58 reviews from our car dealer reviews community
Leave a review for Swale Car Shop
Leave a review

58 reviews from our car dealer reviews community

Leave a review for Swale Car Shop
Leave a review
"Do not buy from here"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't normally put reviews but I got to this time to save people from same situation I'm in, we bought 2 cars a year ago, same time, a year later on MOT time, both cars failed with loads of issues, so costing us almost £1000 to fix them, thinking when they sold us the car they put faulty MOT's on them, had to take 1 car in after a month to an auto electrician for a horn issue, came to light there wasn't even a fuse fitted in the first place so how could it have passed its original MOT. So if I'm honest,I've just had an expensive lesson from buying from here so save your money and don't buy from here, you'll end up spending more down the line.

"AVOID like the plague. Cow boys/faulty c"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Save your money and avoid this place. Quick to take your money but after sales care is non existent. They don't believe in selling road worthy cars. There all faulty and overpriced when you will end up footing the bill of the damages as BIlly boy doesn't give a shit about the so called services he provides. Defo come from scrap yard. Bunch of jumped up little boys here. Not even worth a star!

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"Absolute Con Artists!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car last year and had problems from virtually the word go. The car kept having to go back and they had the car longer than I did. The last time it came back, when I checked in the boot once I was home, there was a load of parts and trim parts that had not been put back under the bonnet from when it was supposedly fixed! I have literally had to scrap the car because I would not want to sell it to anyone in the condition that it was in and be happy about it. I have lost money, but I am just going to put this down to experience, but would recommend that you do not buy from this company, who have now subsequently changed there name again (not the first time by all accounts)! Not sure how they can keep trading with so many horror stories. 1 bad car, could be excused, but this is now many by the looks of the reviews and yet, they still trade albeit under another name. Shocking practice in this day and age and they don’t give a toss. Will be reported to Trading Standards and I am sure others will to. Don’t let them fob you off by taking the car back to fix, it doesn’t get done properly and in most cases, the car comes back worse than it went in, with little to no fuel left in it.

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+0 Found this review helpful
"Con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware of these scammers. They are now trading as East Kent Car Sales. Changed their name to avoid a warrant of control from the high court. They sell cars that are not roadworthy and refuse a refund under the consumer rights act.

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+2 Found this review helpful

Richard in response to Con artists

Hi my friend my dad brought car from these people and they are rude nasty change name absolute joke they should. Go out of business

"Excellent car sales best service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car lovely car great service from both salesman and the mechanics warranty was covered too even dropped the car back to my wife whilst was out fishing health with bill was no rushing to buy no silly salesman rubbish just a genuine family man selling nice cars Would highly recommend this car sales site best in kent polite well spoken no one can beat the level of service this company has provided us wishing them a lovely xmas 2024 and a very happy 2025 coming soon

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Steve in response to Excellent car sales best service

Read the negatives. You were either very lucky or this review is fake.

"Sell faulty dangerous vehicles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE READ! Don't buy from these scammers. Read other reviews also. They pretend to be nice to you when they sell you a car but the car won't last more than a week without issues and then they're rude! Bill couldn't care less that he is selling faulty vehicles that could potentially be fatal for the buyer. I paid almost £6000 and now I'm stuck with a car that needs a new timing belt, has oil issues, needs a new turbo and air con system. AVOID as others have said!!

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+4 Found this review helpful
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Scammed buyer in response to Sell faulty dangerous vehicles

I'm reading your review like I wrote it myself. Got the same problem with those guys and faulty car. Did you make any progress on refund or how did you proceed with the case? Just wondering what steps to go next since I was refused for refund within 30 days of purchase.

"DO NOT BUY FROM THIS DEALER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car back in March 2023. Issue with car and dealer to took to fix. They Had the car for 3 months. When the car was returned to me it was in worse condition then I gave it to them to fix and also gave back with no fuel. Found out no repairs had been done when an inspection was done. Finance company said had to give them a chance to fix so They now have the car again which is nearly another 2 months with them as stating waiting on parts. I get No communication from them, I always have to contact them for a update. Car should of never been sold. Courtesy car given should not of been on the road as lots of faults with it and this was a car that was sold and brought back as had issues so this says it all. Gone to financial ombudsman to try and get my money back. I advise to not purchase any car from this dealer. Says on website can take a car for a test drive but they tell you that they don’t do test drives as they don’t have the insurance as to expensive. I don’t know how this company is still trading and finance companies finance there car’s

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+1 Found this review helpful
"Muggy dealership "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car of them and regretted it straight away, broke down on the way home. Asked for money back due to it not being fit for purchase he refused saying that citezens advice are wrong on the advice they gave me. Honestly if you want to purchase a car hassle free from a honest trustworthy seller don't come to this place. You would be better off buying a car off Matildas dad in Matilda the film he seemed more trustworthy.

"Can’t believe these people are still tra"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can’t understand how these ignorant criminals are still allowed to trade. I urge you all to avoid this scrap yard at all costs. Please look else where to purchase your car as you will surely get a better and safer car and you will definitely be treated with respect. They are issuing illegal Mots knowing that the car is not road worthy not repairing the car if returned faulty because they state they have covid every week or they have twenty holidays a year. They will not refund your money but they will pay people to write false reviews that really need to be shut down before some poor driver who purchases a car from this scrap yard will either be killed or badly injured. Please do not ignore this post as it will save you money or your life. Let’s get this circus the recognition it deserves.

"Bunch of cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgusting people, shouldn’t be allowed to trade. Would not recommend anyone buying cars from these under developed monkeys.

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Dealership Information

Swale Car Shop is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
Van Sales
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Ratings
58 reviews2.7 out of 5 stars — Rated Average
Excellent
23
Very Good
0
Average
1
Poor
8
Terrible
26

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  • Contact Information

    Address

    Swale Car Shop
    St. Michaels Road
    Sittingbourne
    Kent
    ME10 3DN

    Get in touch

    01795 426700
    http://www.swalecarshop.co.uk

    Opening times

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    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Swale Car Shop

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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