoTrader and I think it's worth the asking price. I am a little bit shocked at how they attempt to lowball you after confirming over the phone a price of sale, only to then come back and offer you way less than the actual book value of the bike. They'll be making a markup price of £1000 when they sell it and charge the customer an admin fee on top of that when they buy it. It's shoddy customer service and unfortunately, I won't deal with these cowboys again. When an honest guy who simply wants to sell his bike that's in pristine showroom condition for a fair price is lowballed by a company that you think actually cares, it makes my blood boil at the absolute cheek of them. They also said they would charge me £250 for delivery of the bike if I bought one as part ex. I live 20 minutes away from the place and they want to charge that price for delivery. Scandalous company and they should be ashamed of their morals and ethics when it comes to doing business. Avoid them at all costs I say.

They will waste your time. Accept and give you a value and a date. Then no contact. Upon contacting them find out no one was ever coming and they have refused to buy. No notification so a day wasted waiting for them to visit. Avoid them and webuyanybike. Reviews of seeling bikes look poor too.

1. They charge a £200 admin fee to sell you a bike. This is not to set up finance as the website leads you to believe. It applies for cash purchases too. So not that cheap when you add 200 to the listed price. 2. My bike had drop damage to the side stand and switch that I only discovered after scraping the thick layer of chain gunge off it. I raised it, they sent a rusty old stand assembly from a scrap bike. When I queried the action, I got a text stating that they were coming to collect my bike (fully paid for by cash purchase). I have repaired it and other damage myself. 3. The official complaints procedure cannot be found on the website or through their chat service. I am not willing to expend any more time acquiring the details, so I'll use this platform. 4. When they call you, they ask for personal data for security reasons. No thanks, you rang me, what about MY security? Could be a phishing attempt.