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4 reviews from our car dealer reviews community
Leave a review for Sutton Park Warwick Renault & Dacia
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Sutton Park Warwick Renault & Dacia
Leave a review
"Absolutely excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had absolutely excellent service from Sales Manager Gavin Marsh who guided us through all the necessary paperwork to complete the sale of our Renault Hybrid plug in Capture. Then before driving the car from the garage spending time with us explaining all the controls in fine detail leaving me fully confident to drive my vehicle home.

"Used Clio "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish everything was 1st class dealt with Dan he explained everything in detail from the car to the test drive

"Superb service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had 2 cars from new from Sutton Park, the team have never let me down over servicing and the usual after sales backup. Highly recommended

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"Appalling service from Sutton Park Renault"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The air conditioning unit has a leak on my Renault Kadjar and as a result the air con / climate control does not work alongside the air vents / windscreen blowers. This fault happened in June 2018 and despite being covered by the warranty, Renault have not yet repaired it despite numerous attempts to get the car to the dealership at Sutton Park Warwick, they have refused to repair the car due to not having the time to carry out the repairs and have added lengthy delays to the process, including not providing a courtesy car (which I need to be able to take my children to and from school) and not returning calls when I have tried to arrange to book the car in. The staff in the Service Department at Sutton Park Warwick are incredibly rude and unprofessional and have not sought to resolve the issue or made any proactive steps to get the car repaired. I've been so disappointed in the service provided by Sutton Park Group that I will not be using them in the future and will not buy any cars from any of their dealerships in the future. The lack of respect shown from the staff in the Service department has appalled me and as a direct result I am in the process of arranging to return my car to the lease company due to the offensive and disrespectful staff and the lack of support from Renault to repair an issue that they have stated is under warranty. 5 months after raising the issue with Sutton Park Warwick, the car was due to be repaired today but I was not able to use the Courtesy Car despite booking one for today and also calling the dealership yesterday to ensure that the booking was still ok. They have not contacted me since to make any attempt to book the car back in or repair the ongoing issue.

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Dealership Information

Sutton Park Warwick Renault & Dacia is an Franchise dealership that is based in Warwick. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4.1 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Sutton Park Warwick Renault & Dacia
    Tachbrook Park 16 Athena Drive
    Warwick
    Warwickshire
    CV34 6UL

    Get in touch

    01926 438800
    http://www.suttonparkgroup.co.uk

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sutton Park Warwick Renault & Dacia

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