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PLEASE READ! Don't buy from these scammers. Read other reviews also. They pretend to be nice to you when they sell you a car but the car won't last more than a week without issues and then they're rude! Bill couldn't care less that he is selling faulty vehicles that could potentially be fatal for the buyer. I paid almost £6000 and now I'm stuck with a car that needs a new timing belt, has oil issues, needs a new turbo and air con system. AVOID as others have said!!
Reviewer has confirmed their email address
Scammed buyer in response to Sell faulty dangerous vehicles
I'm reading your review like I wrote it myself. Got the same problem with those guys and faulty car. Did you make any progress on refund or how did you proceed with the case? Just wondering what steps to go next since I was refused for refund within 30 days of purchase.
Purchased car back in March 2023. Issue with car and dealer to took to fix. They Had the car for 3 months. When the car was returned to me it was in worse condition then I gave it to them to fix and also gave back with no fuel. Found out no repairs had been done when an inspection was done. Finance company said had to give them a chance to fix so They now have the car again which is nearly another 2 months with them as stating waiting on parts. I get No communication from them, I always have to contact them for a update. Car should of never been sold. Courtesy car given should not of been on the road as lots of faults with it and this was a car that was sold and brought back as had issues so this says it all. Gone to financial ombudsman to try and get my money back. I advise to not purchase any car from this dealer. Says on website can take a car for a test drive but they tell you that they don’t do test drives as they don’t have the insurance as to expensive. I don’t know how this company is still trading and finance companies finance there car’s
Reviewer has confirmed their email address
Brought a car of them and regretted it straight away, broke down on the way home. Asked for money back due to it not being fit for purchase he refused saying that citezens advice are wrong on the advice they gave me. Honestly if you want to purchase a car hassle free from a honest trustworthy seller don't come to this place. You would be better off buying a car off Matildas dad in Matilda the film he seemed more trustworthy.
Can’t understand how these ignorant criminals are still allowed to trade. I urge you all to avoid this scrap yard at all costs. Please look else where to purchase your car as you will surely get a better and safer car and you will definitely be treated with respect. They are issuing illegal Mots knowing that the car is not road worthy not repairing the car if returned faulty because they state they have covid every week or they have twenty holidays a year. They will not refund your money but they will pay people to write false reviews that really need to be shut down before some poor driver who purchases a car from this scrap yard will either be killed or badly injured. Please do not ignore this post as it will save you money or your life. Let’s get this circus the recognition it deserves.
Disgusting people, shouldn’t be allowed to trade. Would not recommend anyone buying cars from these under developed monkeys.
Like any 'savvy' buyer - I did my research, and didn't go by what others may have a tilted bias!! Viewed the car (Mini Cooper) on Monday - by Thursday night it was on my driveway with a new MOT (not fake by the way) !! Cracked rear light housing also replaced as promised and agreed ! Found salesman 'Bill' a very personable and genuine guy (definitely not the perceived monster as per other reviews!) - transaction very smooth and hassle-free ! Car was clean on collection - I'm very happy, but more importantly so is my wife ! Would Recommend Swale Car Sales (in business for 14yrs by the way!) - all I can advise is for you to go along and see for yourselves - and make your own minds up - I did ! (and as I say ... I'm totally 'savvy and street -wise' with neither a hidden perception or agenda!! Thanks Again !
Chris in response to Nothing But Positive !
This review must've been written by Bill. It argues that every other reviewer is wrong. This is definitely a fake review anyone can see that.
Bought the car wary May Haven’t been able to use. It Weeks of being ignored and the car got picked up (extra cost) now had it 2 weeks and apparently still waiting on parts when it was booked in the garage 2 weeks ago Avoid at all cost they don’t like being confronted they will hang up no end of lies Read all the other reviews
Reviewer has confirmed their email address
Check this guy reviews before buy any car from them, they are big scam, fake MOT's passed mine with things that normally wouldn't like windows won't work and seat belts jam and from reviews i am not the only one, warranty thing biggest scam he will tell you there are postage problems for 2-3 months and then will come up with nonsense excuse and won't fix anything and when confront him becomes violent just be extra careful, if you want to risk start with finance or other way as the moment he takes the money will be impossible to talk with him .....
DO NOT SKIP THIS REVIEW. I thought I was savvy and not easily conned. I never submit in depth reviews but this time I feel I must. Finance approved on a vehicle I wanted and agreed on, I paid a DEPOSIT and the FINANCE COMPANY also paid the full amount to Swale car shop, I even paid for a new insurance policy. I never even had the chance to pick the car up, every day was a different excuse, lie and lie, excuse after excuse, weeks have passed. The car was still up for sale on eBay, FB, and the company website the whole time, even after being paid for, and still is The only time I ever received a phone call was to pay the deposit after that not once was I called back after DAILY enquiries, how these people are still in business is a mystery. PLEASE STAY CLEAR of Swale Car Shop/Auto Sales. BILL will promise you everything but deliver nothing these people have cost me a lot of hardship and money without even a phone call or an apology. It may seem a bargain but it will not be, DO NOT BUY FROM THESE PEOPLE.
Reviewer has confirmed their email address
STAY CLEAR FROM THESE CON MEN!!!!!! Both bill the sales guy and the owner are con men, they are selling dodgy cars. They refuse refunds when the consumer rights act of 2015 states differently The sale's man Bill thinks he is above the law. We are having to go down the very long road of courts now. DO NOT BUY ANYTHING FROM SWALE CAR SHOP!!!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR ENERY, TIME OR MONEY!!! I CANNOT STRESS ENOUGH HOW BAD SWALE CAR SHOP IS AS A REVIEW RIGHTFULLY STATED THEY SELL DEATH TRAP CARS AND THEY TRULY ARE THE WORST GARAGE ABOUT!
Reviewer has confirmed their email address
Swale Car Shop is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Swale Car Shop
St. Michaels Road
Sittingbourne
Kent
ME10 3DN
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