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The car was great from Sutherland Specialist Cars but sales person didn't know much about the car when asked, car was not cleaned to showroom condition when pick up. also never received the new log book, overall average experience.
oliver sutherland from Sutherland Specialist Cars in response to Average Service
Hiya Joel, sorry to feel your experience was average with us. We try and pride ourselves on customer service and present the cars to the best standards we can. If there’s anything I can do to help please give me a call. Glad to hear you are enjoying the car.. Thanks Ollie
Professional, honest, personal and fair sums up the service I received at Sutherland motors. I dealt with Josh who spent time and energy finding exactly the car and spec I wanted keeping me updated along the way. There was none of the usual sales splurge or pushing towards un-asked for extras just straightforward honest recommendation and advice. After time spent with other dealerships I now realise that selling and buying a car can actually be a pleasure where you don't have to worry about being mislead or ripped off. Truly the best car selling / purchasing experience I have had in 25 years. Many thanks to the whole team.
Reviewer has confirmed their email address
oliver sutherland from Sutherland Specialist Cars in response to Proffesional, honest and fair
Thank you for such a lovely review, hope to see you again soon
I was offered an excellent PX price on my car against a simple no pressure sale on one they had in stock. Josh was great to deal with. I had a minor issue with the car but this was sorted out and the fix paid for without any issues. This is how all car dealers should operate.
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Josh Sutherland from Sutherland Specialist Cars in response to Excellent service..highly recommend
Thanks for the lovely review Steve .. Hope to see you soon, Kindest, Josh.
Sutherland Specialist Cars were fair, honest and great to deal with. No hassle or any of the usual sales tricks. They go out of their way to be helpful. Top outfit.
Oliver Sutherland from Sutherland Specialist Cars in response to Great to deal with
Thank you for such a brill review! Ollie.
oliver sutherland from Sutherland Specialist Cars in response to Great to deal with
Thank you for the lovely review. Hope to see you again soon. Kindest Ollie
It's only fair I take the time to point out the service I received from Oliver and the team at Sutherland Specialist Cars or Sutherland Mpower cars as they also go by! They make buying a specialist car easy and free, I'm now on my 3rd and there back up and aftersale guys will take care of you too. Thanks again.
Oliver Sutherland from Sutherland Specialist Cars in response to Specialist cars and service
Thank you for the repeat business and the great review. Ollie.
oliver sutherland from Sutherland Specialist Cars in response to Specialist cars and service
Thank you for the great review. Much appreciated Ollie
I bought a Focus RS from Sutherland cars and after driving it home I noticed that the radiator was leaking so I phoned them but on saying who I was they slammed the phone on me I repeated trying to contact them but they continually slammed the phone on me . THey said when I bought the car that anything wrong with the car they would fix it. In the end I spent over £500 on a new radiator. This is the worst response I have ever had from a dealer so I would advise anyone to not to touch with a barge pole.
oliver sutherland from Sutherland Specialist Cars in response to Richard Davies
Hi there Richard, I think you have the wrong dealership as we haven't sold Ford Focus RS? Please can you check as this clearly a mistake ? Kindest Ollie of
I bought an Audi from this dealership back in April. The service was reasonably good and the car was clean and in good condition. Only 1 minor problem that the dealership have not resolved yet but other than that they have been good. I would recommend them.
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Family run business that seem to actually care about the car i was buying. Spoke to Ollie and Josh in detail about what i wanted and they gave me honest views on what cars they liked (some they didn't even have in stock!) Went for a BMW 335i and am very happy with it.
Sutherland Specialist Cars is a family run business - completely unpushy when I bought My BMW...Great!! Review by Sally Osborne.
Overall I would say Sutherland Specialist Cars were good when I bought my car 4 months back. At the point where I was buying my car there were a few niggly bits on the car that I asked to be done before I picked it up that weren't done which was a little annoying but they've fixed problems since and paid for them so I can say that I would recommend them.
Reviewer has confirmed their email address
Sutherland Specialist Cars or M Power Cars as they are also known, are an Independent dealership that is based in Winford. This dealership operates on an appointment only basis.
If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit. Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Names linked to this business:
Sutherland Specialist Cars
www.sutherlandmpowercars.co.uk
M Power Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Sutherland Specialist Cars
The Cattle Market Chew Road
Bristol
North Somerset
BS40 8HB
| Mon | 08:30 - 17:30 |
| Tue | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thu | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | 09:30 - 17:30 |
| Sun | CLOSED |
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