20% Reviews
replied to
98% Recommend
to friend


59 reviews from our car dealer reviews community
Leave a review for Sutherland Automotive
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59 reviews from our car dealer reviews community

Leave a review for Sutherland Automotive
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"Jaguar XE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very polite and courteous.

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"Thanks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can’t fault James and the team at Sutherland. While repairing a chip the windscreen was accidentally cracked but they handled it brilliantly. I was given the option to leave the car with them for a couple of days while they replaced it, or to have it sorted locally with them covering the cost. I went for the local option and they paid the fee upfront with no fuss at all. Thanks to the whole team for the great service, both during and after the sale.

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"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had Range Rover Sports in the past so when prices dipped a bit, I decided to switch back from my G-Wagon — it just wasn’t the most economical to run. I found Sutherland Automotive through Auto Trader and I’ve got to say, they were really efficient. I took the train down and the car was prepped and ready to go. I literally had a coffee, signed the paperwork and was on the road. The guys at the dealership were all friendly and didn’t waste any time getting everything sorted.

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"All's great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All's great and we're really satisfied. Callum was helpful and made everything fast and easy-to-do. Would definitely return in future.

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"Really enjoiyng it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don’t get to drive much during the week because of work but I’m really enjoying my new Audi A3 at the weekends — it’s a great car. The team at Sutherland Automotive were great and James who handled the sale was really friendly and helpful. The whole experience was smooth and hassle free, so full credit to him for doing a great job.

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"Excellent aftersales support"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’d only had my Jaguar F-Type for two days when I noticed an issue with the battery draining. I got in touch with James who sold me the car, and they arranged for it to be recovered for further investigation. It turned out the passenger door module needed replacing, so they booked it in with a Jaguar specialist. Since then the car’s been running really well, so everything worked out in the end and I’m genuinely quite happy. Huge thanks to James at Sutherland Automotive for being incredibly helpful, responsive and for taking responsibility to make sure everything got sorted. It's very much appreciated.

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"BMW 1 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The entire purchase was done online, so the first time I actually saw the car was on the day of collection. Everything about the buying process was smooth and straightforward and the service from Dan at Sutherland Automotive was great. The car was exactly as described with no hidden surprises. Nothing went wrong at all, so I’m happily leaving these guys a five star review.

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"Mechanically sound"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything’s all good with the car so far...mechanically it’s sound so I’m happy. I’ve definitely dealt with worse dealerships in the past, so all in all, it’s been a pretty good experience with Sutherland Automotive.

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"Superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb service, lovely staff and fab car :)

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"First class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Sutherland Automotive, the service we received was first class with fantastic communication throughout the process. We found the car we wanted, secured it, arranged free delivery and had the car delivered within one week the process and the car was immaculate. Well done to James and the team for a wonderful service.

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Dealership Information

About Sutherland Automotive: Bristol’s Family-Run Car Dealership


Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews4.8 out of 5 stars — Rated Excellent
Excellent
51
Very Good
7
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    Sutherland Automotive
    Sutherland Cars Showroom & Workshop Chew Road
    Winford
    Bristol
    North Somerset
    BS40 8HB

    Get in touch

    0117 427 0485
    https://www.sutherlandautomotive.co.uk

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 10:00 - 16:00
    Sun 10:00 - 16:00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Sutherland Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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