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53 reviews from our car dealer reviews community
Leave a review for Swale Car Shop
Leave a review

53 reviews from our car dealer reviews community

Leave a review for Swale Car Shop
Leave a review
"Con men"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from these people. Alternator packed up after 2 weeks they fixed that after a week. Now gearbox has seized up. They shouldn't be allowed to sell cars in this disgusting state. I am a pensioner and can't walk far so really need a car.

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+6 Found this review helpful
"Con men avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me car with dangerous steering issues despite them supposedly fixing it ie having the car for several weeks didn’t even try and fix it, pretended to have covid for 3 weeks gave the car back 4 times saying they had fixed it when they had not .refused to give me my money back so now taking them to court

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+10 Found this review helpful

Richard in response to Con men avoid at all costs

Yeah mate this company sold my dad a car which needed oil cooler doing plus the seals I got it done for £1200 as the so called mechanic had covid so I got told to take it somewhere else so I did it cost the price I said the man said he could do it for £500 lol when it was not a easy job he would only give us £300 back that's it everyone who has had problems with these people need to make a petition there as this can't keep happening

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased our car last weekend and must say am very impressed. Very good customer service and I even recommended a colleague who has also purchased a car from them. Having worked for the ambulance service as chaplain for a few years I can say I have seen the devastation caused by faulty cars and I am confident our car is not one of those cars. Strongly recommend Swale Car Shop. www.timparsons.co.uk

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+2 Found this review helpful
"RUDE AND DODGY"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car here within the 3 month warranty the engine packed up! As it was during Covid got told my warranty didn’t cover it! When they were told as it came under a service item it would the guy at the end of the phone said they had their own warranties and take it from him it wouldn’t be covered! Refused to give out any contact details or anywhere to get it repaired. He finished the phone call by laughing and saying “Tell you what just say you’re not covered” then put the phone down. See you in court Swale Car Shop am talking to my solicitor right now!!

"Crook Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from these people and called up as car broke down on way home. Was shouted at over the phone was told to go F*** off (Nice) Have reported company and had car recovered to main dealer and told it’s not road worthy !

"!!!!!!!swindlers never again!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we bought a car with low mileage. was supposed to be perfect. had an MOT on the day of sale. they do the MOT at home perfectly, no indication. Faults Engine oil leak, clutch and dual mass to be replaced, brake pads and brake discs to be replaced, air conditioning broken. no contact no response to the email, shouting over the phone, the fraudsters reported the matter to DVLA and to the court. AVOID THIS PLACE

"Thanks to Steve"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Steven at swales car shop for his excellent service and patience.we just bought a landrover and drove it from london to france. The car was incredible and every promise was called put by the dealership. I highly reccomend Swales. Many thanks again. Mr and mrs walker.

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+0 Found this review helpful
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had our car seven months and it has just passed a health check and mot very pleased with Swale car shop, thanks again Annie.

"Great holiday car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car from Swale Car Shop for our villa in Spain and had six weeks of the children climbing all over it and we have done around 3000 miles traveling to Spain and the use on our holiday thanks again as when you only spend around 4000 pounds you are always a little nervous but thanks for a great car.

"FIRST CLASS SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we had two cars for myself and my mother from swale car shop around 6 weeks ago and there has been no trouble with cars and service was excellent thankyou very much it has made my mum very happy again julie francis.

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Dealership Information

Swale Car Shop is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews2.8 out of 5 stars — Rated Average
Excellent
22
Very Good
0
Average
1
Poor
7
Terrible
23

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  • Contact Information

    Address

    Swale Car Shop
    St. Michaels Road
    Sittingbourne
    Kent
    ME10 3DN

    Get in touch

    01795 426700
    http://www.swalecarshop.co.uk

    Opening times

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    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Swale Car Shop

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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