Would have been higher but they failed to ring me back with a price to fit running boards to my purchase vehicle

Excellent service and follow up on an issue that I had. Dealt with extremely quickly. Great cars, great service.

Credit where credit’s due—this is the best car dealership I’ve ever come across! I’ve bought plenty of cars over the years and have had my fair share of nightmares, but I honestly can’t praise Sutherland Automotive enough. Living over 3.5 hours away, I bought the car blind, which is always a bit of a risk. However James was incredibly helpful—he sent me loads of videos and responded to all my questions almost immediately. He even arranged the collection of my part-exchange, making the whole process even easier. James is an absolute star and genuinely went above and beyond—he definitely deserves a raise! Despite the distance I’m 100% a return customer, which just goes to show how fantastic these guys really are.

I’d like to extend a big thank you to James for all his help throughout the purchase of my A-Class Mercedes last month—everything's been great!

Perfect 5/5

⭐️⭐️⭐️⭐️

I don't have a bad word to say about anyone or anything at Sutherland Automotive. Everyone I came into contact with were super nice and friendly. I live in Southampton but was really satisfied with how the guys handled my initial enquiry, so committed to making the long journey up to Bristol to see the car. They knew I was travelling a fair distance, so made sure all the bits and bobs were sorted on the Skoda Scala before my arrival. It was almost ready to drive away when I noticed a couple of scratches on the paintwork, but they took the car back in to the bodyshop and retouched them whilst I waited. I honestly can't fault the service I received - They even recommended a lovely pub down the road for lunch and a stunning lake nearby for a scenic test drive. And to top things off, they even gave me a lovely Skoda umbrella as a parting gift!!

80% of this review rating's based on how James from Sutherland Automotive carried himself. He provided outstanding service and had a no-pressure approach which was a refreshing change. Couldn't be happier with how everything went and the car's great!

All's hunky dory with our Mini Clubman. Dan was great and we're happy with our choice.