Like any 'savvy' buyer - I did my research, and didn't go by what others may have a tilted bias!! Viewed the car (Mini Cooper) on Monday - by Thursday night it was on my driveway with a new MOT (not fake by the way) !! Cracked rear light housing also replaced as promised and agreed ! Found salesman 'Bill' a very personable and genuine guy (definitely not the perceived monster as per other reviews!) - transaction very smooth and hassle-free ! Car was clean on collection - I'm very happy, but more importantly so is my wife ! Would Recommend Swale Car Sales (in business for 14yrs by the way!) - all I can advise is for you to go along and see for yourselves - and make your own minds up - I did ! (and as I say ... I'm totally 'savvy and street -wise' with neither a hidden perception or agenda!! Thanks Again !
Chris in response to Nothing But Positive !
This review must've been written by Bill. It argues that every other reviewer is wrong. This is definitely a fake review anyone can see that.
Bought the car wary May Haven’t been able to use. It Weeks of being ignored and the car got picked up (extra cost) now had it 2 weeks and apparently still waiting on parts when it was booked in the garage 2 weeks ago Avoid at all cost they don’t like being confronted they will hang up no end of lies Read all the other reviews
Reviewer has confirmed their email address
Check this guy reviews before buy any car from them, they are big scam, fake MOT's passed mine with things that normally wouldn't like windows won't work and seat belts jam and from reviews i am not the only one, warranty thing biggest scam he will tell you there are postage problems for 2-3 months and then will come up with nonsense excuse and won't fix anything and when confront him becomes violent just be extra careful, if you want to risk start with finance or other way as the moment he takes the money will be impossible to talk with him .....
DO NOT SKIP THIS REVIEW. I thought I was savvy and not easily conned. I never submit in depth reviews but this time I feel I must. Finance approved on a vehicle I wanted and agreed on, I paid a DEPOSIT and the FINANCE COMPANY also paid the full amount to Swale car shop, I even paid for a new insurance policy. I never even had the chance to pick the car up, every day was a different excuse, lie and lie, excuse after excuse, weeks have passed. The car was still up for sale on eBay, FB, and the company website the whole time, even after being paid for, and still is The only time I ever received a phone call was to pay the deposit after that not once was I called back after DAILY enquiries, how these people are still in business is a mystery. PLEASE STAY CLEAR of Swale Car Shop/Auto Sales. BILL will promise you everything but deliver nothing these people have cost me a lot of hardship and money without even a phone call or an apology. It may seem a bargain but it will not be, DO NOT BUY FROM THESE PEOPLE.
Reviewer has confirmed their email address
STAY CLEAR FROM THESE CON MEN!!!!!! Both bill the sales guy and the owner are con men, they are selling dodgy cars. They refuse refunds when the consumer rights act of 2015 states differently The sale's man Bill thinks he is above the law. We are having to go down the very long road of courts now. DO NOT BUY ANYTHING FROM SWALE CAR SHOP!!!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR ENERY, TIME OR MONEY!!! I CANNOT STRESS ENOUGH HOW BAD SWALE CAR SHOP IS AS A REVIEW RIGHTFULLY STATED THEY SELL DEATH TRAP CARS AND THEY TRULY ARE THE WORST GARAGE ABOUT!
Reviewer has confirmed their email address
Scammed buyer in response to WORST DEALERSHIP ABOUT!!!!! CON-MEN
Just wondering if you had any luck on court with these scammers? Thinking of doing the same since I was also rejected for refund within 30 days of purchase and the car became faulty from the 1st day.
I purchased a car with SCS through Car Finance 247. Pleasant enough to start with, but if I had known what was to come I would have ran a mile. Picked car up in September but it needed an MOT so I took the car back within a week or purchase so this could be completed along with a list of faults I had found while I had the car for that short time. One of which was the car veering off to the left when driving - I was told that the car would naturally veer off due to the road having a slight dip of drainage purposes. Only this wasn't the case and it was infact the wheel bearing which should have been a FAIL in the MOT - it wasn't even mentioned on the MOT. Within 6 weeks, the car had an engine fault which needed to be recovered by the AA. I got the car recovered to my home address and on the Monday morning, I called the dealership if they could collect the car to take it in for repair to be told they couldn't recover it and that they would send 2 men down to collect the car and one could drive it back. I refused as I was told by the AA that this car could not be driven for more than a few miles - the dealership is some 30 odd miles from my home address. I suggested getting the car repaired at a local garage, which they agreed and they would pay me the invoice. Repairs came in at over £330 and they refused to pay and offered me a counteroffer of £92 which of course I refused, The car then needed a further £350 worth of work of a new wheel bearing and 2 new tyres due to them wearing so quickly through the wheel bearing fault. Bearing in mind, while this car was in for repair it was UNDER WARRANTY. I went back to Car Finance who agreed to pay me for the works carried out while under warranty and then claim back from SCS. They also suggested that as SCS offered the £92, we should allow them to pay that amount. Not once did I have the displeasure of speaking to the owner James on the phone, but I did speak to Billy, who at first was very pleasant, but once the phone calls from myself were more regular, he would raise his voice, talk over me and try and intimidate me. But that's salesmen for you. Talk the talk but can't walk the walk. Anyway - 8 weeks later, I am still waiting for the partial payment of £92 to be paid for the £700ish worth of work done on a car under warranty. They are clearly struggling with the business if they are holding onto that small amount of money. I can only speculate that the 5 star reviews that have popped up within the last month are family and friends of the dealership. I do not believe them to be genuine - a bit like the people running said dealership. AVOID AVOID AVOID!!
Reviewer has confirmed their email address
Staff polite when taking your money but quick to turn rude and dismissive when there is an issue. Fraudulent MOT and mileage definitely altered. This business should be shut down immediately. I was warned by friends buy regrettably went with the sale. Please don’t buy from these dangerous criminals
Brought a car recently from these guys they were very helpful and I’m very pleased with my purchase thank you
Reviewer has confirmed their email address
I recently bought my disabled mother car from Swale car shop. Both myself and mother thrilled with the car. It is exactly as described, and runs like a dream , 5 stars all the way !!
Reviewer has confirmed their email address
I recently bought a car from Swale car shop a 2011Seat Exeo, i was served by a very helpful and knowledgably salesman with fluorescent teeth. The car runs like a dream, and my wife and I are very happy with it. I would gladly recommend Swale car shop to friends and family.
Chris in response to Happy purchase
It's funny how all these 5 star reviews were in November 2022, almost as of the company themselves wrote them to try and bring there abysmal ratings up out of the gutter. Avoid these scammers at all costs don't give them your money they are criminals
Swale Car Shop is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Swale Car Shop
St. Michaels Road
Sittingbourne
Kent
ME10 3DN
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