I was searching for a very specific Range Rover Sport and came across the perfect one advertised on AutoTrader by Sutherland Automotive. I hadn’t dealt with them before but I can’t praise them enough. From the moment you arrive, you can tell they’re a serious outfit. The showroom's impressive and they've got a great selection of quality vehicles in stock. They even detailed the Sport before my arrival so it was absolutely immaculately presented. Jack and the team made the entire purchase pain free, and they were super helpful post-sale when I needed assistance with a few things. There’s nothing shady about these guys—if you’re looking for a quality dealership that’s open, honest and professional, I’d definitely recommend giving Sutherland a try.
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super easy, car wasn't perfect as the leather passenger had a small scuff potentially from a hand bag or sports bag. I must say though, Sutherland's went through the effort to collect car back from me, drop off a rather smart brand new BMW X1(impressed) courtesy car and have the leather scuff repaired and car returned. Not the greatest repair as if you really inspect you can still slightly make it out! Overall though, a very friendly professional outfit
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Excellent service from start to finish even in these trying times with Covid Traded my car and collected my new one from them Sam and Ollie made it a painless and easy transaction their was a little issue which was sorted quickly and honestly high recommend Sutherland m power cars.
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oliver sutherland from Sutherland Automotive in response to Excellent Dealer
Thank you for the great review ! Stay in touch, Ollie
Professional, polite and honest, three important attributes that were abundantly displayed by Jack. Sent enquiry on Monday night for a Mercedes A250, received phone call early Tuesday and had a detailed video walk round within 15 minutes. Car was ready for Thursday pick up. Impressive premises with well set out high end stock, car was beautifully presented and described down to a tee. Would I travel the 900+ mile round trip again, definitely. Thank you Jack for a straight forward hassle free experience and providing a lovely car.
oliver sutherland from Sutherland Automotive in response to Professional, Polite and Honest
Hi thank you so much for the lovely review. Feedback like this means a lot to us as a family business! Enjoy the new A250 awesome car and stay in touch ! Ollie
Really helpful bought a lovely Mercedes AMG would definitely recommend.
oliver sutherland from Sutherland Automotive in response to Great service
We have sold quite a few Mercedes AMG recently so not 100% sure which customer you are .. but really do appreciate the great review !! Thanks again these reviews mean a lot to us !! All the best Ollie (managing director)
Went to look at a BMW M4 at Sutherland Specialist Cars on the weekend, dealt with Josh who was brilliant. I didn’t have an appointment booked but he made time to see me. Just waiting for my funds to come in and I’ll be back to make a purchase!
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oliver sutherland from Sutherland Automotive in response to Family run, no pressure!
Thanks for the review, look forward to seeing you again,
First and foremost Sutherland Specialist Cars has quality written all over it. The showroom and forecourt is more than impressive and the customer service matches that. I was helped by Jack who made me feel valued right from the off very honest and up front and I felt assured I was buying from a respectable dealership. The car was immaculate cleaned and valeted impeccably. I could have stayed there all day and looked at all the other cars it was a petrol heads paradise. Will use again and highly recommend to anyone else looking to buy a car.
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oliver sutherland from Sutherland Automotive in response to Audi Q5
Thank you so much for the great review .. speak soon 👍 Ollie
Don’t usually do reviews .. though this time I thought I would just say how nice it is to deal with a family business and genuine people.. no high pressure sales BS just really easy and lovely cars .. one happy customer of Sutherland Specialist Cars!!
oliver sutherland from Sutherland Automotive in response to Great place
Hi Alex, thank you so much for the review. Enjoy the new car , and stay in touch ! All the best, Ollie Sutherland.
oliver sutherland from Sutherland Automotive in response to Great place
Thanks for the great Review Alex !
A family business that consists of I think almost of over five family members ( including the Mum who seems to potter around with her frenchie making coffees ! ) Not the most oiled machines of all companies, but welcoming, open and honest and a lovely warm feel of no pressure and clearly a selection of lovely high end cars all of which are overseen by their head mechanic Dave in their garage which gave us extra comfort. Car purchased was better than described, though my husband noticed one of the rear tyres had a nail in it which was a bit annoying.. having said that Ollie (the owner) has since paid for two new rear tyres with no arguments or issues what so ever which I know were not cheap ( especially as we bought a 4x4 ) No wonder these guys seemed to be over whelmed with repeat customers.. We'll be back to Sutherland Specialist Cars.
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oliver sutherland from Sutherland Automotive in response to RELAXED AND FAIR
Hiya Jade, thank you for lovely review .. great to see you were impressed with the car ! look forward to seeing you again . Kindest, Ollie
The car was great from Sutherland Specialist Cars but sales person didn't know much about the car when asked, car was not cleaned to showroom condition when pick up. also never received the new log book, overall average experience.
oliver sutherland from Sutherland Automotive in response to Average Service
Hiya Joel, sorry to feel your experience was average with us. We try and pride ourselves on customer service and present the cars to the best standards we can. If there’s anything I can do to help please give me a call. Glad to hear you are enjoying the car.. Thanks Ollie
Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 51 | |
Very Good | 7 | |
Average | 1 | |
Poor | 0 | |
Terrible | 0 |
Sutherland Automotive
Sutherland Cars Showroom & Workshop Chew Road
Winford
Bristol
North Somerset
BS40 8HB
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 10:00 - 16:00 |
Sun | 10:00 - 16:00 |
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