Very polite and courteous.
Reviewer has confirmed their email address
I can’t fault James and the team at Sutherland. While repairing a chip the windscreen was accidentally cracked but they handled it brilliantly. I was given the option to leave the car with them for a couple of days while they replaced it, or to have it sorted locally with them covering the cost. I went for the local option and they paid the fee upfront with no fuss at all. Thanks to the whole team for the great service, both during and after the sale.
Reviewer has confirmed their email address
I’ve had Range Rover Sports in the past so when prices dipped a bit, I decided to switch back from my G-Wagon — it just wasn’t the most economical to run. I found Sutherland Automotive through Auto Trader and I’ve got to say, they were really efficient. I took the train down and the car was prepped and ready to go. I literally had a coffee, signed the paperwork and was on the road. The guys at the dealership were all friendly and didn’t waste any time getting everything sorted.
Reviewer has confirmed their email address
All's great and we're really satisfied. Callum was helpful and made everything fast and easy-to-do. Would definitely return in future.
Reviewer has confirmed their email address
I don’t get to drive much during the week because of work but I’m really enjoying my new Audi A3 at the weekends — it’s a great car. The team at Sutherland Automotive were great and James who handled the sale was really friendly and helpful. The whole experience was smooth and hassle free, so full credit to him for doing a great job.
Reviewer has confirmed their email address
I’d only had my Jaguar F-Type for two days when I noticed an issue with the battery draining. I got in touch with James who sold me the car, and they arranged for it to be recovered for further investigation. It turned out the passenger door module needed replacing, so they booked it in with a Jaguar specialist. Since then the car’s been running really well, so everything worked out in the end and I’m genuinely quite happy. Huge thanks to James at Sutherland Automotive for being incredibly helpful, responsive and for taking responsibility to make sure everything got sorted. It's very much appreciated.
Reviewer has confirmed their email address
The entire purchase was done online, so the first time I actually saw the car was on the day of collection. Everything about the buying process was smooth and straightforward and the service from Dan at Sutherland Automotive was great. The car was exactly as described with no hidden surprises. Nothing went wrong at all, so I’m happily leaving these guys a five star review.
Reviewer has confirmed their email address
Everything’s all good with the car so far...mechanically it’s sound so I’m happy. I’ve definitely dealt with worse dealerships in the past, so all in all, it’s been a pretty good experience with Sutherland Automotive.
Reviewer has confirmed their email address
Superb service, lovely staff and fab car :)
Reviewer has confirmed their email address
I would highly recommend Sutherland Automotive, the service we received was first class with fantastic communication throughout the process. We found the car we wanted, secured it, arranged free delivery and had the car delivered within one week the process and the car was immaculate. Well done to James and the team for a wonderful service.
Reviewer has confirmed their email address
Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 51 | |
Very Good | 7 | |
Average | 1 | |
Poor | 0 | |
Terrible | 0 |
Sutherland Automotive
Sutherland Cars Showroom & Workshop Chew Road
Winford
Bristol
North Somerset
BS40 8HB
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 10:00 - 16:00 |
Sun | 10:00 - 16:00 |
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