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Excellent service and follow up on an issue that I had. Dealt with extremely quickly. Great cars, great service.
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Credit where credit’s due—this is the best car dealership I’ve ever come across! I’ve bought plenty of cars over the years and have had my fair share of nightmares, but I honestly can’t praise Sutherland Automotive enough. Living over 3.5 hours away, I bought the car blind, which is always a bit of a risk. However James was incredibly helpful—he sent me loads of videos and responded to all my questions almost immediately. He even arranged the collection of my part-exchange, making the whole process even easier. James is an absolute star and genuinely went above and beyond—he definitely deserves a raise! Despite the distance I’m 100% a return customer, which just goes to show how fantastic these guys really are.
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I’d like to extend a big thank you to James for all his help throughout the purchase of my A-Class Mercedes last month—everything's been great!
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I don't have a bad word to say about anyone or anything at Sutherland Automotive. Everyone I came into contact with were super nice and friendly. I live in Southampton but was really satisfied with how the guys handled my initial enquiry, so committed to making the long journey up to Bristol to see the car. They knew I was travelling a fair distance, so made sure all the bits and bobs were sorted on the Skoda Scala before my arrival. It was almost ready to drive away when I noticed a couple of scratches on the paintwork, but they took the car back in to the bodyshop and retouched them whilst I waited. I honestly can't fault the service I received - They even recommended a lovely pub down the road for lunch and a stunning lake nearby for a scenic test drive. And to top things off, they even gave me a lovely Skoda umbrella as a parting gift!!
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80% of this review rating's based on how James from Sutherland Automotive carried himself. He provided outstanding service and had a no-pressure approach which was a refreshing change. Couldn't be happier with how everything went and the car's great!
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All's hunky dory with our Mini Clubman. Dan was great and we're happy with our choice.
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Working for a Porsche main dealer, I was especially cautious about ensuring I purchased a high-quality used car. I have to say Sutherland Automotive absolutely delivered. What impressed me most was that I took my BMW 1 Series straight to BMW for a full health check, and it passed with flying colours. To me, that speaks volumes about the quality of vehicles they offer. I wouldn’t hesitate to give Sutherland Automotive a glowing recommendation to anyone in the market for a reliable used car.
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Sutherland Automotive are absolutely exceptional. I bought a Volvo XC60 last month and had a few teething problems, but the car was booked in immediately, I was provided with a courtesy car and everything was resolved quickly under warranty, I'd like to say a big thank you to James, Jade & Ben for providing such fabulous service. They were all professional, helpful and flexible around my commitments. Five star service all round & I've already recommended them to friends and family. Thanks again
Reviewer has confirmed their email address
Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 30 | |
Very Good | 2 | |
Average | 1 | |
Poor | 0 | |
Terrible | 0 |
Sutherland Automotive
Sutherland Cars Showroom & Workshop Chew Road
Winford
Bristol
North Somerset
BS40 8HB
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 10:00 - 16:00 |
Sun | 10:00 - 16:00 |
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