Bought an R1 a few months ago, and received the bike on time. Started it up and when it got to temperature it had a water leak in two places. Fixed that and then took it for a small ride and it kept stalling when coming to a junction and at lights etc. Turns out the exups cable was cut so the valve was stuck open. After fixing that I noticed it was rattling and vibrating A LOT. Turns out the tank was missing two bolts and was resting on the frame. They say they do a full inspection of the bike, they obviously didn't on this one. Very disappointed and lost the love of the bike. EDIT: They got in contact and after a little back and forth offered me a £200 refund. I accepted and now I have heard nothing for a week and no response to my 3 emails.

Do not buy from here !!!!! Do not buy from here !!!!!! I bought from here the bike arrived supposedly with paint and protect wich i paid £ 250 for, absolutely thilthy spiderwebs and all , it certainly never had paint and protect , underside of bike paint covering all the underside had eroded and rust was covering ( No pics on website of this , I asked for bike to be returned and was given a week for collection , bike was collected and then 7 weeks of ignoring my emails and telephone calls before I got my money refunded , head of customer relations and girl named Sarah had assured me from the very start that I would be taken care off she then went on to ignore me ! 8 weeks my money was out my account and because I refused to pay close brothers the finance I now have 2 missed payments on my credit score for a bike I never even had ! SUPERBIKE THIS IS NOT ACCEPTABLE !!! . I am in touch with ombudsman as superbike wont return emails or calls regarding fees i occurred due to them holding me £2500 deposit . If you want a Company with after sales help this is not the place , I am still awaiting a reply to my claim . Not a peep

purchased a motorcycle from then online (first mistake) looked lovely was delivered by a cracking helpful man, BIKE WAS RUNNING LOVELY AND I WAS HAPPY, One day it just would not start, everything was lit up but the engine just did nothing. called out the mechanic from my insurance, he was a truck mechanic and had no experience or idea what to do. Put the bike on his truck and he took it back to SBF. The bike was with them for weeks ,they then returned the bike saying it's good and fixed, Yay. days later same problem, bike goes back to SBF, in the 7 months that i owned the bike it was back at SBF for 5 months. The bike was returned to me fixed 4 times, The very next day the bike had the same problem. I'm done i want a refund this is not a bike its a nice looking statue of a bike. Had an oxford tool kit under the seat that went missing also, they didn't refund that they just ignored it. i had spent nearly £1000 pound on it, a jell seat for super comfort . And a full top of the range alarm and immobiliser and professional tracking system monitored all the time. That was not refunded either. eventually got a refund and was gutted a lovely bike, thanks for your time and i advise if you do go there take someone who knows bikes and let them have a good sniff on the bike you want.

I put a deposit on a bike and was told it was ready but the bike straight from scrap yard, on closer inspection most of the bikes on display had a questionable past, rogue traders, avoid at all costs, you have been warned!

It was all going great, until i rode out the door... Bike broke within the first month and their "customer service" was laughable. Eventually got it "repaired" a few weeks later under their warranty, with no explanation as to what was wrong, what they fixed or any paperwork to go with it. Came back with more problems and a broken pillion seat. If you buy a bike from them don't expect any customer service support and definitely don't buy the extended warranty.

Paid £6k for bike which broke down 16 days later. Customer service is handled through emails which takes 5 days for a reply. Picking bike up took them 2 weeks, 2 weeks to fix it and another week to redeliver it back. I’ve lost about 4 days of holiday waiting in for them. Jokers

I am writing this review to share my experience with SBF and to express my disappointment with the service provided. Initially, I was optimistic and believed everything was in order when I purchased my bike from SBF. However, I encountered a few issues that led to my confidence in their service being severely shaken. One of the main issues I experienced was with the images of the bike. The images on the original listing were different from those I received from the garage just before the bike was delivered. I was informed that this was due to the bike being with them twice and the wrong images being uploaded. This led to some confusion and frustration on my part as certain parts were missing but i had been thorough the process of finance so i replaced the Pillion parts at my cist once i received the bike. In addition, the log book for the bike was not sent off for a year, and although I accept some responsibility for not realizing this earlier, I feel this should have been dealt with better by SBF. The bike was kept in the garage throughout the winter and was only taken out last week for its first MOT since I became the owner. Unfortunately, it failed due to a warped front disk and deformed handlebars. These issues should have been detected during the 120-point inspection that SBF claims is conducted on all their bikes before shipping them to customers. However, when I raised the issue with SBF, they inferred that I had caused the damage by the style of my riding and declined to uphold my claim. I found this response insulting and disappointing. Furthermore, SBF cannot provide evidence that the 120-point safety inspection and road tests were conducted on my bike and are demding i prove that i didnt cause any damage. SBF has now requested that I pay for an independent inspection of the vehicle, and they will "consider" looking into the matter further. This situation has caused me a great deal of inconvenience and frustration. Before purchasing the bike, I was assured that the cosmetic damage to the right-hand side was only superficial and that everything else was sound. However, I find it suspicious that the damage that caused the MOT failure is also on the right-hand side, the same side that the previous damage was on. As a first-time bike owner, I would highly recommend that anyone receiving a bike from SBF should have it checked out at their local garage during their refusal period to avoid any issues like this in the future. Unfortunately, this experience has led me to conclude that the aftercare provided by SBF is not satisfactory. Furthermore, their customer service has been severely lacking, with a technical fault preventing phone communication for the past four weeks. The only time I receive a call back is when they think I am interested in purchasing a new bike, which I find to be quite intrusive and hounding. In conclusion, I cannot recommend SBF based on my experience. While the initial purchase and delivery of the bike were satisfactory, the aftercare and customer service have been severely lacking, causing me a great deal of inconvenience and frustration.

I worked there at management level and their standards and work practices are bordering on criminal. Someone will be killed on one of their bikes if these practices continue. Please don't be that person and buy a bike from somewhere that actually services their bikes and who puts them through a thorough check process. 2 x 60 point checks does not constitute a 120 point check if the checks are the same but done twice. The collection drivers determine if the bike is 'ready to ride' without a technician looking at it. BE WARNED